facebook tracking Tennessee hospital patient ratings: all 77 hospitals rated by patients

Tennessee hospitals rated by patients

Every Tennessee hospital with a Medicare (CMS) patient star rating, based on the HCAHPS survey of recent inpatients. Tennessee ranks #31 of 50 states on patient ratings.

Survey period: October 2024 to September 202577 rated hospitalsRanked #31 of 50
State rank #31 of 50 In the middle of the pack · all states
Average patient rating 3.25 stars −0.03 vs U.S. U.S. is 3.27
Would definitely recommend 70% −1 pts vs U.S. U.S. is 71%
Rated 4–5 stars 36% 28 of 77 hospitals

How patients rate Tennessee hospitals

Number of rated hospitals at each patient star level. Pick a level to filter the list below.

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All 77 rated hospitals in Tennessee

Sorted from the highest patient star rating to the lowest. Hospitals need at least 100 completed surveys to get a patient rating. This is the patient survey only; see the CMS overall quality ratings for Medicare's broader score.

Showing the top 25 of 77 hospitals

“Recommend” is the share of surveyed patients who would definitely recommend the hospital; “Rated 9–10” is the share who rated it 9 or 10 out of 10. Cleanliness and quiet are CMS topic star ratings.

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How Tennessee patients answered

Share of surveyed Tennessee patients giving the best answer on each topic, compared with the U.S.

TopicBest answerTennesseeU.S.
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly? Always 80% 80%
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly? Always 81% 80%
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects? Always 62% 62%
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for? Yes 86% 86%
CleanlinessHow often were your room and bathroom kept clean? Always 72% 74%
Quiet at nightHow often was the area around your room quiet at night? Always 63% 60%
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital? 9 or 10 71% 72%
Would recommendWould you recommend this hospital to your friends and family? Definitely yes 70% 71%

How Tennessee compares with its neighbors

RankStatePatient starsDefinitely recommendRated 4–5 ★
#19 Virginia 3.48 70% 52%
#21 Kentucky 3.43 71% 43%
#25 North Carolina 3.39 70% 48%
#27 Mississippi 3.34 72% 47%
#29 Missouri 3.31 71% 41%
#31 Tennessee 3.25 70% 36%
#32 Alabama 3.24 71% 33%
#34 Arkansas 3.22 71% 30%
#36 Georgia 3.15 71% 29%

Questions about Tennessee patient ratings

Which Tennessee hospitals do patients rate highest?

4 Tennessee hospitals have the top 5-star patient rating: Mountain Home VA Medical Center (Mountain Home), Unity Medical Center (Manchester), Milan General Hospital (Milan), Macon County General Hospital (Lafayette).

How does Tennessee rank on patient ratings?

Tennessee ranks #31 of 50 states on the CMS patient survey. Its 77 rated hospitals average 3.25 patient stars, against a U.S. average of 3.27. 36% are rated 4 or 5 stars and 14% are rated 1 or 2 stars. 70% of surveyed patients said they would definitely recommend their hospital, compared with 71% nationally.

Which Tennessee hospital do patients most recommend?

Mountain Home VA Medical Center in Mountain Home has the highest share of patients who would definitely recommend it: 91% (based on 500 completed surveys). Next are Williamson Medical Center (82%) and Franklin Woods Community Hospital (81%).

Why isn't my hospital on this list?

Only hospitals with a CMS patient star rating are listed. CMS gives one only to hospitals with at least 100 completed surveys over the reporting period, so many small rural, critical access and specialty hospitals have none, and some hospitals are not required to take part in the survey. A missing patient rating is not a bad rating. Every hospital still has its own page in the Tennessee hospital directory.

Use this data

You're welcome to use these ratings with a link to this page.

Source: CMS HCAHPS patient survey (Care Compare, Patient survey - Hospital), patients discharged from October 2024 to September 2025. CMS gives a patient star rating only to hospitals with at least 100 completed surveys, and adjusts results for patient mix and survey mode. Each facility is counted once by its CMS Certification Number. Updated automatically when CMS publishes new data.

Patient ratings describe patients' experience of their stay, not clinical outcomes; see the CMS overall quality ratings and hospital safety results too. About the data. Not affiliated with CMS. For a medical emergency, call 911.