Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Wellmont Holston Valley Medical Center
Kingsport, TN 37660
County: Sullivan Directions Apple Maps Call (423) 224-4000
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Wellmont Holston Valley Medical Center (opens the hospital's site)
Nearby hospitals
- 0.2mi Healthsouth Rehab Hospital Kingsport, TN Call Healthsouth Rehab Hospital Directions to Healthsouth Rehab Hospital (Google Maps) Details for Healthsouth Rehab Hospital
- 2.2mi Indian Path Medical Center Kingsport, TN · Emergency room · median ER visit 2 hr 16 min Call Indian Path Medical Center Directions to Indian Path Medical Center (Google Maps) Details for Indian Path Medical Center
- 2.4mi Creekside Behavioral Health Kingsport, TN Call Creekside Behavioral Health Directions to Creekside Behavioral Health (Google Maps) Details for Creekside Behavioral Health
Quick answers about Wellmont Holston Valley Medical Center
How long is the ER wait at Wellmont Holston Valley Medical Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 24 min in the Wellmont Holston Valley Medical Center emergency room (the average across Tennessee hospitals is 2 hr 43 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (423) 224-4000. In an emergency, call 911.
What is the phone number for Wellmont Holston Valley Medical Center?
The main phone number for Wellmont Holston Valley Medical Center is (423) 224-4000, from Medicare's hospital records.
Call (423) 224-4000What is the address of Wellmont Holston Valley Medical Center?
Wellmont Holston Valley Medical Center is at 130 W Ravine Rd, Kingsport, TN 37660.
Directions (opens Google Maps)Does Wellmont Holston Valley Medical Center have an emergency room?
Yes. Wellmont Holston Valley Medical Center has an emergency department, according to Medicare data.
What is Wellmont Holston Valley Medical Center's Medicare star rating?
Wellmont Holston Valley Medical Center has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Wellmont Holston Valley Medical Center spend a median of 3 hours 24 minutes there. That is 41 minutes longer than the average across Tennessee hospitals (2 hours 43 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Wellmont Holston Valley Medical Center. For a medical emergency, call 911.
Compare ER waits across Tennessee · How Tennessee hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 1,342 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Wellmont Holston Valley Medical Center a 3-star patient experience rating out of 5. 58% would definitely recommend it (U.S. average 71%). 61% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Wellmont Holston Valley Medical Center
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Wellmont Holston Valley Medical Center was better than the national benchmark on 2 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.4% | 11.9% |
| Heart failure patients | 11.9% | 11.1% |
| Pneumonia patients | 17.7% | 15.2% |
| Stroke patients | 12.2% | 11.9% |
| COPD patients | 9.7% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.8% | 2.4% |
| Hospital-wide, all conditions | 4.4% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 5 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 168.42 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.16 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.29 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.25 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 1.64 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 2.57 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 12.26 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 4.62 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.73 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.64 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.12 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Wellmont Holston Valley Medical Center accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 440017). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Tennessee that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| BlueCross BlueShield of Tennessee | 112 of 112 plans | BLUE-NETWORK-E, BLUE-NETWORK-S | Blue-Network-E |
| Ambetter | 19 of 19 plans | – | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Tennessee
Plans that include this hospital: BlueCross B16S HSA, BlueCross G08S $30 PCP Copay, BlueCross G09S, BlueCross S26S $40 PCP Copay, Ambetter Apex Gold, Ambetter Apex Gold + Vision + Adult Dental Compare plans
What insurance does Wellmont Holston Valley Medical Center accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Wellmont Holston Valley Medical Center is in network for 2 Marketplace insurers in Tennessee: BlueCross BlueShield of Tennessee (112 of 112 plans) and Ambetter (19 of 19 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Wellmont Holston Valley Medical Center take Medicare?
Wellmont Holston Valley Medical Center is a Medicare-certified hospital (CMS Certification Number 440017), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Wellmont Holston Valley Medical Center accept BlueCross BlueShield of Tennessee?
Wellmont Holston Valley Medical Center is in network for 112 of 112 plans that BlueCross BlueShield of Tennessee sells on the Tennessee Marketplace in 2027, according to BlueCross BlueShield of Tennessee's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Wellmont Holston Valley Medical Center accept Ambetter?
