facebook tracking Mt. Graham Regional Medical Center, Safford, AZ: ER Visit 2h 26m

Mt. Graham Regional Medical Center, Safford, AZ

1600 South 20th Avenue, Safford, AZ 85546Graham County

Critical access hospital 25 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Mt. Graham Regional Medical Center is a public critical access hospital in Safford, Arizona, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 26 min in its emergency department, 33 min shorter than the average across Arizona hospitals (2 hr 59 min). Patients give it 4 out of 5 stars in the Medicare patient survey. Mt. Graham Regional Medical Center is in network for at least one 2027 Marketplace plan from 2 insurers in Arizona, according to the insurers' network files loaded November 4, 2026.

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Mt. Graham Regional Medical Center

Address 1600 South 20th Avenue
Safford, AZ 85546
County: Graham
Directions Apple Maps Call (928) 348-4000
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 26 min (average across AZ hospitals: 2 hr 59 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across AZ
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Mt. Graham Regional Medical Center

How long is the ER wait at Mt. Graham Regional Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 26 min in the Mt. Graham Regional Medical Center emergency room (the average across Arizona hospitals is 2 hr 59 min). 2% of ER patients left before being seen. For tonight's wait, call (928) 348-4000. In an emergency, call 911.

What is the phone number for Mt. Graham Regional Medical Center?

The main phone number for Mt. Graham Regional Medical Center is (928) 348-4000, from Medicare's hospital records.

Call (928) 348-4000
What is the address of Mt. Graham Regional Medical Center?

Mt. Graham Regional Medical Center is at 1600 South 20th Avenue, Safford, AZ 85546.

Directions (opens Google Maps)
Does Mt. Graham Regional Medical Center have an emergency room?

Yes. Mt. Graham Regional Medical Center has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Mt. Graham Regional Medical Center spend a median of 2 hours 26 minutes there. That is 33 minutes shorter than the average across Arizona hospitals (2 hours 59 minutes).

Left before seen 2%
ER volume medium
Type Critical access
Ownership Government
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Mt. Graham Regional Medical Center. For a medical emergency, call 911.

Compare ER waits across Arizona · Other Critical Access hospitals in Arizona · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 285 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Mt. Graham Regional Medical Center a 4-star patient experience rating out of 5. 73% would definitely recommend it (U.S. average 71%). 75% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 73% U.S. 71% · AZ 68%
Rated 9 or 10 of 10 75% U.S. 72% · AZ 68%
Survey response rate 37% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
79% always · 3% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
83% always · 2% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
67% always · 16% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
91% yes · 9% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
76% always · 5% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
61% always · 9% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
75% 9 or 10 · 5% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
73% definitely yes · 3% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Pneumonia patients 15.5% 15.2%
Hospital-wide, all conditions 4.5% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 1 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 4.1 4.1 Not compared

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Mt. Graham Regional Medical Center accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 031319). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Arizona that list this hospital

Marketplace insurers whose 2027 plan networks in Arizona list Mt. Graham Regional Medical Center, most plans in network first
InsurerPlans in networkNetworkNetwork tier
Blue Cross Blue Shield of Arizona 38 of 43 plans ACAHEALTHCHOICE, NEIGHBORHOOD Acahealthchoice
Ambetter 15 of 15 plans – Preferred

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Arizona

Plans that include this hospital: AZ Blue Core Value Bronze, AZ Blue Core Value Silver, AZ Blue Everyday Copay Gold, AZ Blue Everyday Copay Silver, AZ Blue PCP Guided Care Bronze, AZ Blue PCP Guided Care Gold Compare plans

Adults in Arizona qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Arizona Medicaid plans it takes.

Is Mt. Graham Regional Medical Center in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Mt. Graham Regional Medical Center accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Mt. Graham Regional Medical Center is in network for 2 Marketplace insurers in Arizona: Blue Cross Blue Shield of Arizona (38 of 43 plans) and Ambetter (15 of 15 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Mt. Graham Regional Medical Center take Medicare?

