facebook tracking About the data: where our hospital quality figures come from

About the data

Every quality figure on this site is a published federal measurement, not our opinion and not a user review. This page explains exactly what each number means, how old it is, and where it falls short.

CMS data published July 22, 2026Source: CMS Provider Data CatalogChecked for updates daily
Hospitals listed 6,349 across all 50 states
With ER wait time 4,473 70% of hospitals listed
With star rating 3,516 55% of hospitals listed
CMS release Jul 2026 Published July 22, 2026

Coverage

We list 6,349 hospitals across all 50 states. Of those, 4,473 have a published emergency department wait time, 3,516 have a CMS overall star rating, and 4,301 report how many patients left before being seen. The CMS data on this site was published July 22, 2026.

No figure is not a bad figure. Not every hospital reports every measure. A hospital with no figure is not a hospital performing badly — it usually means too few cases to report, or no emergency department at all. We say so on the page rather than leaving a blank.

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What each number means

Four measures appear on hospital, city and state pages. Each one is published by CMS; we do not adjust or score them.

Emergency department wait time

CMS measure OP_18b
What it is
Median time in the ED, arrival to departure
Coverage
4,473 hospitals
Updates
Quarterly, with each CMS release

The median time patients spent in the emergency department before leaving, for patients who were treated and discharged rather than admitted. Three things worth understanding about it:

  • It is a median across a full year, not a live queue. A hospital showing three hours will still have quiet Tuesday mornings and six-hour Saturday nights.
  • It covers discharged patients only. Patients admitted to the hospital from the emergency department are measured separately, and their waits are typically longer.
  • Longer is not automatically worse. Busy trauma centres treat sicker, more complex patients. Compare a hospital to others of similar size and role, which is why we show the state average alongside it.

Left before being seen

CMS measure OP_22
What it is
% of ED patients who left unseen
Coverage
4,301 hospitals
Updates
Quarterly, with each CMS release

The percentage of emergency department patients who left without being evaluated by a clinician. It is a useful companion to the wait time: a moderate wait with a high walkout rate often says more about the experience than either number alone.

Overall star rating

1 to 5 stars
What it is
CMS’s one-to-five star summary
Coverage
3,516 hospitals
Updates
When CMS publishes a new rating

CMS’s one-to-five star summary, combining dozens of measures across mortality, safety of care, readmission, patient experience, and timely and effective care.

  • It is a blunt instrument by design. A hospital must report enough measures to receive one at all, which is why many smaller and specialty hospitals have no star rating here.
  • Same stars, different strengths. Two hospitals with the same number of stars can differ substantially on the measure you personally care about.
  • Treat it as a starting point, not a verdict.

Emergency department volume

CMS measure EDV
What it is
Annual ED volume band
Bands
Low, medium, high, very high
Updates
Quarterly, with each CMS release

CMS groups emergency departments into low, medium, high and very high annual volume bands. Volume is context: it tells you whether a wait time reflects a small rural department or a major urban one.

Patient survey ratings

CMS HCAHPS survey
What it is
Patients' own ratings of their stay
Scale
1–5 stars, plus answer percentages
Updates
Quarterly, with each CMS release

A random sample of adult patients is surveyed after discharge about nurse and doctor communication, explanations about medicines, discharge information, cleanliness, quiet at night, an overall 0–10 rating and whether they would recommend the hospital. CMS adjusts results for patient mix and survey method and gives star ratings only to hospitals with at least 100 completed surveys. See patient ratings by state.

Hospital-acquired infections

CMS HAI-1 to HAI-6
What it is
Infections caught in the hospital
Shown as
Better / no different / worse than national
Updates
Quarterly, with each CMS release

Six infections: central line bloodstream infections, catheter urinary tract infections, surgical site infections after colon surgery and abdominal hysterectomy, MRSA and C. diff. Each compares the infections a hospital reported with the number predicted for a hospital like it (the standardized infection ratio). CMS labels a hospital better or worse only when the difference is statistically significant. State figures on hospital safety by state pool every reporting hospital's observed and predicted infections; that pooling is our analysis.

Complications and death rates

CMS PSI 90, MORT-30
What it is
Serious complications and 30-day deaths
Adjusted
For how sick patients were
Updates
Usually yearly

PSI 90 combines ten patient safety indicators (falls with fractures, bed sores, collapsed lungs, blood clots and other problems after surgery). Death rates are the share of Medicare patients treated for heart attack, heart failure, pneumonia, stroke, COPD or bypass surgery who died within 30 days, risk-adjusted. Where CMS publishes no better/worse comparison, we show the rate beside the national rate and say so.

