Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Boone Memorial Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Boone Memorial Hospital (opens the hospital's site)
Nearby hospitals
- 17mi Logan Regional Medical Center Logan, WV · Emergency room · median ER visit 2 hr 46 min Call Logan Regional Medical Center Directions to Logan Regional Medical Center (Google Maps) Details for Logan Regional Medical Center
- 21mi Highland Hospital Charleston, WV Call Highland Hospital Directions to Highland Hospital (Google Maps) Details for Highland Hospital
- 22mi Thomas Memorial Hospital South Charleston, WV · Emergency room · median ER visit 3 hr 25 min Call Thomas Memorial Hospital Directions to Thomas Memorial Hospital (Google Maps) Details for Thomas Memorial Hospital
Quick answers about Boone Memorial Hospital
How long is the ER wait at Boone Memorial Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 45 min in the Boone Memorial Hospital emergency room (the average across West Virginia hospitals is 2 hr 27 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (304) 369-1230. In an emergency, call 911.
What is the phone number for Boone Memorial Hospital?
The main phone number for Boone Memorial Hospital is (304) 369-1230, from Medicare's hospital records.
Call (304) 369-1230What is the address of Boone Memorial Hospital?
Boone Memorial Hospital is at 701 Madison Ave, Madison, WV 25130.
Directions (opens Google Maps)Does Boone Memorial Hospital have an emergency room?
Yes. Boone Memorial Hospital has an emergency department, according to Medicare data.
What is Boone Memorial Hospital's Medicare star rating?
Boone Memorial Hospital has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Boone Memorial Hospital spend a median of 1 hour 45 minutes there. That is 42 minutes shorter than the average across West Virginia hospitals (2 hours 27 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Boone Memorial Hospital. For a medical emergency, call 911.
Compare ER waits across West Virginia · How West Virginia hospitals rank on star ratings · Other Critical Access hospitals in West Virginia · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 111 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Boone Memorial Hospital a 5-star patient experience rating out of 5. 93% would definitely recommend it (U.S. average 71%). 82% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Boone Memorial Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare.
Hospital-acquired infections
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Pneumonia patients | 15.1% | 15.2% |
| COPD patients | 7.8% | 8.6% |
| Hospital-wide, all conditions | 4.0% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Boone Memorial Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 511313). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in West Virginia that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Highmark Blue Cross Blue Shield | 18 of 22 plans | in-Network |
| Peak Health Insurance | 3 of 3 plans | in-Network |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in West Virginia
Adults in West Virginia qualify for Medicaid up to 133% of the poverty line. Ask the hospital which West Virginia Medicaid plans it takes.
What insurance does Boone Memorial Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Boone Memorial Hospital is in network for 2 Marketplace insurers in West Virginia: Highmark Blue Cross Blue Shield (18 of 22 plans) and Peak Health Insurance (3 of 3 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Boone Memorial Hospital take Medicare?
Boone Memorial Hospital is a Medicare-certified hospital (CMS Certification Number 511313), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Boone Memorial Hospital accept Highmark Blue Cross Blue Shield?
Boone Memorial Hospital is in network for 18 of 22 plans that Highmark Blue Cross Blue Shield sells on the West Virginia Marketplace in 2027, according to Highmark Blue Cross Blue Shield's network file loaded November 4, 2026. Not every Highmark Blue Cross Blue Shield plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Boone Memorial Hospital accept Peak Health Insurance?
Boone Memorial Hospital is in network for 3 of 3 plans that Peak Health Insurance sells on the West Virginia Marketplace in 2027, according to Peak Health Insurance's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 21.8% | 21.3% | Not compared |
| Pneumonia | 18.4% | 17.3% | Not compared |
| COPD (chronic lung disease) | 21.5% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Boone Memorial Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 23 patients. | 17% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 409 patients. | 105 min | 162 min |
| Patients who left the ER before being seenLower is better. 17,994 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 648 patients. | 98% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 355 patients. | 27% | 15% |
| Blood clot prevention givenHigher is better. 963 patients. | 66% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Boone Memorial Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 3.2mi Hillcrest Healthcare Center Danville, WV · 90 beds Medicare overall 4 of 5 stars
- 15mi Trinity Health Care of Logan Logan, WV · 120 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5 Abuse citation (CMS)
- 16mi Logan Center Logan, WV · 66 beds Medicare overall 3 of 5 stars · Short-stay quality 3 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 17mi DaVita West Virginia DialysisLogan, WV
- 21mi Bma CharlestonCharleston, WV
- 23mi DaVita Greater Charleston DialysisSouth Charleston, WV
Home health agencies nearby See more
- 4.1mi Boone Memorial HomecareDanville, WV · 88% would recommend
- 12mi Centerwell Home HealthChapmanville, WV · 87% would recommend
- 12mi Dignity Home HealthChapmanville, WV · 86% would recommend
Hospice care providers nearby See more
- 12mi Dignity Hospice of Southern West Virginia, INCChapmanville, WV · 85% would recommend
- 24mi Hospicecare, INCCharleston, WV · 91% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Boone Memorial Hospital
119 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 25 specialties.
Find doctors in Madison
Medicare-enrolled specialists with a practice in Madison, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare West Virginia hospital finances.
Who owns Boone Memorial Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Boone Memorial Hospital Inc, a non-profit organization, incorporated 2010.
224 doctors and other clinicians list Boone Memorial Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Boone Memorial Hospital Inc (EIN 55-0477361)
As filed with the IRS by Boone Memorial Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Boone Memorial Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Boone are federally designated health professional shortage areas (1 designation). Highest shortage score 20.
Mental health: Parts of Boone are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Dental: Parts of Boone are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Nurse pay: registered nurses in West Virginia earn a median $80,130 a year. Healthcare salaries in West Virginia.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. West Virginia shortage areas
Closest other hospitals
Healthcare pay in West Virginia
Registered nurses across West Virginia (all employers) earned a median of $80,130 a year (BLS, May 2025).Registered Nurse (RN) salary in West VirginiaNurse Practitioner salary in West VirginiaRespiratory Therapist salary in West VirginiaHealthcare salaries in West Virginia
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Cite this data
Writing about Boone Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.