Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Raleigh General Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Raleigh General Hospital (opens the hospital's site)
Nearby hospitals
- 1.6mi Beckley VA Medical Center Beckley, WV · Emergency room Call Beckley VA Medical Center Directions to Beckley VA Medical Center (Google Maps) Details for Beckley VA Medical Center
- 2.0mi Beckley Arh Hospital Beckley, WV · Emergency room · median ER visit 3 hr 21 min Call Beckley Arh Hospital Directions to Beckley Arh Hospital (Google Maps) Details for Beckley Arh Hospital
- 13mi Plateau Medical Center Oak Hill, WV · Emergency room · median ER visit 2 hr 35 min Call Plateau Medical Center Directions to Plateau Medical Center (Google Maps) Details for Plateau Medical Center
Quick answers about Raleigh General Hospital
How long is the ER wait at Raleigh General Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 20 min in the Raleigh General Hospital emergency room (the average across West Virginia hospitals is 2 hr 27 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (304) 256-4100. In an emergency, call 911.
What is the phone number for Raleigh General Hospital?
The main phone number for Raleigh General Hospital is (304) 256-4100, from Medicare's hospital records.
Call (304) 256-4100What is the address of Raleigh General Hospital?
Raleigh General Hospital is at 1710 Harper Rd, Beckley, WV 25801.
Directions (opens Google Maps)Does Raleigh General Hospital have an emergency room?
Yes. Raleigh General Hospital has an emergency department, according to Medicare data.
What is Raleigh General Hospital's Medicare star rating?
Raleigh General Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Raleigh General Hospital spend a median of 3 hours 20 minutes there. That is 53 minutes longer than the average across West Virginia hospitals (2 hours 27 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Raleigh General Hospital. For a medical emergency, call 911.
Compare ER waits across West Virginia · How West Virginia hospitals rank on star ratings · Other birthing-friendly hospitals in West Virginia · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 1,164 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Raleigh General Hospital a 2-star patient experience rating out of 5. 50% would definitely recommend it (U.S. average 71%). 56% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Raleigh General Hospital
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 4 hospital-acquired infections CMS could compare, Raleigh General Hospital was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.6% | 11.9% |
| Heart failure patients | 12.0% | 11.1% |
| Pneumonia patients | 15.2% | 15.2% |
| Stroke patients | 12.6% | 11.9% |
| COPD patients | 7.7% | 8.6% |
| Hospital-wide, all conditions | 4.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.4 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.21 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.25 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.12 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.51 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 12.98 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.75 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.27 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.61 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.91 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Raleigh General Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 510070). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in West Virginia that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Highmark Blue Cross Blue Shield | 18 of 22 plans | in-Network |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in West Virginia
Plans that include this hospital: Highmark Blue Cross Blue Shield my Blue Access WV PPO Bronze 0 HSA, Highmark Blue Cross Blue Shield my Blue Access WV PPO Bronze 0 HSA + Adult Dental and Vision, Highmark Blue Cross Blue Shield my Blue Access WV PPO Bronze HSA, Highmark Blue Cross Blue Shield my Blue Access WV PPO Bronze HSA + Adult Dental and Vision, Highmark Blue Cross Blue Shield my Blue Access WV PPO Choice Silver, Highmark Blue Cross Blue Shield my Blue Access WV PPO Choice Silver 0 + Adult Dental and Vision Compare plans
Adults in West Virginia qualify for Medicaid up to 133% of the poverty line. Ask the hospital which West Virginia Medicaid plans it takes.
What insurance does Raleigh General Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Raleigh General Hospital is in network for 1 Marketplace insurer in West Virginia: Highmark Blue Cross Blue Shield (18 of 22 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Raleigh General Hospital take Medicare?
Raleigh General Hospital is a Medicare-certified hospital (CMS Certification Number 510070), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Raleigh General Hospital accept Highmark Blue Cross Blue Shield?
