Every Arizona hospital with a Medicare (CMS) patient star rating, based on the HCAHPS survey of recent inpatients. Arizona ranks #47 of 50 states on patient ratings.
Number of rated hospitals at each patient star level. Pick a level to filter the list below.
Sorted from the highest patient star rating to the lowest. Hospitals need at least 100 completed surveys to get a patient rating. This is the patient survey only; see the CMS overall quality ratings for Medicare's broader score.
Showing the top 25 of 65 hospitals
| Hospital | Patient stars |
|---|---|
| Mayo Clinic HospitalPhoenix Acute care 93% recommend 91% rated 9–10 Cleanliness 4 ★ Quiet 5 ★ 1,947 surveys | |
| City of Hope Cancer Center PhoenixGoodyear Acute care 86% recommend 82% rated 9–10 Cleanliness 5 ★ Quiet 4 ★ 239 surveys | |
| Honorhealth Sonoran Crossing Medical CenterPhoenix Acute care 84% recommend 86% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 462 surveys | |
| Arizona Spine and Joint HospitalMesa Acute care 81% recommend 77% rated 9–10 Cleanliness 3 ★ Quiet 4 ★ 150 surveys | |
| Dignity Health Arizona General HospitalMesa Acute care 81% recommend 78% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 596 surveys | |
| White Mountain Regional Medical CenterSpringerville Critical Access 80% recommend 80% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 144 surveys | |
| Arizona Orthopedic Surgical HospitalChandler Acute care 79% recommend 78% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 390 surveys | |
| VA S. Arizona Healthcare SystemTucson VA 79% recommend 77% rated 9–10 Cleanliness 4 ★ Quiet 2 ★ 487 surveys | |
| Surgical Specialty Hospital of ArizonaPhoenix Acute care 75% recommend 73% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 245 surveys | |
| VA Northern Arizona Healthcare SystemPrescott VA 75% recommend 77% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 308 surveys | |
| Mt. Graham Regional Medical CenterSafford Critical Access 73% recommend 75% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 285 surveys | |
| Phoenix Indian Medical CenterPhoenix Acute care 70% recommend 72% rated 9–10 Cleanliness 3 ★ Quiet 4 ★ 192 surveys | |
| Scottsdale Healthcare-Thompson Peak HospitalScottsdale Acute care 84% recommend 81% rated 9–10 Cleanliness 3 ★ Quiet 4 ★ 395 surveys | |
| Mercy Gilbert Medical CenterGilbert Acute care 77% recommend 75% rated 9–10 Cleanliness 3 ★ Quiet 3 ★ 553 surveys | |
| Scottsdale Healthcare-Osborn Medical CenterScottsdale Acute care 77% recommend 76% rated 9–10 Cleanliness 2 ★ Quiet 2 ★ 431 surveys | |
| St Joseph's Hospital and Medical CenterPhoenix Acute care 75% recommend 73% rated 9–10 Cleanliness 3 ★ Quiet 3 ★ 712 surveys | |
| Banner Ocotillo Medical CenterChandler Acute care 74% recommend 74% rated 9–10 Cleanliness 3 ★ Quiet 4 ★ 416 surveys | |
| Banner Gateway Medical CenterGilbert Acute care 73% recommend 69% rated 9–10 Cleanliness 3 ★ Quiet 4 ★ 792 surveys | |
| Chandler Regional Medical CenterChandler Acute care 72% recommend 71% rated 9–10 Cleanliness 3 ★ Quiet 3 ★ 476 surveys | |
| John C Lincoln Deer Valley HospitalPhoenix Acute care 72% recommend 72% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 558 surveys | |
| John C Lincoln North Mountain HospitalPhoenix Acute care 72% recommend 72% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 576 surveys | |
| Scottsdale Healthcare-Shea Medical CenterScottsdale Acute care 72% recommend 71% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 560 surveys | |
| Valleywise Health Medical CenterPhoenix Acute care 72% recommend 74% rated 9–10 Cleanliness 2 ★ Quiet 4 ★ 783 surveys | |
| Banner Goldfield Medical CenterApache Junction Acute care 71% recommend 69% rated 9–10 Cleanliness 3 ★ Quiet 4 ★ 129 surveys | |
| Banner Heart HospitalMesa Acute care 71% recommend 71% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 913 surveys | |
| Banner Ironwood Medical CenterQueen Creek Acute care 71% recommend 71% rated 9–10 Cleanliness 3 ★ Quiet 4 ★ 467 surveys | |