Wellmont Holston Valley Medical Center is in network for 19 of 19 plans that Ambetter sells on the Tennessee Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Wellmont Holston Valley Medical Center was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14.8% | 14.4% | Not compared |
| Heart failure | 22.3% | 21.3% | Not compared |
| Pneumonia | 19.4% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.5% | 20% | Not compared |
| Heart bypass surgery (CABG) | 10.9% | 11% | Not compared |
| Hip or knee replacement | 5.5% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 6 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.055 | – | More than expected |
| Heart attack | 0.982 | 228 | Fewer than expected |
| COPD | 0.979 | 89 | Fewer than expected |
| Heart failure | 0.967 | 325 | Fewer than expected |
| Pneumonia | 0.961 | 430 | Fewer than expected |
| Heart bypass surgery | 0.883 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Wellmont Holston Valley Medical Center's emergency department is classed by CMS as high volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 106 patients. | 52% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 34 patients. | 59% | 73% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 27 patients. | 85% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 346 patients. | 204 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 21 patients. | 308 min | 257 min |
| Patients who left the ER before being seenLower is better. 40,821 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 3,133 patients. | 96% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 4,251 patients. | 17% | 15% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 15 |
| Patient experiencePatient survey results | 22 |
| SafetyHospital-acquired infections | 8.3 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Wellmont Holston Valley Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.7mi Orchardview Post-Acute and Rehabilitation Center Kingsport, TN · 180 beds Medicare overall 2 of 5 stars · Short-stay quality 3 of 5
- 2.3mi NHC Healthcare, Kingsport Kingsport, TN · 90 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 2.6mi Wexford House Kingsport, TN · 174 beds Medicare overall 1 of 5 stars · Short-stay quality 2 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 2.1mi DCI KingsportKingsport, TN
- 2.1mi FMC West KingsportKingsport, TN
- 2.1mi FMC KingsportKingsport, TN
Home health agencies nearby See more
- 2.1mi Centerwell Home HealthKingsport, TN · 76% would recommend
- 4.0mi Adoration Home HealthKingsport, TN · 85% would recommend
- 4.0mi Beacon Home HealthKingsport, TN · 82% would recommend
Hospice care providers nearby See more
- 20mi Caris HealthcareJohnson City, TN · 85% would recommend
- 22mi Elite HospiceBristol, VA · 96% would recommend Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Wellmont Holston Valley Medical Center
491 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 30 specialties.
Find doctors in Kingsport
Medicare-enrolled specialists with a practice in Kingsport, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Wellmont Holston Valley Medical Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Tennessee.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 262 | $67,731 | $14,915 | same |
| Heart failure and shock with major complicationsDRG 291 | 114 | $48,972 | $10,539 | +2% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 85 | $45,080 | $10,147 | −1% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 55 | $57,737 | $12,744 | −1% |
| Gastrointestinal hemorrhage with complicationsDRG 378 | 52 | $33,171 | $8,117 | same |
| Renal failure with major complicationsDRG 682 | 49 | $49,439 | $11,817 | +2% |
| Other kidney and urinary tract diagnoses with major complicationsDRG 698 | 49 | $49,885 | $12,797 | −6% |
| Hip and femur procedures except major joint with complicationsDRG 481 | 47 | $86,895 | $14,971 | −6% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 159 | $9,217 | $1,364 |
| Level 1 Endovascular ProceduresAPC 5191 | 156 | $22,921 | $2,765 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 136 | $89,460 | $11,156 |
| Comprehensive Observation ServicesAPC 8011 | 109 | $16,061 | $2,285 |
| Level 3 Vascular ProceduresAPC 5183 | 82 | $14,398 | $2,639 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Tennessee hospital finances.
Who owns Wellmont Holston Valley Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Wellmont Health System, a non-profit organization, incorporated 1996.
987 doctors and other clinicians list Wellmont Holston Valley Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Wellmont Health System (EIN 62-1636465)
As filed with the IRS by Wellmont Health System, which also files for 2 other hospitals listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Wellmont Holston Valley Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Sullivan are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Mental health: Parts of Sullivan are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Dental: Parts of Sullivan are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Tennessee earn a median $81,500 a year. Healthcare salaries in Tennessee.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Tennessee shortage areas
Closest other hospitals
Healthcare pay in Tennessee
Registered nurses across Tennessee (all employers) earned a median of $81,500 a year (BLS, May 2025).Registered Nurse (RN) salary in TennesseeNurse Practitioner salary in TennesseeRespiratory Therapist salary in TennesseeHealthcare salaries in Tennessee
Add this rating badge to your website
The badge updates automatically when CMS publishes new ratings. The compact and footer-strip sizes fit site footers and sidebars. All badge sizes and help.
Cite this data
Writing about Wellmont Holston Valley Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.