CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Plateau Medical Center
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Plateau Medical Center (opens the hospital's site)
Nearby hospitals
- 12mi Beckley Arh Hospital Beckley, WV · Emergency room · median ER visit 3 hr 21 min Call Beckley Arh Hospital Directions to Beckley Arh Hospital (Google Maps) Details for Beckley Arh Hospital
- 13mi Raleigh General Hospital Beckley, WV · Emergency room · median ER visit 3 hr 20 min Call Raleigh General Hospital Directions to Raleigh General Hospital (Google Maps) Details for Raleigh General Hospital
- 15mi Beckley VA Medical Center Beckley, WV · Emergency room Call Beckley VA Medical Center Directions to Beckley VA Medical Center (Google Maps) Details for Beckley VA Medical Center
Quick answers about Plateau Medical Center
How long is the ER wait at Plateau Medical Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 35 min in the Plateau Medical Center emergency room (the average across West Virginia hospitals is 2 hr 27 min). 3% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (304) 469-8600. In an emergency, call 911.
What is the phone number for Plateau Medical Center?
The main phone number for Plateau Medical Center is (304) 469-8600, from Medicare's hospital records.
Call (304) 469-8600What is the address of Plateau Medical Center?
Plateau Medical Center is at 430 Main St E, Oak Hill, WV 25901.
Directions (opens Google Maps)Does Plateau Medical Center have an emergency room?
Yes. Plateau Medical Center has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Plateau Medical Center spend a median of 2 hours 35 minutes there. That is 8 minutes longer than the average across West Virginia hospitals (2 hours 27 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Plateau Medical Center. For a medical emergency, call 911.
Compare ER waits across West Virginia · Other Critical Access hospitals in West Virginia · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 132 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Plateau Medical Center a 5-star patient experience rating out of 5. 77% would definitely recommend it (U.S. average 71%). 81% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Pneumonia patients | 17.3% | 15.2% |
| Hospital-wide, all conditions | 3.6% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Plateau Medical Center accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 511317). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in West Virginia that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Highmark Blue Cross Blue Shield | 18 of 22 plans | in-Network |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in West Virginia
Plans that include this hospital: Highmark Blue Cross Blue Shield my Blue Access WV PPO Bronze 0 HSA, Highmark Blue Cross Blue Shield my Blue Access WV PPO Bronze 0 HSA + Adult Dental and Vision, Highmark Blue Cross Blue Shield my Blue Access WV PPO Bronze HSA, Highmark Blue Cross Blue Shield my Blue Access WV PPO Bronze HSA + Adult Dental and Vision, Highmark Blue Cross Blue Shield my Blue Access WV PPO Choice Silver, Highmark Blue Cross Blue Shield my Blue Access WV PPO Choice Silver 0 + Adult Dental and Vision Compare plans
Adults in West Virginia qualify for Medicaid up to 133% of the poverty line. Ask the hospital which West Virginia Medicaid plans it takes.
What insurance does Plateau Medical Center accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Plateau Medical Center is in network for 1 Marketplace insurer in West Virginia: Highmark Blue Cross Blue Shield (18 of 22 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Plateau Medical Center take Medicare?
Plateau Medical Center is a Medicare-certified hospital (CMS Certification Number 511317), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Plateau Medical Center accept Highmark Blue Cross Blue Shield?
Plateau Medical Center is in network for 18 of 22 plans that Highmark Blue Cross Blue Shield sells on the West Virginia Marketplace in 2027, according to Highmark Blue Cross Blue Shield's network file loaded November 4, 2026. Not every Highmark Blue Cross Blue Shield plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Plateau Medical Center was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 16.1% | 16.2% | Not compared |
| Pneumonia | 17.6% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20% | 20% | Not compared |
| Hip or knee replacement | 5.3% | 5.8% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Plateau Medical Center's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 40 patients. | 55% | 66% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 11 patients. | 64% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 381 patients. | 155 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 27 patients. | 432 min | 287 min |
| Patients who left the ER before being seenLower is better. 12,496 patients. | 3% | 2% |
| Health care workers vaccinated against fluHigher is better. 516 patients. | 77% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 255 patients. | 18% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 77 patients. | 47% | 93% |
| Blood clot prevention givenHigher is better. 504 patients. | 99% | 91%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Plateau Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.6mi Hidden Valley Center Oak Hill, WV · 80 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5
- 2.8mi Hilltop Center Hilltop, WV · 120 beds Medicare overall 4 of 5 stars · Short-stay quality 5 of 5
- 6.7mi Fayetteville Healthcare Center Fayetteville, WV · 60 beds Medicare overall 4 of 5 stars
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 11mi DaVita Mountaineer DialysisBeckley, WV
- 11mi Bma BeckleyBeckley, WV
- 11mi Fresenius Medical Care Appalachian DialysisBeckley, WV
Home health agencies nearby See more
- 11mi Adoration Home HealthBeckley, WV · 82% would recommend
- 11mi Centerwell Home HealthBeckley, WV · 84% would recommend
- 11mi Beckley Arh Home HealthBeckley, WV · 84% would recommend
Hospice care providers nearby See more
- 11mi Hospice of Southern West Virginia, INCBeckley, WV · 94% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Plateau Medical Center
92 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 22 specialties.
Find doctors in Oak Hill
Medicare-enrolled specialists with a practice in Oak Hill, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare West Virginia hospital finances.
Who owns Plateau Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Camc Plateau Medical Center, Inc., a for-profit organization.
183 doctors and other clinicians list Plateau Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Plateau Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Fayette are federally designated health professional shortage areas (1 designation). Highest shortage score 20.
Mental health: Parts of Fayette are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Dental: Parts of Fayette are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Nurse pay: registered nurses in West Virginia earn a median $80,130 a year. Healthcare salaries in West Virginia.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. West Virginia shortage areas
Closest other hospitals
Healthcare pay in West Virginia
Registered nurses across West Virginia (all employers) earned a median of $80,130 a year (BLS, May 2025).Registered Nurse (RN) salary in West VirginiaNurse Practitioner salary in West VirginiaRespiratory Therapist salary in West VirginiaHealthcare salaries in West Virginia
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Cite this data
Writing about Plateau Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.