Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Reynolds Memorial Hospital
Glen Dale, WV 26038
County: Marshall Directions Apple Maps Call (304) 845-3211
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Reynolds Memorial Hospital (opens the hospital's site)
Nearby hospitals
- 8.6mi Wheeling Hospital Wheeling, WV · Emergency room · median ER visit 3 hr 24 min Call Wheeling Hospital Directions to Wheeling Hospital (Google Maps) Details for Wheeling Hospital
- 19mi Wetzel County Hospital New Martinsville, WV · Emergency room · median ER visit 2 hr 10 min Call Wetzel County Hospital Directions to Wetzel County Hospital (Google Maps) Details for Wetzel County Hospital
- 23mi Barnesville Hospital Association Barnesville, OH · Emergency room · median ER visit 1 hr 52 min Call Barnesville Hospital Association Directions to Barnesville Hospital Association (Google Maps) Details for Barnesville Hospital Association
Quick answers about Reynolds Memorial Hospital
How long is the ER wait at Reynolds Memorial Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 44 min in the Reynolds Memorial Hospital emergency room (the average across West Virginia hospitals is 2 hr 27 min). For tonight's wait, check the hospital's website (opens the hospital's own site) or call (304) 845-3211. In an emergency, call 911.
What is the phone number for Reynolds Memorial Hospital?
The main phone number for Reynolds Memorial Hospital is (304) 845-3211, from Medicare's hospital records.
Call (304) 845-3211What is the address of Reynolds Memorial Hospital?
Reynolds Memorial Hospital is at 800 Wheeling Ave, Glen Dale, WV 26038.
Directions (opens Google Maps)Does Reynolds Memorial Hospital have an emergency room?
Yes. Reynolds Memorial Hospital has an emergency department, according to Medicare data.
What is Reynolds Memorial Hospital's Medicare star rating?
Reynolds Memorial Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Reynolds Memorial Hospital spend a median of 2 hours 44 minutes there. That is 17 minutes longer than the average across West Virginia hospitals (2 hours 27 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Reynolds Memorial Hospital. For a medical emergency, call 911.
Compare ER waits across West Virginia · How West Virginia hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 437 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Reynolds Memorial Hospital a 4-star patient experience rating out of 5. 70% would definitely recommend it (U.S. average 71%). 72% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Reynolds Memorial Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.6% | 11.9% |
| Heart failure patients | 11.9% | 11.1% |
| Pneumonia patients | 20.4% | 15.2% |
| Stroke patients | 15.5% | 11.9% |
| COPD patients | 9.0% | 8.6% |
| Hospital-wide, all conditions | 3.8% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.8 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 0.39 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.23 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.23 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.21 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.56 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 7.82 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.06 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.83 | 4.89 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.02 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Reynolds Memorial Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 510013). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in West Virginia that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Highmark Blue Cross Blue Shield | 18 of 22 plans | in-Network |
| Peak Health Insurance | 3 of 3 plans | in-Network |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in West Virginia
Adults in West Virginia qualify for Medicaid up to 133% of the poverty line. Ask the hospital which West Virginia Medicaid plans it takes.
What insurance does Reynolds Memorial Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Reynolds Memorial Hospital is in network for 2 Marketplace insurers in West Virginia: Highmark Blue Cross Blue Shield (18 of 22 plans) and Peak Health Insurance (3 of 3 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Reynolds Memorial Hospital take Medicare?
Reynolds Memorial Hospital is a Medicare-certified hospital (CMS Certification Number 510013), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Reynolds Memorial Hospital accept Highmark Blue Cross Blue Shield?
Reynolds Memorial Hospital is in network for 18 of 22 plans that Highmark Blue Cross Blue Shield sells on the West Virginia Marketplace in 2027, according to Highmark Blue Cross Blue Shield's network file loaded November 4, 2026. Not every Highmark Blue Cross Blue Shield plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Reynolds Memorial Hospital accept Peak Health Insurance?