Mt. Graham Regional Medical Center is a Medicare-certified hospital (CMS Certification Number 031319), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Mt. Graham Regional Medical Center accept Blue Cross Blue Shield of Arizona?

Mt. Graham Regional Medical Center is in network for 38 of 43 plans that Blue Cross Blue Shield of Arizona sells on the Arizona Marketplace in 2027, according to Blue Cross Blue Shield of Arizona's network file loaded November 4, 2026. Not every Blue Cross Blue Shield of Arizona plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Mt. Graham Regional Medical Center accept Ambetter?

Mt. Graham Regional Medical Center is in network for 15 of 15 plans that Ambetter sells on the Arizona Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Pneumonia 17.2% 17.3% Not compared
Hip or knee replacement 6% 5.8% Not compared

Return trips after a stay or procedure

Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +13.9 days per 100 discharges vs expected · U.S. +3.9

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Mt. Graham Regional Medical Center's emergency department is classed by CMS as medium volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 51 patients. 57% 65%
Septic shock: full treatment within 3 hoursHigher is better. 20 patients. 75% 73%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 368 patients. 146 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 13 patients. 159 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 22 patients. 362 min 287 min
Patients who left the ER before being seenLower is better. 22,282 patients. 2% 2%
Health care workers vaccinated against fluHigher is better. 607 patients. 91% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 354 patients. 6% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 144 patients. 93% 93%
Blood clot prevention givenHigher is better. 355 patients. 94% 90%*
Blood clot prevention given in intensive careHigher is better. 117 patients. 97% 97%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Care after a stay at Mt. Graham Regional Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

  • 0.6mi Haven of Safford Safford, AZ · 106 beds Medicare overall 2 of 5 stars · Short-stay quality 5 of 5 Abuse citation (CMS)

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Mt. Graham Regional Medical Center

64 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 17 specialties.

See all 64 clinicians

Find doctors in Safford

Medicare-enrolled specialists with a practice in Safford, with addresses, phone numbers and the hospitals they work with.

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Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
25
Reported to Medicare, FY2024
Employees
429
Full-time equivalent
Discharges
1,174
Inpatient stays a year
Patient revenue
$111.0 million
Net of discounts
Operating margin
12.5%
On patient care
Charity care
$344,000
0.4% of expenses
Bad debt
$5.5 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Arizona hospital finances.

Who owns Mt. Graham Regional Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Mt Graham Regional Medical Center Inc, a non-profit organization, incorporated 1970.

Mt Graham Regional Medical Center Inc Owns 5% or more directly · 100% · since 1970 Non-profit

130 doctors and other clinicians list Mt. Graham Regional Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Dec 2023 · Mt Graham Regional Medical Center Inc (EIN 23-7094247)

Revenue
$97.3 million
Expenses
$90.8 million
Surplus
$6.5 million
6.7% of revenue
Officer pay
$2.2 million
Compensation of current officers, directors and key employees

As filed with the IRS by Mt Graham Regional Medical Center Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Mt. Graham Regional Medical Center

HRSA shortage designations and BLS pay data

Primary care: Parts of Graham are federally designated health professional shortage areas (2 designations). Highest shortage score 18.

Mental health: Parts of Graham are federally designated health professional shortage areas (5 designations). Highest shortage score 20.

Dental: Parts of Graham are federally designated health professional shortage areas (5 designations). Highest shortage score 20.

Nurse pay: registered nurses in Arizona earn a median $99,500 a year. Healthcare salaries in Arizona.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arizona shortage areas

Healthcare pay in Arizona

Registered nurses across Arizona (all employers) earned a median of $99,500 a year (BLS, May 2025).Registered Nurse (RN) salary in ArizonaNurse Practitioner salary in ArizonaRespiratory Therapist salary in ArizonaHealthcare salaries in Arizona

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Cite this data

Writing about Mt. Graham Regional Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/arizona/safford/mt-graham-regional-medical-center/1600-south-20th-avenue/

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