facebook tracking Whiteriver Phs Indian Hospital: 200 West Hospital Drive (PO Box 860) - Whiteriver, AZ

Whiteriver Phs Indian Hospital, Whiteriver, AZ

200 West Hospital Drive (PO Box 860), Whiteriver, AZ 85941Navajo County

Acute care hospital 40 beds (Medicare cost report FY2024) No ER listed in Medicare data

Independent directory · data from CMS, not from this hospital

Whiteriver Phs Indian Hospital is a federal acute care hospital in Whiteriver, Arizona. CMS records show it does not provide emergency services. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients give it 3 out of 5 stars in the Medicare patient survey.

Nearest ER 25 miSummit Healthcare Regional Medical Center
Medicare star ratingNot ratedReason below
Patient survey 3 of 5Medicare patient survey stars
Beds40Medicare cost report FY2024

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Whiteriver Phs Indian Hospital

Address 200 West Hospital Drive (PO Box 860)
Whiteriver, AZ 85941
County: Navajo
Directions Apple Maps Call (928) 338-4911
Emergency room No ER listed in Medicare data. In an emergency call 911 or go to the nearest ER: Summit Healthcare Regional Medical Center, 25 miles away. ER or urgent care?
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Whiteriver Phs Indian Hospital

What is the phone number for Whiteriver Phs Indian Hospital?

The main phone number for Whiteriver Phs Indian Hospital is (928) 338-4911, from Medicare's hospital records.

Call (928) 338-4911
What is the address of Whiteriver Phs Indian Hospital?

Whiteriver Phs Indian Hospital is at 200 West Hospital Drive (PO Box 860), Whiteriver, AZ 85941.

Directions (opens Google Maps)
Does Whiteriver Phs Indian Hospital have an emergency room?

No emergency room is listed for Whiteriver Phs Indian Hospital in Medicare data. For an emergency, call 911 or go to the nearest ER.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Type Acute Care
Ownership Government
Maternity Birthing-friendly

CMS has not reported an emergency department wait time for Whiteriver Phs Indian Hospital. That usually means too few cases to report, or no emergency department.

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Whiteriver Phs Indian Hospital. For a medical emergency, call 911.

Other birthing-friendly hospitals in Arizona · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 159 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Whiteriver Phs Indian Hospital a 3-star patient experience rating out of 5. 71% would definitely recommend it (U.S. average 71%). 65% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 3 out of 5
Would definitely recommend 71% U.S. 71% · AZ 68%
Rated 9 or 10 of 10 65% U.S. 72% · AZ 68%
Survey response rate 16% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
75% always · 8% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
79% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
50% always · 26% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
82% yes · 18% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
72% always · 8% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
59% always · 8% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
65% 9 or 10 · 6% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
71% definitely yes · 2% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Pneumonia patients 13.5% 15.2%
Hospital-wide, all conditions 3.9% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 3 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.59 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.27 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.21 0.21 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Whiteriver Phs Indian Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 030113). Medicare Advantage plans have their own networks, which this section does not cover.

Adults in Arizona qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Arizona Medicaid plans it takes.

Is Whiteriver Phs Indian Hospital in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Pneumonia 16.9% 17.3% Not compared

Return trips after a stay or procedure

Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -19.3 days per 100 discharges vs expected · U.S. +3.9

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.

ConditionRatioPatientsReadmissions
Pneumonia 0.969 – Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 56 patients. 46% 65%
Septic shock: full treatment within 3 hoursHigher is better. 11 patients. 82% 73%
Health care workers vaccinated against fluHigher is better. 694 patients. 92% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 89 patients. 0% 15%
Blood clot prevention givenHigher is better. 1,061 patients. 34% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
0.71
29% less than the national median per hospital stay (about $19,466 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Whiteriver Phs Indian Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Dialysis centers nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Whiteriver Phs Indian Hospital

36 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 11 specialties.

See all 36 clinicians

Find doctors in Whiteriver

Medicare-enrolled specialists with a practice in Whiteriver, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Whiteriver Phs Indian Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Arizona.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 17 $17,077 $12,936 +34%
Simple pneumonia and pleurisy with complicationsDRG 194 15 $10,791 $10,984 +42%
Kidney and urinary tract infections without major complicationsDRG 690 11 $14,325 $10,783 +46%

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Sep 2024

Beds
40
Reported to Medicare, FY2024
Employees
696
Full-time equivalent
Discharges
1,275
Inpatient stays a year

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Arizona hospital finances.

Who owns Whiteriver Phs Indian Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Dhhs Ihs Phoenix Area, a non-profit organization, incorporated 1987.

Dhhs Ihs Phoenix Area Owns 5% or more indirectly · 100% · since 2022 Non-profit

82 doctors and other clinicians list Whiteriver Phs Indian Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Whiteriver Phs Indian Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Navajo are federally designated health professional shortage areas (7 designations). Highest shortage score 21.

Mental health: Parts of Navajo are federally designated health professional shortage areas (11 designations). Highest shortage score 20.

Dental: Parts of Navajo are federally designated health professional shortage areas (9 designations). Highest shortage score 24.

Nurse pay: registered nurses in Arizona earn a median $99,500 a year. Healthcare salaries in Arizona.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arizona shortage areas

Healthcare pay in Arizona

Registered nurses across Arizona (all employers) earned a median of $99,500 a year (BLS, May 2025).Registered Nurse (RN) salary in ArizonaNurse Practitioner salary in ArizonaRespiratory Therapist salary in ArizonaHealthcare salaries in Arizona

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