| Whiteriver Phs Indian HospitalWhiteriver Acute care 71% recommend 65% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 159 surveys | |
| Banner Payson Medical CenterPayson Critical Access 69% recommend 75% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 231 surveys | |
| Banner Estrella Medical CenterPhoenix Acute care 68% recommend 67% rated 9–10 Cleanliness 2 ★ Quiet 4 ★ 882 surveys | |
| Flagstaff Medical CenterFlagstaff Acute care 68% recommend 68% rated 9–10 Cleanliness 2 ★ Quiet 3 ★ 815 surveys | |
| La Paz Regional HospitalParker Critical Access 68% recommend 59% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 128 surveys | |
| Valley View Medical CenterFort Mohave Acute care 68% recommend 68% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 411 surveys | |
| Phoenix VA Medical CenterPhoenix VA 65% recommend 67% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 488 surveys | |
| Tuba City Indian Medical CtrTuba City Acute care 65% recommend 63% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 215 surveys | |
| Yavapai Regional Medical CenterPrescott Acute care 65% recommend 66% rated 9–10 Cleanliness 4 ★ Quiet 2 ★ 477 surveys | |
| Cobre Valley Regional Medical CenterGlobe Critical Access 64% recommend 68% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 341 surveys | |
| Verde Valley Medical CenterCottonwood Acute care 63% recommend 66% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 804 surveys | |
| Yuma Regional Medical CenterYuma Acute care 63% recommend 62% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 1,342 surveys | |
| Fort Defiance Indian HospitalFort Defiance Acute care 62% recommend 73% rated 9–10 Cleanliness 3 ★ Quiet 4 ★ 154 surveys | |
| Kingman Regional Medical CenterKingman Acute care 54% recommend 58% rated 9–10 Cleanliness 3 ★ Quiet 3 ★ 507 surveys | |
| Tucson Medical CenterTucson Acute care 70% recommend 64% rated 9–10 Cleanliness 2 ★ Quiet 2 ★ 3,099 surveys | |
| Northwest Medical Center SahuaritaSahuarita Acute care 69% recommend 67% rated 9–10 Cleanliness 1 ★ Quiet 3 ★ 897 surveys | |
| Banner - University Medical Center PhoenixPhoenix Acute care 68% recommend 68% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 1,209 surveys | |
| University Medical CenterTucson Acute care 68% recommend 67% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 1,281 surveys | |
| Oro Valley HospitalOro Valley Acute care 65% recommend 61% rated 9–10 Cleanliness 2 ★ Quiet 2 ★ 680 surveys | |
| Banner Boswell Medical CenterSun City Acute care 62% recommend 58% rated 9–10 Cleanliness 2 ★ Quiet 1 ★ 884 surveys | |
| Honorhealth Four Peaks Medical CenterMesa Acute care 60% recommend 60% rated 9–10 Cleanliness 2 ★ Quiet 3 ★ 688 surveys | |
| Banner del E Webb Medical CenterSun City West Acute care 59% recommend 59% rated 9–10 Cleanliness 2 ★ Quiet 2 ★ 865 surveys | |
| Summit Healthcare Regional Medical CenterShow Low Acute care 59% recommend 61% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 569 surveys | |
| Banner Desert Medical CenterMesa Acute care 58% recommend 57% rated 9–10 Cleanliness 1 ★ Quiet 2 ★ 1,116 surveys | |
| Banner Baywood Medical CenterMesa Acute care 57% recommend 61% rated 9–10 Cleanliness 2 ★ Quiet 3 ★ 695 surveys | |
| Banner Thunderbird Medical CenterGlendale Acute care 57% recommend 57% rated 9–10 Cleanliness 2 ★ Quiet 3 ★ 1,165 surveys | |
| Casa Grande Regional Medical CenterCasa Grande Acute care 57% recommend 58% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 488 surveys | |
| Arrowhead HospitalGlendale Acute care 56% recommend 58% rated 9–10 Cleanliness 1 ★ Quiet 2 ★ 1,617 surveys | |
| Banner-University Medical Center South CampusTucson Acute care 56% recommend 61% rated 9–10 Cleanliness 2 ★ Quiet 2 ★ 455 surveys | |
| Sierra Vista Regional Health Center INCSierra Vista Acute care 56% recommend 61% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 790 surveys | |
| Western Arizona Regional Medical CtrBullhead City Acute care 56% recommend 56% rated 9–10 Cleanliness 1 ★ Quiet 2 ★ 735 surveys | |
