Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Volunteer Community Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Volunteer Community Hospital (opens the hospital's site)
Nearby hospitals
- 0.2mi Unity Psychiatric Care-Martin Martin, TN Call Unity Psychiatric Care-Martin Directions to Unity Psychiatric Care-Martin (Google Maps) Details for Unity Psychiatric Care-Martin
- 11mi Baptist Memorial Hospital Union City Union City, TN · Emergency room · median ER visit 2 hr 19 min Call Baptist Memorial Hospital Union City Directions to Baptist Memorial Hospital Union City (Google Maps) Details for Baptist Memorial Hospital Union City
- 30mi Milan General Hospital Milan, TN · Emergency room · median ER visit 2 hr 40 min Call Milan General Hospital Directions to Milan General Hospital (Google Maps) Details for Milan General Hospital
Quick answers about Volunteer Community Hospital
How long is the ER wait at Volunteer Community Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 43 min in the Volunteer Community Hospital emergency room (the average across Tennessee hospitals is 2 hr 43 min). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (731) 587-4261. In an emergency, call 911.
What is the phone number for Volunteer Community Hospital?
The main phone number for Volunteer Community Hospital is (731) 587-4261, from Medicare's hospital records.
Call (731) 587-4261What is the address of Volunteer Community Hospital?
Volunteer Community Hospital is at 161 Mt Pelia Rd, Martin, TN 38237.
Directions (opens Google Maps)Does Volunteer Community Hospital have an emergency room?
Yes. Volunteer Community Hospital has an emergency department, according to Medicare data.
What is Volunteer Community Hospital's Medicare star rating?
Volunteer Community Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Volunteer Community Hospital spend a median of 2 hours 43 minutes there. That is about the same as the average across Tennessee hospitals (2 hours 43 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Volunteer Community Hospital. For a medical emergency, call 911.
Compare ER waits across Tennessee · How Tennessee hospitals rank on star ratings · Other birthing-friendly hospitals in Tennessee · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 140 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Volunteer Community Hospital a 4-star patient experience rating out of 5. 67% would definitely recommend it (U.S. average 71%). 77% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Its rate of serious complications was same as national.
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 11.3% | 11.1% |
| Pneumonia patients | 23.7% | 15.2% |
| COPD patients | 10.0% | 8.6% |
| Hospital-wide, all conditions | 4.4% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 3 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.57 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.27 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Volunteer Community Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 440061). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Tennessee that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| BlueCross BlueShield of Tennessee | 112 of 112 plans | BLUE-NETWORK-E, BLUE-NETWORK-S | Blue-Network-E |
| Oscar | 43 of 43 plans | – | Preferred |
| Ambetter | 19 of 19 plans | – | Preferred |
| UnitedHealthcare | 15 of 18 plans | – | Non-Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Tennessee
What insurance does Volunteer Community Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Volunteer Community Hospital is in network for 4 Marketplace insurers in Tennessee: BlueCross BlueShield of Tennessee (112 of 112 plans), Oscar (43 of 43 plans), Ambetter (19 of 19 plans) and 1 other insurer. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Volunteer Community Hospital take Medicare?
Volunteer Community Hospital is a Medicare-certified hospital (CMS Certification Number 440061), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Volunteer Community Hospital accept BlueCross BlueShield of Tennessee?
Volunteer Community Hospital is in network for 112 of 112 plans that BlueCross BlueShield of Tennessee sells on the Tennessee Marketplace in 2027, according to BlueCross BlueShield of Tennessee's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Volunteer Community Hospital accept Oscar?
Volunteer Community Hospital is in network for 43 of 43 plans that Oscar sells on the Tennessee Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Volunteer Community Hospital accept Ambetter?
Volunteer Community Hospital is in network for 19 of 19 plans that Ambetter sells on the Tennessee Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Volunteer Community Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 20.9% | 21.3% | Not compared |
| Pneumonia | 17.9% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.4% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 3 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| COPD | 1.010 | – | More than expected |
| Pneumonia | 0.971 | – | Fewer than expected |
| Heart failure | 0.969 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Volunteer Community Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 81 patients. | 58% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 19 patients. | 89% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 427 patients. | 163 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 19 patients. | 210 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 16 patients. | 345 min | 287 min |
| Patients who left the ER before being seenLower is better. 11,721 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 260 patients. | 79% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 348 patients. | 22% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 85 patients. | 93% | 93% |
| Blood clot prevention given in intensive careHigher is better. 138 patients. | 83% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 0 |
| Patient experiencePatient survey results | – |
| SafetyHospital-acquired infections | 10 |
| Efficiency and costMedicare spending per patient | 10 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Volunteer Community Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- <0.1mi Diversicare of Martin Martin, TN · 150 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 0.3mi Vanayer Senior Living and Rehabilitation Martin, TN · 91 beds Medicare overall 3 of 5 stars · Short-stay quality 4 of 5
- 9.6mi Weakley Rehabilitation and Nursing Center Dresden, TN · 139 beds Medicare overall 2 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 2.7mi Rcg MartinMartin, TN
- 15mi Rcg Union CityUnion City, TN
Home health agencies nearby See more
- 2.7mi Adoration Home Health MartinMartin, TN · 91% would recommend
- 15mi Lifeline Home Health Care of FultonFulton, KY · 98% would recommend
- 15mi Extendicare Home Health of Western TnUnion City, TN · 88% would recommend
Hospice care providers nearby See more
- 15mi Baptist Hospice Union CityUnion City, TN · 91% would recommend
- 24mi Beacon HospiceMc Kenzie, TN · 86% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Volunteer Community Hospital
86 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 19 specialties.
Find doctors in Martin
Medicare-enrolled specialists with a practice in Martin, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Volunteer Community Hospital lists them here:
From the hospital's price transparency file (www.wth.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Volunteer Community Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Tennessee.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 31 | $30,157 | $13,435 | −11% |
| Pulmonary edema and respiratory failureDRG 189 | 17 | $32,450 | $8,884 | −12% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 72 | $12,892 | $2,234 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Tennessee hospital finances.
Who owns Volunteer Community Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Martin Health .
192 doctors and other clinicians list Volunteer Community Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Volunteer Community Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Weakley are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Mental health: Weakley is a federally designated health professional shortage area. Highest shortage score 17.
Dental: Parts of Weakley are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Nurse pay: registered nurses in Tennessee earn a median $81,500 a year. Healthcare salaries in Tennessee.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Tennessee shortage areas
Closest other hospitals
Healthcare pay in Tennessee
Registered nurses across Tennessee (all employers) earned a median of $81,500 a year (BLS, May 2025).Registered Nurse (RN) salary in TennesseeNurse Practitioner salary in TennesseeRespiratory Therapist salary in TennesseeHealthcare salaries in Tennessee
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Cite this data
Writing about Volunteer Community Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.