Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Abrazo Central Campus
Phoenix, AZ 85015
County: Maricopa Directions Apple Maps Call (602) 246-5525
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Abrazo Central Campus (opens the hospital's site)
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Quick answers about Abrazo Central Campus
How long is the ER wait at Abrazo Central Campus?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 34 min in the Abrazo Central Campus emergency room (the average across Arizona hospitals is 2 hr 59 min). 4% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (602) 246-5525. In an emergency, call 911.
What is the phone number for Abrazo Central Campus?
The main phone number for Abrazo Central Campus is (602) 246-5525, from Medicare's hospital records.
Call (602) 246-5525What is the address of Abrazo Central Campus?
Abrazo Central Campus is at 2000 W Bethany Home Rd, Phoenix, AZ 85015.
Directions (opens Google Maps)Does Abrazo Central Campus have an emergency room?
Yes. Abrazo Central Campus has an emergency department, according to Medicare data.
What is Abrazo Central Campus' Medicare star rating?
Abrazo Central Campus has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Abrazo Central Campus spend a median of 2 hours 34 minutes there. That is 25 minutes shorter than the average across Arizona hospitals (2 hours 59 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Abrazo Central Campus. For a medical emergency, call 911.
Compare ER waits across Arizona · How Arizona hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 325 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Abrazo Central Campus a 1-star patient experience rating out of 5. 54% would definitely recommend it (U.S. average 71%). 58% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Abrazo Central Campus
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Abrazo Central Campus was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 10.5% | 11.1% |
| Pneumonia patients | 14.9% | 15.2% |
| Stroke patients | 9.9% | 11.9% |
| Hospital-wide, all conditions | 3.6% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 7 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.37 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.26 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.2 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.57 | 2.34 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 4.13 | 3.52 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.73 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Abrazo Central Campus was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14.7% | 14.4% | Not compared |
| Heart failure | 21.2% | 21.3% | Not compared |
| Pneumonia | 17% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.6% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 2 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 1.023 | 74 | More than expected |
| Heart failure | 0.967 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Abrazo Central Campus's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 140 patients. | 44% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 44 patients. | 45% | 73% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 12 patients. | 92% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 449 patients. | 154 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 23 patients. | 205 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 11 patients. | 296 min | 287 min |
| Patients who left the ER before being seenLower is better. 35,189 patients. | 4% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,912 patients. | 83% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 1,046 patients. | 7% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 55 patients. | 93% | 93% |
| Blood clot prevention givenHigher is better. 3,071 patients. | 79% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 35 |
| Patient experiencePatient survey results | 7 |
| SafetyHospital-acquired infections | 51.7 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Abrazo Central Campus
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.3mi The Rehabilitation Center at the Palazzo Phoenix, AZ · 60 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
- 0.9mi Beatitudes Campus Phoenix, AZ · 72 beds Medicare overall 3 of 5 stars
- 1.9mi Maryland Gardens Post Acute Phoenix, AZ · 58 beds Medicare overall 2 of 5 stars Abuse citation (CMS)
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.4mi 032517 Central Phx Dialysis (FMC)Phoenix, AZ
- 2.5mi 032550 North Phoenix Dialysis (FMC)Phoenix, AZ
- 4.2mi 032542 Arcadia Dialysis Center (FMC)Phoenix, AZ
Home health agencies nearby See more
- 1.1mi Prestige Home Health CarePhoenix, AZ Not rated
- 1.4mi Nursecore of PhoenixPhoenix, AZ Not rated
- 2.1mi Emblem Home Health PhoenixPhoenix, AZ · 81% would recommend
Hospice care providers nearby See more
- 2.1mi Arizona American HospicePhoenix, AZ Not rated
- 2.1mi Arizona Hospice Care INCPhoenix, AZ Not rated
- 2.1mi Emblem Hospice CentralPhoenix, AZ Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Abrazo Central Campus
77 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 15 specialties.
Find doctors in Phoenix
Medicare-enrolled specialists with a practice in Phoenix, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Abrazo Central Campus
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Arizona.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 85 | $164,963 | $17,969 | +3% |
| Heart failure and shock with major complicationsDRG 291 | 28 | $117,866 | $12,469 | +9% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 27 | $115,346 | $12,798 | +9% |
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 17 | $88,188 | $13,973 | same |
| Infectious and parasitic diseases with operating room procedures with major complicationsDRG 853 | 15 | $483,000 | $50,052 | +13% |
| Diabetes with complicationsDRG 638 | 14 | $88,822 | $9,202 | +5% |
| Gastrointestinal hemorrhage with complicationsDRG 378 | 13 | $79,347 | $9,166 | +4% |
| Transient ischemia without thrombolyticDRG 069 | 11 | $78,454 | $8,038 | +15% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 68 | $54,176 | $2,638 |
| Level 2 Upper GI ProceduresAPC 5302 | 31 | $25,635 | $1,856 |
| Level 5 Urology and Related ServicesAPC 5375 | 26 | $51,011 | $5,046 |
| Level 2 Breast/Lymphatic Surgery and Related ProceduresAPC 5092 | 23 | $82,838 | $6,359 |
| Level 1 Laparoscopy and Related ServicesAPC 5361 | 23 | $77,237 | $5,626 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Mar 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Arizona hospital finances.
Who owns Abrazo Central Campus
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as VHS of Phoenix Inc, a for-profit organization.
140 doctors and other clinicians list Abrazo Central Campus as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Abrazo Central Campus
HRSA shortage designations and BLS pay data
Primary care: Parts of Maricopa are federally designated health professional shortage areas (44 designations). Highest shortage score 20.
Mental health: Parts of Maricopa are federally designated health professional shortage areas (25 designations). Highest shortage score 19.
Dental: Parts of Maricopa are federally designated health professional shortage areas (37 designations). Highest shortage score 24.
Nurse pay: registered nurses in Arizona earn a median $99,500 a year. Healthcare salaries in Arizona.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arizona shortage areas
Closest other hospitals
Healthcare pay in Arizona
Registered nurses across Arizona (all employers) earned a median of $99,500 a year (BLS, May 2025).Registered Nurse (RN) salary in ArizonaNurse Practitioner salary in ArizonaRespiratory Therapist salary in ArizonaHealthcare salaries in Arizona
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Cite this data
Writing about Abrazo Central Campus? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.