| Abrazo Scottsdale CampusPhoenix Acute care 54% recommend 60% rated 9–10 Cleanliness 2 ★ Quiet 3 ★ 557 surveys | |
| Carondelet St Marys HospitalTucson Acute care 53% recommend 55% rated 9–10 Cleanliness 2 ★ Quiet 2 ★ 1,173 surveys | |
| St Lukes Medical CenterPhoenix Acute care 53% recommend 52% rated 9–10 Cleanliness 4 ★ Quiet 2 ★ 125 surveys | |
| Havasu Regional Medical CenterLake Havasu City Acute care 52% recommend 56% rated 9–10 Cleanliness 2 ★ Quiet 2 ★ 1,258 surveys | |
| Carondelet St Josephs HospitalTucson Acute care 50% recommend 51% rated 9–10 Cleanliness 2 ★ Quiet 2 ★ 957 surveys | |
| Abrazo Central CampusPhoenix Acute care 54% recommend 58% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 325 surveys | |
| West Valley HospitalGoodyear Acute care 49% recommend 49% rated 9–10 Cleanliness 1 ★ Quiet 1 ★ 1,040 surveys | |
| Northwest Medical CenterTucson Acute care 48% recommend 50% rated 9–10 Cleanliness 1 ★ Quiet 1 ★ 1,181 surveys |
No Arizona hospitals match that search. Try a city name, or .
“Recommend” is the share of surveyed patients who would definitely recommend the hospital; “Rated 9–10” is the share who rated it 9 or 10 out of 10. Cleanliness and quiet are CMS topic star ratings.
Share of surveyed Arizona patients giving the best answer on each topic, compared with the U.S.
| Topic | Best answer | Arizona | U.S. |
|---|---|---|---|
| Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly? | Always | 77% | 80% |
| Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly? | Always | 76% | 80% |
| Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects? | Always | 60% | 62% |
| Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for? | Yes | 84% | 86% |
| CleanlinessHow often were your room and bathroom kept clean? | Always | 70% | 74% |
| Quiet at nightHow often was the area around your room quiet at night? | Always | 56% | 60% |
| Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital? | 9 or 10 | 68% | 72% |
| Would recommendWould you recommend this hospital to your friends and family? | Definitely yes | 68% | 71% |
| Rank | State | Patient stars | Definitely recommend | Rated 4–5 ★ |
|---|---|---|---|---|
| #9 | Utah | 3.79 | 77% | 71% |
| #42 | Nevada | 2.92 | 69% | 27% |
| #43 | New Mexico | 2.92 | 66% | 27% |
| #44 | California | 2.86 | 69% | 21% |
| #47 | Arizona | 2.77 | 68% | 18% |
1 Arizona hospital has the top 5-star patient rating: Mayo Clinic Hospital (Phoenix).
Arizona ranks #47 of 50 states on the CMS patient survey. Its 65 rated hospitals average 2.77 patient stars, against a U.S. average of 3.27. 18% are rated 4 or 5 stars and 38% are rated 1 or 2 stars. 68% of surveyed patients said they would definitely recommend their hospital, compared with 71% nationally.
Mayo Clinic Hospital in Phoenix has the highest share of patients who would definitely recommend it: 93% (based on 1,947 completed surveys). Next are Honorhealth Sonoran Crossing Medical Center (84%) and Scottsdale Healthcare-Thompson Peak Hospital (84%).
Only hospitals with a CMS patient star rating are listed. CMS gives one only to hospitals with at least 100 completed surveys over the reporting period, so many small rural, critical access and specialty hospitals have none, and some hospitals are not required to take part in the survey. A missing patient rating is not a bad rating. Every hospital still has its own page in the Arizona hospital directory.
You're welcome to use these ratings with a link to this page.
Source: CMS HCAHPS patient survey (Care Compare, Patient survey - Hospital), patients discharged from October 2024 to September 2025. CMS gives a patient star rating only to hospitals with at least 100 completed surveys, and adjusts results for patient mix and survey mode. Each facility is counted once by its CMS Certification Number. Updated automatically when CMS publishes new data.
Patient ratings describe patients' experience of their stay, not clinical outcomes; see the CMS overall quality ratings and hospital safety results too. About the data. Not affiliated with CMS. For a medical emergency, call 911.