Readmissions and return visits

CMS READM-30, EDAC, OP-32/35/36, HRRP
What it is
Patients back in hospital within 30 days
Adjusted
For how sick patients were
Updates
Usually yearly

Readmission rates are the share of Medicare patients admitted again to any acute-care hospital within 30 days, for heart attack, heart failure, pneumonia, COPD, bypass surgery, hip or knee replacement and all conditions combined. Return-day measures count days spent back in the ER, under observation or readmitted, compared with what was expected. The Readmissions Reduction Program's excess readmission ratio is shown as published; a ratio above 1.00 means more readmissions than expected.

Timely and effective care

CMS SEP-1, OP-23, OP-18, IMM-3 and others
What it is
Whether recommended care happened on time
Compared with
U.S. rate or median hospital
Updates
Quarterly

Sepsis treatment, stroke brain scans, ER times, flu vaccination of staff, risky opioid prescribing at discharge and similar process measures. CMS publishes no better/worse verdict for these, so we show the hospital's figure beside the national figure (or, where CMS publishes none, the median of all hospitals it reports). Maternity measures (low-risk C-sections and severe delivery complications) come from CMS's Maternal Health file and are shown the same way.

Medicare spending and payment programs

CMS MSPB-1, HAC Reduction, Value-Based Purchasing
What it is
Spending per patient and Medicare penalties or bonuses
Applies to
Most general acute-care hospitals
Updates
Yearly (fiscal year)

Medicare spending per beneficiary compares what Medicare spent around a hospital stay (3 days before to 30 days after) with the national median; 1.00 equals the median. The Hospital-Acquired Condition Reduction Program cuts payments by 1% for the worst-scoring quarter of hospitals. The Value-Based Purchasing Program adjusts payments based on a total performance score out of 100. Critical access, children's and some specialty hospitals are not part of these programs.

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Where it comes from

All of these datasets are United States federal government public domain data, refreshed by CMS on a quarterly cycle.

How we keep it current

An automated job keeps every figure tied to a specific CMS publication, so a number on this site can always be traced back to its source release.

  1. We check CMS every day. Each morning the site asks CMS whether any of these datasets has a new release.
  2. We import when CMS publishes. New releases typically arrive quarterly. When one does, we re-import it; on days with no new release, nothing changes.
  3. We validate before anything changes. If a download looks incomplete, the import stops and the site keeps the previous release.
  4. Every changed value is logged. We record what changed, hospital by hospital, so any figure can be traced to the release it came from.

How hospitals are matched

Each hospital is keyed to its CMS Certification Number (CCN), the six-character identifier Medicare uses. When a hospital converts to Critical Access or Rural Emergency status it is issued a new CCN; we follow the change and keep the page, rather than creating a duplicate.

What this site is not

  • Not affiliated with CMS or with any hospital listed here.
  • Not live operational data Nothing here reflects how busy an emergency department is right now.
  • Not medical advice If you are having a medical emergency, call 911 or go to the nearest emergency department. Do not use a wait time on this page to decide where to go in an emergency.

Corrections

If a figure here is wrong, it is either wrong in the federal source or we have mismatched a record. Both are worth knowing about — tell us which hospital and what is wrong, and we will trace it back to the source release.

Questions about the data

Are the ER wait times on this site live?

No. Each wait time is CMS measure OP_18b, a median across a full year for patients who were treated and discharged. Nothing on this site reflects how busy an emergency department is right now. If you are having a medical emergency, call 911 or go to the nearest emergency department.

Why do some hospitals have no star rating or wait time?

Not every hospital reports every measure. A hospital must report enough measures to receive a CMS star rating at all, so many smaller and specialty hospitals have none, and a missing wait time usually means too few cases to report or no emergency department. A missing figure is not a sign of poor performance.

How often is the data updated?

CMS refreshes these datasets on a quarterly cycle. We check CMS every day and import a new release when it is published, recording every value that changes. The CMS data currently on this site was published July 22, 2026.

Is this site affiliated with CMS?

No. This site is not affiliated with CMS or with any hospital listed. The figures are United States federal government public domain data from the CMS Provider Data Catalog.

What should I do if a figure looks wrong?

Tell us which hospital and what is wrong using the report form. A wrong figure is either wrong in the federal source or a mismatched record, and we will trace it back to the source release.