Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Mountain Home VA Medical Center
Mountain Home, TN 37684
County: Washington Directions Apple Maps Call (423) 926-1171
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearby hospitals
- 0.7mi Johnson City Medical Center Johnson City, TN · Emergency room · median ER visit 3 hr 30 min Call Johnson City Medical Center Directions to Johnson City Medical Center (Google Maps) Details for Johnson City Medical Center
- 2.4mi Franklin Woods Community Hospital Johnson City, TN · Emergency room · median ER visit 2 hr 53 min Call Franklin Woods Community Hospital Directions to Franklin Woods Community Hospital (Google Maps) Details for Franklin Woods Community Hospital
- 7.3mi Sycamore Shoals Hospital Elizabethton, TN · Emergency room · median ER visit 2 hr 14 min Call Sycamore Shoals Hospital Directions to Sycamore Shoals Hospital (Google Maps) Details for Sycamore Shoals Hospital
Quick answers about Mountain Home VA Medical Center
What is the phone number for Mountain Home VA Medical Center?
The main phone number for Mountain Home VA Medical Center is (423) 926-1171, from Medicare's hospital records.
Call (423) 926-1171What is the address of Mountain Home VA Medical Center?
Mountain Home VA Medical Center is at Corner of Lamont Street and Veterans Way, Mountain Home, TN 37684.
Directions (opens Google Maps)Does Mountain Home VA Medical Center have an emergency room?
Yes. Mountain Home VA Medical Center has an emergency department, according to Medicare data.
What is Mountain Home VA Medical Center's Medicare star rating?
Mountain Home VA Medical Center has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
CMS has not reported an emergency department wait time for Mountain Home VA Medical Center. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Mountain Home VA Medical Center. For a medical emergency, call 911.
How Tennessee hospitals rank on star ratings · Other VA hospitals in Tennessee · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 523 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Mountain Home VA Medical Center a 5-star patient experience rating out of 5. 91% would definitely recommend it (U.S. average 71%). 90% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Mountain Home VA Medical Center was no different from the national benchmark on the one hospital-acquired infection CMS could compare.
Hospital-acquired infections
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.0% | 11.9% |
| Heart failure patients | 10.6% | 11.1% |
| Pneumonia patients | 10.3% | 15.2% |
| COPD patients | 5.7% | 8.6% |
| Hospital-wide, all conditions | 3.5% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 1 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.4 | 4.1 | Not compared |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.2% | 16.2% | Not compared |
| Heart attack | 15.2% | 14.4% | Not compared |
| Heart failure | 22.2% | 21.3% | Not compared |
| Pneumonia | 20.4% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20% | 20% | Not compared |
| Hip or knee replacement | 5.7% | 5.8% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Mountain Home VA Medical Center's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 130 patients. | 52% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 96 patients. | 72% | 75% |
| Patients who left the ER before being seenLower is better. 24,556 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 2,874 patients. | 76% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 1,301 patients. | 13% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 40 patients. | 98% | 93% |
| Blood clot prevention givenHigher is better. 2,482 patients. | 95% | 91%* |
| Blood clot prevention given in intensive careHigher is better. 345 patients. | 92% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Mountain Home VA Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.4mi Lakebridge, a Waters Community Johnson City, TN · 109 beds Medicare overall 3 of 5 stars · Short-stay quality 1 of 5
- 2.0mi Abundant Christian Living Community Rehabilitation Johnson City, TN · 103 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5
- 2.1mi Agape Rehabilitation & Nursing Center, a Waters Johnson City, TN · 84 beds Medicare overall 3 of 5 stars · Short-stay quality 2 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.0mi DaVita TN Smokie Mountain Dialysis PDJohnson City, TN
- 1.0mi DaVita Tennessee Valley Dialysis CenterJohnson City, TN
- 1.0mi FMC Johnson CityJohnson City, TN
Home health agencies nearby See more
- 1.0mi Ballad Health HomecareJohnson City, TN · 76% would recommend
- 1.0mi Nhc Homecare Johnson CityJohnson City, TN · 86% would recommend
- 1.0mi Maxim Healthcare ServicesJohnson City, TN Not rated
Hospice care providers nearby See more
- 1.0mi Caris HealthcareJohnson City, TN · 85% would recommend
- 15mi Amedisys Hospice, an Adventa CompanyElizabethton, TN · 89% would recommend
- 23mi Ballad Health HospiceBristol, TN · 85% would recommend
Source: CMS Care Compare. Distances are approximate.
Find doctors in Mountain Home
Medicare-enrolled specialists with a practice in Mountain Home, with addresses, phone numbers and the hospitals they work with.
The area around Mountain Home VA Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Washington are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Mental health: Parts of Washington are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Dental: Parts of Washington are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Nurse pay: registered nurses in Tennessee earn a median $81,500 a year. Healthcare salaries in Tennessee.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Tennessee shortage areas
Closest other hospitals
Healthcare pay in Tennessee
Registered nurses across Tennessee (all employers) earned a median of $81,500 a year (BLS, May 2025).Registered Nurse (RN) salary in TennesseeNurse Practitioner salary in TennesseeRespiratory Therapist salary in TennesseeHealthcare salaries in Tennessee
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Cite this data
Writing about Mountain Home VA Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.