Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Valleywise Health Medical Center
Phoenix, AZ 85008
County: Maricopa Directions Apple Maps Call (602) 344-5445
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Valleywise Health Medical Center (opens the hospital's site)
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Quick answers about Valleywise Health Medical Center
How long is the ER wait at Valleywise Health Medical Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 17 min in the Valleywise Health Medical Center emergency room (the average across Arizona hospitals is 2 hr 59 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (602) 344-5445. In an emergency, call 911.
What is the phone number for Valleywise Health Medical Center?
The main phone number for Valleywise Health Medical Center is (602) 344-5445, from Medicare's hospital records.
Call (602) 344-5445What is the address of Valleywise Health Medical Center?
Valleywise Health Medical Center is at 2601 E Roosevelt St, Phoenix, AZ 85008.
Directions (opens Google Maps)Does Valleywise Health Medical Center have an emergency room?
Yes. Valleywise Health Medical Center has an emergency department, according to Medicare data.
What is Valleywise Health Medical Center's Medicare star rating?
Valleywise Health Medical Center has an overall rating of 1 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Valleywise Health Medical Center spend a median of 3 hours 17 minutes there. That is 18 minutes longer than the average across Arizona hospitals (2 hours 59 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Valleywise Health Medical Center. For a medical emergency, call 911.
Compare ER waits across Arizona · How Arizona hospitals rank on star ratings · Other birthing-friendly hospitals in Arizona · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 783 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Valleywise Health Medical Center a 3-star patient experience rating out of 5. 72% would definitely recommend it (U.S. average 71%). 74% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Valleywise Health Medical Center
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Valleywise Health Medical Center was better than the national benchmark on 3 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 9.5% | 11.1% |
| Pneumonia patients | 13.8% | 15.2% |
| Stroke patients | 12.2% | 11.9% |
| Hospital-wide, all conditions | 3.6% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 8 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 200.15 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 1.18 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.26 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.33 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.16 | 2.34 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.94 | 3.52 | Same as national |
| Surgical wound splitting openper 1,000 patients | 2.07 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.29 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14.4% | 14.4% | Not compared |
| Heart failure | 20.9% | 21.3% | Not compared |
| Pneumonia | 18.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.5% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 2 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart failure | 1.064 | 38 | More than expected |
| Pneumonia | 1.018 | – | More than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Valleywise Health Medical Center's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 75 patients. | 91% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 16 patients. | 100% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 375 patients. | 197 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 15 patients. | 455 min | 257 min |
| Patients who left the ER before being seenLower is better. 111,699 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 4,601 patients. | 94% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 3,778 patients. | 7% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 70 patients. | 100% | 93% |
| Blood clot prevention given in intensive careHigher is better. 3,014 patients. | 89% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 81 patients. | 98% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 77 patients. | 88% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 25 |
| Patient experiencePatient survey results | 23 |
| SafetyHospital-acquired infections | 55 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Valleywise Health Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.9mi Haven Health Sky Harbor Phoenix, AZ · 120 beds Medicare overall 2 of 5 stars · Short-stay quality 5 of 5
- 1.3mi Desert Terrace Healthcare Center Phoenix, AZ · 108 beds Medicare overall 3 of 5 stars · Short-stay quality 3 of 5 Abuse citation (CMS)
- 1.6mi Desert Haven Care Center Phoenix, AZ · 115 beds Medicare overall 1 of 5 stars Abuse citation (CMS)
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.4mi DaVita Evergreen Park DialysisPhoenix, AZ
- 2.3mi Valleywise Comprehensive Health Center- Phoenix Outpatient Dialysis Unit.Phoenix, AZ
- 2.6mi DaVita Phoenix Dialysis CenterPhoenix, AZ
Home health agencies nearby See more
- 2.0mi Nurses Network By Quality Home Health CarePhoenix, AZ
- 2.3mi Becky Home Health ServicesPhoenix, AZ Not rated
- 2.6mi Aasta Home HealthPhoenix, AZ Not rated
Hospice care providers nearby See more
- 1.4mi Bridges Health Services, INCPhoenix, AZ Not rated
- 2.3mi Faith HospicePhoenix, AZ · 87% would recommend
- 2.3mi Nana Hope HospicePhoenix, AZ Not rated
Source: CMS Care Compare. Distances are approximate.
Inpatient psychiatric unit
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 030022
Valleywise Health Medical Center runs an inpatient psychiatric unit that reports its own results to Medicare. Follow-up within 7 days: 51% here, against 37% nationally. CMS rates it better than national on readmitted within 30 days.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Doctors at Valleywise Health Medical Center
196 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 27 specialties.
Find doctors in Phoenix
Medicare-enrolled specialists with a practice in Phoenix, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Valleywise Health Medical Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Arizona.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 57 | $91,865 | $35,300 | +102% |
| Full thickness burn with skin graft or inhalation injury with complicationsDRG 928 | 25 | $325,186 | $100,629 | same |
| Heart failure and shock with major complicationsDRG 291 | 20 | $41,065 | $28,494 | +149% |
| Cellulitis without major complicationsDRG 603 | 15 | $36,292 | $23,176 | +178% |
| Poisoning and toxic effects of drugs with major complicationsDRG 917 | 13 | $33,988 | $31,692 | +97% |
| Pulmonary edema and respiratory failureDRG 189 | 11 | $50,953 | $25,630 | +122% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 95 | $24,852 | $2,669 |
| Level 1 Intraocular ProceduresAPC 5491 | 33 | $12,584 | $2,273 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 17 | $8,540 | $1,581 |
| Level 2 Upper GI ProceduresAPC 5302 | 11 | $8,174 | $1,856 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Arizona hospital finances.
Who owns Valleywise Health Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Maricopa County Special Health Care District, a non-profit organization.
401 doctors and other clinicians list Valleywise Health Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Valleywise Health Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Maricopa are federally designated health professional shortage areas (44 designations). Highest shortage score 20.
Mental health: Parts of Maricopa are federally designated health professional shortage areas (25 designations). Highest shortage score 19.
Dental: Parts of Maricopa are federally designated health professional shortage areas (37 designations). Highest shortage score 24.
Nurse pay: registered nurses in Arizona earn a median $99,500 a year. Healthcare salaries in Arizona.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arizona shortage areas
Closest other hospitals
Healthcare pay in Arizona
Registered nurses across Arizona (all employers) earned a median of $99,500 a year (BLS, May 2025).Registered Nurse (RN) salary in ArizonaNurse Practitioner salary in ArizonaRespiratory Therapist salary in ArizonaHealthcare salaries in Arizona
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Cite this data
Writing about Valleywise Health Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.