Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Phoenix VA Medical Center
Phoenix, AZ 85012
County: Maricopa Directions Apple Maps Call (602) 222-6444
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearby hospitals
- 0.4mi Kindred Hospital - Phoenix Phoenix, AZ Call Kindred Hospital - Phoenix Directions to Kindred Hospital - Phoenix (Google Maps) Details for Kindred Hospital - Phoenix
- 1.0mi Phoenix Indian Medical Center Phoenix, AZ · Emergency room Call Phoenix Indian Medical Center Directions to Phoenix Indian Medical Center (Google Maps) Details for Phoenix Indian Medical Center
- 1.3mi St Joseph's Hospital and Medical Center Phoenix, AZ · Emergency room · median ER visit 2 hr 55 min Call St Joseph's Hospital and Medical Center Directions to St Joseph's Hospital and Medical Center (Google Maps) Details for St Joseph's Hospital and Medical Center
Quick answers about Phoenix VA Medical Center
How long is the ER wait at Phoenix VA Medical Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 36 min in the Phoenix VA Medical Center emergency room (the average across Arizona hospitals is 2 hr 59 min). 1% of ER patients left before being seen. For tonight's wait, call (602) 222-6444. In an emergency, call 911.
What is the phone number for Phoenix VA Medical Center?
The main phone number for Phoenix VA Medical Center is (602) 222-6444, from Medicare's hospital records.
Call (602) 222-6444What is the address of Phoenix VA Medical Center?
Phoenix VA Medical Center is at 650 E. Indian School Road, Phoenix, AZ 85012.
Directions (opens Google Maps)Does Phoenix VA Medical Center have an emergency room?
Yes. Phoenix VA Medical Center has an emergency department, according to Medicare data.
What is Phoenix VA Medical Center's Medicare star rating?
Phoenix VA Medical Center has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Phoenix VA Medical Center spend a median of 2 hours 36 minutes there. That is 23 minutes shorter than the average across Arizona hospitals (2 hours 59 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Phoenix VA Medical Center. For a medical emergency, call 911.
Compare ER waits across Arizona · How Arizona hospitals rank on star ratings · Other VA hospitals in Arizona · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 488 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Phoenix VA Medical Center a 3-star patient experience rating out of 5. 65% would definitely recommend it (U.S. average 71%). 67% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Phoenix VA Medical Center
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Phoenix VA Medical Center was no different from the national benchmark on all 2 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 10.1% | 11.9% |
| Heart failure patients | 6.9% | 11.1% |
| Pneumonia patients | 9.1% | 15.2% |
| COPD patients | 6.8% | 8.6% |
| Hospital-wide, all conditions | 3.3% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.5 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 186.58 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.66 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.28 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.16 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.2 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.48 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 6.97 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.95 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.67 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 2.48 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.85 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health care eligibility at Phoenix VA Medical Center
Phoenix VA Medical Center is a VA medical center. VA hospitals care for veterans enrolled in VA health care; contact the VA to check your eligibility before you go.
Adults in Arizona qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Arizona Medicaid plans it takes.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14.4% | 14.4% | Not compared |
| Heart failure | 20% | 21.3% | Not compared |
| Pneumonia | 16.6% | 17.3% | Not compared |
| COPD (chronic lung disease) | 18.6% | 20% | Not compared |
| Hip or knee replacement | 5.6% | 5.8% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Phoenix VA Medical Center's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 107 patients. | 52% | 65% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 264 patients. | 156 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 18 patients. | 260 min | 257 min |
| Patients who left the ER before being seenLower is better. 38,260 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 4,564 patients. | 73% | 78% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 39 patients. | 100% | 93% |
| Blood clot prevention givenHigher is better. 3,043 patients. | 80% | 90%* |
| Blood clot prevention given in intensive careHigher is better. 579 patients. | 80% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 71 patients. | 97% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Phoenix VA Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.1mi Camelback Post Acute Care and Rehabilitation Phoenix, AZ · 107 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
- 1.9mi Haven of Phoenix Phoenix, AZ · 114 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5 Abuse citation (CMS)
- 2.3mi Maryland Gardens Post Acute Phoenix, AZ · 58 beds Medicare overall 2 of 5 stars Abuse citation (CMS)
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.4mi 032517 Central Phx Dialysis (FMC)Phoenix, AZ
- 2.2mi 032542 Arcadia Dialysis Center (FMC)Phoenix, AZ
- 2.2mi 032314 Phoenix Childrens Hospital- Dialysis CenterPhoenix, AZ Not rated
Home health agencies nearby See more
- 0.7mi Emblem Home Health PhoenixPhoenix, AZ · 81% would recommend
- 0.7mi Amedisys Home Health CarePhoenix, AZ · 80% would recommend
- 0.7mi Maxim Healthcare Services, INC. - West PhoenixPhoenix, AZ Not rated
Hospice care providers nearby See more
- 0.7mi Arizona American HospicePhoenix, AZ Not rated
- 0.7mi Arizona Hospice Care INCPhoenix, AZ Not rated
- 0.7mi Emblem Hospice CentralPhoenix, AZ Not rated
Source: CMS Care Compare. Distances are approximate.
Find doctors in Phoenix
Medicare-enrolled specialists with a practice in Phoenix, with addresses, phone numbers and the hospitals they work with.
The area around Phoenix VA Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Maricopa are federally designated health professional shortage areas (44 designations). Highest shortage score 20.
Mental health: Parts of Maricopa are federally designated health professional shortage areas (25 designations). Highest shortage score 19.
Dental: Parts of Maricopa are federally designated health professional shortage areas (37 designations). Highest shortage score 24.
Nurse pay: registered nurses in Arizona earn a median $99,500 a year. Healthcare salaries in Arizona.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arizona shortage areas
Closest other hospitals
Healthcare pay in Arizona
Registered nurses across Arizona (all employers) earned a median of $99,500 a year (BLS, May 2025).Registered Nurse (RN) salary in ArizonaNurse Practitioner salary in ArizonaRespiratory Therapist salary in ArizonaHealthcare salaries in Arizona
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Cite this data
Writing about Phoenix VA Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.