Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Flagstaff Medical Center
Flagstaff, AZ 86001
County: Coconino Directions Apple Maps Call (928) 779-3366
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Flagstaff Medical Center (opens the hospital's site)
Nearby hospitals
- 2.1mi The Guidance Center Flagstaff, AZ Call The Guidance Center Directions to The Guidance Center (Google Maps) Details for The Guidance Center
- 39mi Verde Valley Medical Center Cottonwood, AZ · Emergency room · median ER visit 2 hr 45 min Call Verde Valley Medical Center Directions to Verde Valley Medical Center (Google Maps) Details for Verde Valley Medical Center
- 55mi Little Colorado Medical Center Winslow, AZ · Emergency room · median ER visit 2 hr 12 min Call Little Colorado Medical Center Directions to Little Colorado Medical Center (Google Maps) Details for Little Colorado Medical Center
Quick answers about Flagstaff Medical Center
How long is the ER wait at Flagstaff Medical Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 34 min in the Flagstaff Medical Center emergency room (the average across Arizona hospitals is 2 hr 58 min). 3% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (928) 779-3366. In an emergency, call 911.
What is the phone number for Flagstaff Medical Center?
The main phone number for Flagstaff Medical Center is (928) 779-3366, from Medicare's hospital records.
Call (928) 779-3366What is the address of Flagstaff Medical Center?
Flagstaff Medical Center is at 1200 N Beaver St, Flagstaff, AZ 86001.
Directions (opens Google Maps)Does Flagstaff Medical Center have an emergency room?
Yes. Flagstaff Medical Center has an emergency department, according to Medicare data.
What is Flagstaff Medical Center's Medicare star rating?
Flagstaff Medical Center has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Flagstaff Medical Center spend a median of 3 hours 34 minutes there. That is 36 minutes longer than the average across Arizona hospitals (2 hours 58 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Flagstaff Medical Center. For a medical emergency, call 911.
Compare ER waits across Arizona · How Arizona hospitals rank on star ratings · Other birthing-friendly hospitals in Arizona · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 815 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Flagstaff Medical Center a 3-star patient experience rating out of 5. 68% would definitely recommend it (U.S. average 71%). 68% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Flagstaff Medical Center was better than the national benchmark on 4 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.6% | 11.9% |
| Heart failure patients | 7.2% | 11.1% |
| Pneumonia patients | 17.5% | 15.2% |
| Stroke patients | 10.0% | 11.9% |
| COPD patients | 8.8% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.1% | 2.4% |
| Hospital-wide, all conditions | 3.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.6 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 190.73 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.3 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.29 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.14 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.22 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.43 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 14.52 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.28 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.11 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.61 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.05 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Flagstaff Medical Center was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14.1% | 14.4% | Not compared |
| Heart failure | 21.5% | 21.3% | Not compared |
| Pneumonia | 17.1% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.5% | 20% | Not compared |
| Heart bypass surgery (CABG) | 10% | 11% | Not compared |
| Hip or knee replacement | 5.1% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 6 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart bypass surgery | 1.050 | – | More than expected |
| Pneumonia | 1.049 | 260 | More than expected |
| Heart failure | 0.998 | 295 | Fewer than expected |
| COPD | 0.957 | – | Fewer than expected |
| Heart attack | 0.934 | 169 | Fewer than expected |
| Hip or knee replacement | 0.912 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Flagstaff Medical Center's emergency department is classed by CMS as high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 116 patients. | 83% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 41 patients. | 90% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 402 patients. | 214 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 26 patients. | 264 min | 257 min |
| Patients who left the ER before being seenLower is better. 48,650 patients. | 3% | 2% |
| Health care workers vaccinated against fluHigher is better. 3,776 patients. | 91% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 3,408 patients. | 9% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 67 patients. | 94% | 93% |
| Blood clot prevention given in intensive careHigher is better. 1,297 patients. | 99% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 121 patients. | 98% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 16.7 |
| Patient experiencePatient survey results | 21 |
| SafetyHospital-acquired infections | 66.7 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Flagstaff Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.3mi Aspire Transitional Care Flagstaff, AZ · 50 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 1.9mi The Peaks Health & Rehabilitation Flagstaff, AZ · 58 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
- 1.9mi Haven of Flagstaff Flagstaff, AZ · 83 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5 Abuse citation (CMS)
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 19mi 032524 Flagstaff Dialysis Center (FMC)Flagstaff, AZ
- 19mi USRC FlagstaffFlagstaff, AZ
Home health agencies nearby See more
- 13mi Angels Care Home Health of Arizona No 5Flagstaff, AZ · 83% would recommend
- 13mi Northern Arizona Home HealthFlagstaff, AZ · 79% would recommend
Hospice care providers nearby See more
- 13mi Northland Hospice and Palliative Care, INC.Flagstaff, AZ Not rated
Source: CMS Care Compare. Distances are approximate.
Inpatient psychiatric unit
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 030023
Flagstaff Medical Center runs an inpatient psychiatric unit that reports its own results to Medicare. Readmitted within 30 days: 20% here, against 19% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Doctors at Flagstaff Medical Center
281 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 30 specialties.
Find doctors in Flagstaff
Medicare-enrolled specialists with a practice in Flagstaff, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Flagstaff Medical Center lists them here:
From the hospital's price transparency file (nahealth.com/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Flagstaff Medical Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Arizona.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 172 | $89,289 | $26,631 | +53% |
| Heart failure and shock with major complicationsDRG 291 | 86 | $59,070 | $16,641 | +45% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 79 | $52,005 | $17,394 | +48% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 69 | $72,379 | $22,483 | +52% |
| Pulmonary edema and respiratory failureDRG 189 | 59 | $50,394 | $16,282 | +41% |
| Major hip and knee joint replacement or reattachment of lower extremity without major complicationsDRG 470 | 51 | $53,349 | $25,567 | +66% |
| Infectious and parasitic diseases with operating room procedures with major complicationsDRG 853 | 45 | $221,378 | $69,571 | +58% |
| Intracranial hemorrhage or cerebral infarction with major complicationsDRG 064 | 39 | $92,606 | $26,469 | +48% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 475 | $16,848 | $2,830 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 135 | $38,247 | $13,453 |
| Level 6 Musculoskeletal ProceduresAPC 5116 | 113 | $51,479 | $19,173 |
| Level 1 Endovascular ProceduresAPC 5191 | 105 | $30,921 | $3,316 |
| Level 1 Laparoscopy and Related ServicesAPC 5361 | 104 | $20,386 | $5,935 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Arizona hospital finances.
Who owns Flagstaff Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Flagstaff Medical Center, a non-profit organization, incorporated 1936.
572 doctors and other clinicians list Flagstaff Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Flagstaff Medical Center (EIN 86-0110232)
As filed with the IRS by Flagstaff Medical Center. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Flagstaff Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Coconino are federally designated health professional shortage areas (6 designations). Highest shortage score 17.
Mental health: Parts of Coconino are federally designated health professional shortage areas (7 designations). Highest shortage score 18.
Dental: Parts of Coconino are federally designated health professional shortage areas (7 designations). Highest shortage score 18.
Nurse pay: registered nurses in Arizona earn a median $99,500 a year. Healthcare salaries in Arizona.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arizona shortage areas
Closest other hospitals
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Cite this data
Writing about Flagstaff Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.