Raleigh General Hospital is in network for 18 of 22 plans that Highmark Blue Cross Blue Shield sells on the West Virginia Marketplace in 2027, according to Highmark Blue Cross Blue Shield's network file loaded November 4, 2026. Not every Highmark Blue Cross Blue Shield plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Raleigh General Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 17.6% | 16.2% | Not compared |
| Heart attack | 14.8% | 14.4% | Not compared |
| Heart failure | 23.6% | 21.3% | Not compared |
| Pneumonia | 17.6% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.9% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 3 of 4 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart failure | 1.107 | 204 | More than expected |
| Pneumonia | 1.106 | 343 | More than expected |
| Heart attack | 1.057 | 196 | More than expected |
| COPD | 0.933 | 113 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Raleigh General Hospital's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 185 patients. | 41% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 39 patients. | 74% | 75% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 407 patients. | 200 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 31 patients. | 352 min | 287 min |
| Patients who left the ER before being seenLower is better. 32,437 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,490 patients. | 92% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 2,755 patients. | 14% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 106 patients. | 100% | 93% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 35 |
| Patient experiencePatient survey results | 33 |
| SafetyHospital-acquired infections | 42 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Raleigh General Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.5mi Beckley Healthcare Center Beckley, WV · 191 beds Medicare overall 2 of 5 stars · Short-stay quality 5 of 5
- 1.9mi Majestic Care of Beckley Beckley, WV · 199 beds Medicare overall 4 of 5 stars
- 2.0mi Pine Lodge Beckley, WV · 120 beds Medicare overall 2 of 5 stars · Short-stay quality 2 of 5 Abuse citation (CMS)
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 5.3mi DaVita Mountaineer DialysisBeckley, WV
- 5.3mi Bma BeckleyBeckley, WV
- 5.3mi Fresenius Medical Care Appalachian DialysisBeckley, WV
Home health agencies nearby See more
- 5.3mi Adoration Home HealthBeckley, WV · 82% would recommend
- 5.3mi Centerwell Home HealthBeckley, WV · 84% would recommend
- 5.3mi Beckley Arh Home HealthBeckley, WV · 84% would recommend
Hospice care providers nearby See more
- 5.3mi Hospice of Southern West Virginia, INCBeckley, WV · 94% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Raleigh General Hospital
167 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 25 specialties.
Find doctors in Beckley
Medicare-enrolled specialists with a practice in Beckley, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Raleigh General Hospital lists them here:
From the hospital's price transparency file (www.raleighgeneral.com/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Raleigh General Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for West Virginia.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 245 | $54,720 | $13,188 | −17% |
| Heart failure and shock with major complicationsDRG 291 | 99 | $29,889 | $8,859 | −16% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 69 | $52,303 | $10,987 | −14% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 68 | $37,232 | $8,635 | −17% |
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 62 | $41,318 | $10,795 | −14% |
| Kidney and urinary tract infections with major complicationsDRG 689 | 52 | $32,787 | $7,723 | −15% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 49 | $24,798 | $5,321 | −20% |
| Chronic obstructive pulmonary disease with major complicationsDRG 190 | 46 | $28,062 | $7,254 | −17% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 117 | $15,887 | $2,227 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 80 | $7,235 | $1,335 |
| Level 3 Urology and Related ServicesAPC 5373 | 79 | $14,842 | $1,711 |
| Level 2 Upper GI ProceduresAPC 5302 | 74 | $16,898 | $1,613 |
| Level 5 Urology and Related ServicesAPC 5375 | 71 | $38,603 | $4,337 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending May 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare West Virginia hospital finances.
Who owns Raleigh General Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Raleigh General Hospital LLC, a for-profit organization, incorporated 2005.
328 doctors and other clinicians list Raleigh General Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Raleigh General Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Raleigh are federally designated health professional shortage areas (1 designation). Highest shortage score 14.
Mental health: Parts of Raleigh are federally designated health professional shortage areas (1 designation). Highest shortage score 19.
Dental: Parts of Raleigh are federally designated health professional shortage areas (1 designation). Highest shortage score 19.
Nurse pay: registered nurses in West Virginia earn a median $80,130 a year. Healthcare salaries in West Virginia.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. West Virginia shortage areas
Closest other hospitals
Healthcare pay in West Virginia
Registered nurses across West Virginia (all employers) earned a median of $80,130 a year (BLS, May 2025).Registered Nurse (RN) salary in West VirginiaNurse Practitioner salary in West VirginiaRespiratory Therapist salary in West VirginiaHealthcare salaries in West Virginia
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Cite this data
Writing about Raleigh General Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.