Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Martinsburg VA Medical Center
Martinsburg, WV 25405
County: Berkeley Directions Apple Maps Call (304) 263-0811
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Martinsburg VA Medical Center (opens the hospital's site)
Nearby hospitals
- 3.9mi Veterans Affairs Med Center Martinsburg, WV Call Veterans Affairs Med Center Directions to Veterans Affairs Med Center (Google Maps) Details for Veterans Affairs Med Center
- 5.5mi Berkeley Medical Center Martinsburg, WV · Emergency room · median ER visit 2 hr 47 min Call Berkeley Medical Center Directions to Berkeley Medical Center (Google Maps) Details for Berkeley Medical Center
- 8.8mi Jefferson Memorial Hospital Ranson, WV · Emergency room · median ER visit 2 hr 53 min Call Jefferson Memorial Hospital Directions to Jefferson Memorial Hospital (Google Maps) Details for Jefferson Memorial Hospital
Quick answers about Martinsburg VA Medical Center
What is the phone number for Martinsburg VA Medical Center?
The main phone number for Martinsburg VA Medical Center is (304) 263-0811, from Medicare's hospital records.
Call (304) 263-0811What is the address of Martinsburg VA Medical Center?
Martinsburg VA Medical Center is at 510 Butler Ave, Martinsburg, WV 25405.
Directions (opens Google Maps)Does Martinsburg VA Medical Center have an emergency room?
Yes. Martinsburg VA Medical Center has an emergency department, according to Medicare data.
What is Martinsburg VA Medical Center's Medicare star rating?
Martinsburg VA Medical Center has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
CMS has not reported an emergency department wait time for Martinsburg VA Medical Center. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Martinsburg VA Medical Center. For a medical emergency, call 911.
How West Virginia hospitals rank on star ratings · Other VA hospitals in West Virginia · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 537 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Martinsburg VA Medical Center a 4-star patient experience rating out of 5. 82% would definitely recommend it (U.S. average 71%). 81% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Martinsburg VA Medical Center
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Its rate of serious complications was same as national.
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.1% | 11.9% |
| Heart failure patients | 9.1% | 11.1% |
| Pneumonia patients | 11.3% | 15.2% |
| COPD patients | 8.1% | 8.6% |
| Hospital-wide, all conditions | 3.5% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 11 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.3 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 0.34 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.29 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.2 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.1 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.58 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 10.65 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.71 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.62 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 2.07 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.01 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 20.3% | 21.3% | Not compared |
| Pneumonia | 17.4% | 17.3% | Not compared |
| COPD (chronic lung disease) | 21.2% | 20% | Not compared |
| Hip or knee replacement | 5% | 5.8% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Martinsburg VA Medical Center's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 51 patients. | 47% | 65% |
| Patients who left the ER before being seenLower is better. 12,609 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 2,172 patients. | 80% | 78% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 58 patients. | 86% | 93% |
| Blood clot prevention givenHigher is better. 851 patients. | 83% | 90%* |
| Blood clot prevention given in intensive careHigher is better. 189 patients. | 77% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Martinsburg VA Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Dialysis centers nearby See more
- 4.3mi Bma MartinsburgMartinsburg, WV
- 4.3mi Fresenius Medical Care Eastern PanhandleMartinsburg, WV
- 6.3mi Fresenius Medical Care of Charles TownKearneysville, WV
Home health agencies nearby See more
- 4.3mi Panhandle Home Health, INC.Martinsburg, WV · 91% would recommend
- 4.3mi West Virginia Home HealthMartinsburg, WV · 67% would recommend
- 6.4mi Caring Angels Home HealthInwood, WV · 77% would recommend
Hospice care providers nearby See more
- 6.3mi Hospice of the Panhandle, INCKearneysville, WV · 91% would recommend
- 17mi Hospice of Washington County, INCHagerstown, MD · 90% would recommend
- 22mi Blue Ridge Hospice, INCWinchester, VA · 90% would recommend
Source: CMS Care Compare. Distances are approximate.
Find doctors in Martinsburg
Medicare-enrolled specialists with a practice in Martinsburg, with addresses, phone numbers and the hospitals they work with.
The area around Martinsburg VA Medical Center
HRSA shortage designations and BLS pay data
Dental: Parts of Berkeley are federally designated health professional shortage areas (1 designation). Highest shortage score 11.
Nurse pay: registered nurses in West Virginia earn a median $80,130 a year. Healthcare salaries in West Virginia.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. West Virginia shortage areas
Closest other hospitals
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Cite this data
Writing about Martinsburg VA Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.