facebook tracking West Virginia hospital patient ratings: all 37 hospitals rated by patients

West Virginia hospitals rated by patients

Every West Virginia hospital with a Medicare (CMS) patient star rating, based on the HCAHPS survey of recent inpatients. West Virginia ranks #11 of 50 states on patient ratings.

Survey period: October 2024 to September 202537 rated hospitalsRanked #11 of 50
State rank #11 of 50 In the middle of the pack · all states
Average patient rating 3.73 stars +0.46 vs U.S. U.S. is 3.27
Would definitely recommend 73% +2 pts vs U.S. U.S. is 71%
Rated 4–5 stars 57% 21 of 37 hospitals

How patients rate West Virginia hospitals

Number of rated hospitals at each patient star level. Pick a level to filter the list below.

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All 37 rated hospitals in West Virginia

Sorted from the highest patient star rating to the lowest. Hospitals need at least 100 completed surveys to get a patient rating. This is the patient survey only; see the CMS overall quality ratings for Medicare's broader score.

Showing the top 25 of 37 hospitals

“Recommend” is the share of surveyed patients who would definitely recommend the hospital; “Rated 9–10” is the share who rated it 9 or 10 out of 10. Cleanliness and quiet are CMS topic star ratings.

All West Virginia hospitals West Virginia CMS overall ratings
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How West Virginia patients answered

Share of surveyed West Virginia patients giving the best answer on each topic, compared with the U.S.

TopicBest answerWest VirginiaU.S.
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly? Always 84% 80%
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly? Always 82% 80%
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects? Always 66% 62%
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for? Yes 88% 86%
CleanlinessHow often were your room and bathroom kept clean? Always 77% 74%
Quiet at nightHow often was the area around your room quiet at night? Always 58% 60%
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital? 9 or 10 74% 72%
Would recommendWould you recommend this hospital to your friends and family? Definitely yes 73% 71%

How West Virginia compares with its neighbors

RankStatePatient starsDefinitely recommendRated 4–5 ★
#11 West Virginia 3.73 73% 57%
#19 Virginia 3.48 70% 52%
#21 Kentucky 3.43 71% 43%
#22 Ohio 3.43 71% 47%
#28 Pennsylvania 3.33 70% 41%
#45 Maryland 2.81 66% 17%

Questions about West Virginia patient ratings

Which West Virginia hospitals do patients rate highest?

11 West Virginia hospitals have the top 5-star patient rating: Boone Memorial Hospital (Madison), Jackson General Hospital (Ripley), Morgan Cty War Memorial (Berkeley Springs), Plateau Medical Center (Oak Hill), Hampshire Memorial Hospital (Romney), Beckley VA Medical Center (Beckley) and 5 more, all listed on this page.

How does West Virginia rank on patient ratings?

West Virginia ranks #11 of 50 states on the CMS patient survey. Its 37 rated hospitals average 3.73 patient stars, against a U.S. average of 3.27. 57% are rated 4 or 5 stars and 14% are rated 1 or 2 stars. 73% of surveyed patients said they would definitely recommend their hospital, compared with 71% nationally.

Which West Virginia hospital do patients most recommend?

Huntington VA Medical Center in Huntington has the highest share of patients who would definitely recommend it: 86% (based on 670 completed surveys). Next are Martinsburg VA Medical Center (82%) and Clarksburg VA Medical Center (78%).

Why isn't my hospital on this list?

Only hospitals with a CMS patient star rating are listed. CMS gives one only to hospitals with at least 100 completed surveys over the reporting period, so many small rural, critical access and specialty hospitals have none, and some hospitals are not required to take part in the survey. A missing patient rating is not a bad rating. Every hospital still has its own page in the West Virginia hospital directory.

Use this data

You're welcome to use these ratings with a link to this page.

See how all 50 states rank

Source: CMS HCAHPS patient survey (Care Compare, Patient survey - Hospital), patients discharged from October 2024 to September 2025. CMS gives a patient star rating only to hospitals with at least 100 completed surveys, and adjusts results for patient mix and survey mode. Each facility is counted once by its CMS Certification Number. Updated automatically when CMS publishes new data.

Patient ratings describe patients' experience of their stay, not clinical outcomes; see the CMS overall quality ratings and hospital safety results too. About the data. Not affiliated with CMS. For a medical emergency, call 911.