Reynolds Memorial Hospital is in network for 3 of 3 plans that Peak Health Insurance sells on the West Virginia Marketplace in 2027, according to Peak Health Insurance's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Reynolds Memorial Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 17.3% | 16.2% | Not compared |
| Heart attack | 13.9% | 14.4% | Not compared |
| Heart failure | 22% | 21.3% | Not compared |
| Pneumonia | 19.7% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.2% | 20% | Not compared |
| Hip or knee replacement | 5.8% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 3 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 1.086 | 122 | More than expected |
| Heart failure | 1.026 | 91 | More than expected |
| COPD | 0.995 | 64 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 191 patients. | 70% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 71 patients. | 82% | 75% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 12 patients. | 58% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 372 patients. | 164 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 17 patients. | 101 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 14 patients. | 400 min | 287 min |
| Health care workers vaccinated against fluHigher is better. 1,169 patients. | 97% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 914 patients. | 15% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 67 patients. | 97% | 93% |
| Blood clot prevention givenHigher is better. 1,222 patients. | 93% | 91%* |
| Blood clot prevention given in intensive careHigher is better. 464 patients. | 93% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 43 patients. | 100% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 10 |
| Patient experiencePatient survey results | 43 |
| SafetyHospital-acquired infections | 65 |
| Efficiency and costMedicare spending per patient | 30 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Reynolds Memorial Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.5mi Continuing Healthcare of Shadyside Shadyside, OH · 88 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
- 1.6mi Moundsville Healthcare Center Moundsville, WV · 129 beds Medicare overall 2 of 5 stars · Short-stay quality 2 of 5
- 5.2mi Country Club Retirement Center IV Bellaire, OH · 62 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 10mi DaVita Wheeling DialysisWheeling, WV
- 10mi DaVita National RoadBridgeport, OH
- 14mi DaVita Belmont DialysisSaint Clairsville, OH
Home health agencies nearby See more
- 5.4mi Titus HealthcareBellaire, OH Not rated
- 10mi Carter HealthcareWheeling, WV
- 14mi Wvuhs Home CareSaint Clairsville, OH · 81% would recommend
Hospice care providers nearby See more
- 10mi Valley Hospice, IncorporatedWheeling, WV · 92% would recommend
- 14mi Amedisys HospiceSaint Clairsville, OH · 85% would recommend
- 14mi Stonerise at HomeSaint Clairsville, OH · 88% would recommend Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Reynolds Memorial Hospital
189 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 27 specialties.
Find doctors in Glen Dale
Medicare-enrolled specialists with a practice in Glen Dale, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Reynolds Memorial Hospital lists them here:
From the hospital's price transparency file (wvumedicine.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Reynolds Memorial Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for West Virginia.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 72 | $26,386 | $12,378 | −22% |
| Heart failure and shock with major complicationsDRG 291 | 42 | $17,823 | $8,396 | −20% |
| PsychosesDRG 885 | 37 | $13,092 | $8,923 | −28% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 25 | $16,446 | $7,896 | −24% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 21 | $15,917 | $5,593 | −16% |
| Pulmonary edema and respiratory failureDRG 189 | 20 | $25,530 | $8,258 | −23% |
| Chronic obstructive pulmonary disease with major complicationsDRG 190 | 20 | $19,761 | $7,145 | −19% |
| Major hip and knee joint replacement or reattachment of lower extremity without major complicationsDRG 470 | 18 | $52,859 | $12,729 | −17% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 2 Urology and Related ServicesAPC 5372 | 212 | $1,754 | $553 |
| Comprehensive Observation ServicesAPC 8011 | 108 | $11,071 | $2,187 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 58 | $54,209 | $9,800 |
| Level 3 Urology and Related ServicesAPC 5373 | 45 | $5,579 | $1,517 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 43 | $6,463 | $1,305 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare West Virginia hospital finances.
Who owns Reynolds Memorial Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Reynolds Memorial Hospital, Inc, a non-profit organization, incorporated 1901.
458 doctors and other clinicians list Reynolds Memorial Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Reynolds Memorial Hospital Inc (EIN 55-0357045)
As filed with the IRS by Reynolds Memorial Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Reynolds Memorial Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Marshall are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Mental health: Parts of Marshall are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Dental: Parts of Marshall are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Nurse pay: registered nurses in West Virginia earn a median $80,130 a year. Healthcare salaries in West Virginia.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. West Virginia shortage areas
Closest other hospitals
Healthcare pay in West Virginia
Registered nurses across West Virginia (all employers) earned a median of $80,130 a year (BLS, May 2025).Registered Nurse (RN) salary in West VirginiaNurse Practitioner salary in West VirginiaRespiratory Therapist salary in West VirginiaHealthcare salaries in West Virginia
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Cite this data
Writing about Reynolds Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.