facebook tracking New Mexico hospital patient ratings: all 26 hospitals rated by patients

New Mexico hospitals rated by patients

Every New Mexico hospital with a Medicare (CMS) patient star rating, based on the HCAHPS survey of recent inpatients. New Mexico ranks #43 of 50 states on patient ratings.

Survey period: October 2024 to September 202526 rated hospitalsRanked #43 of 50
State rank #43 of 50 In the bottom 10 · all states
Average patient rating 2.92 stars −0.35 vs U.S. U.S. is 3.27
Would definitely recommend 66% −5 pts vs U.S. U.S. is 71%
Rated 4–5 stars 27% 7 of 26 hospitals

How patients rate New Mexico hospitals

Number of rated hospitals at each patient star level. Pick a level to filter the list below.

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All 26 rated hospitals in New Mexico

Sorted from the highest patient star rating to the lowest. Hospitals need at least 100 completed surveys to get a patient rating. This is the patient survey only; see the CMS overall quality ratings for Medicare's broader score.

Showing the top 25 of 26 hospitals

“Recommend” is the share of surveyed patients who would definitely recommend the hospital; “Rated 9–10” is the share who rated it 9 or 10 out of 10. Cleanliness and quiet are CMS topic star ratings.

All New Mexico hospitals New Mexico CMS overall ratings
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How New Mexico patients answered

Share of surveyed New Mexico patients giving the best answer on each topic, compared with the U.S.

TopicBest answerNew MexicoU.S.
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly? Always 78% 80%
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly? Always 78% 80%
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects? Always 62% 62%
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for? Yes 83% 86%
CleanlinessHow often were your room and bathroom kept clean? Always 72% 74%
Quiet at nightHow often was the area around your room quiet at night? Always 60% 60%
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital? 9 or 10 69% 72%
Would recommendWould you recommend this hospital to your friends and family? Definitely yes 66% 71%

How New Mexico compares with its neighbors

RankStatePatient starsDefinitely recommendRated 4–5 ★
#18 Colorado 3.52 75% 55%
#24 Oklahoma 3.41 74% 44%
#30 Texas 3.27 73% 40%
#43 New Mexico 2.92 66% 27%
#47 Arizona 2.77 68% 18%

Questions about New Mexico patient ratings

Which New Mexico hospitals do patients rate highest?

No New Mexico hospital has a 5-star patient rating in the current CMS data. 7 are rated 4 stars, including Three Crosses Regional Hospital LLC (Las Cruces), Espanola Hospital (Espanola), Lincoln County Medical Center (Ruidoso), VA New Mexico Healthcare System (Albuquerque), Covenant Health Hobbs Hospital (Hobbs).

How does New Mexico rank on patient ratings?

New Mexico ranks #43 of 50 states on the CMS patient survey. Its 26 rated hospitals average 2.92 patient stars, against a U.S. average of 3.27. 27% are rated 4 or 5 stars and 35% are rated 1 or 2 stars. 66% of surveyed patients said they would definitely recommend their hospital, compared with 71% nationally.

Which New Mexico hospital do patients most recommend?

Three Crosses Regional Hospital LLC in Las Cruces has the highest share of patients who would definitely recommend it: 83% (based on 515 completed surveys). Next are VA New Mexico Healthcare System (75%) and Presbyterian Santa Fe Medical Center (75%).

Why isn't my hospital on this list?

Only hospitals with a CMS patient star rating are listed. CMS gives one only to hospitals with at least 100 completed surveys over the reporting period, so many small rural, critical access and specialty hospitals have none, and some hospitals are not required to take part in the survey. A missing patient rating is not a bad rating. Every hospital still has its own page in the New Mexico hospital directory.

Use this data

You're welcome to use these ratings with a link to this page.

See how all 50 states rank

Source: CMS HCAHPS patient survey (Care Compare, Patient survey - Hospital), patients discharged from October 2024 to September 2025. CMS gives a patient star rating only to hospitals with at least 100 completed surveys, and adjusts results for patient mix and survey mode. Each facility is counted once by its CMS Certification Number. Updated automatically when CMS publishes new data.

Patient ratings describe patients' experience of their stay, not clinical outcomes; see the CMS overall quality ratings and hospital safety results too. About the data. Not affiliated with CMS. For a medical emergency, call 911.