Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Regional One Health
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Regional One Health (opens the hospital's site)
Nearby hospitals
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- 0.3mi Memphis VA Medical Center Memphis, TN · Emergency room · median ER visit 4 hr 3 min Call Memphis VA Medical Center Directions to Memphis VA Medical Center (Google Maps) Details for Memphis VA Medical Center
- 0.8mi Healthsouth Rehab Hospital Memphis, TN Call Healthsouth Rehab Hospital Directions to Healthsouth Rehab Hospital (Google Maps) Details for Healthsouth Rehab Hospital
Quick answers about Regional One Health
How long is the ER wait at Regional One Health?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 4 hr 41 min in the Regional One Health emergency room (the average across Tennessee hospitals is 2 hr 42 min). 3% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (901) 545-7100. In an emergency, call 911.
What is the phone number for Regional One Health?
The main phone number for Regional One Health is (901) 545-7100, from Medicare's hospital records.
Call (901) 545-7100What is the address of Regional One Health?
Regional One Health is at 877 Jefferson Ave, Memphis, TN 38103.
Directions (opens Google Maps)Does Regional One Health have an emergency room?
Yes. Regional One Health has an emergency department, according to Medicare data.
What is Regional One Health's Medicare star rating?
Regional One Health has an overall rating of 1 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Regional One Health spend a median of 4 hours 41 minutes there. That is 1 hour 59 minutes longer than the average across Tennessee hospitals (2 hours 42 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Regional One Health. For a medical emergency, call 911.
Compare ER waits across Tennessee · How Tennessee hospitals rank on star ratings · Other birthing-friendly hospitals in Tennessee · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 988 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Regional One Health a 2-star patient experience rating out of 5. 68% would definitely recommend it (U.S. average 71%). 61% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Regional One Health
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Regional One Health was better than the national benchmark on 1 and worse on 1. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Hospital-wide, all conditions | 4.5% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.57 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.26 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.23 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.49 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.94 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 13.67 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.19 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 7.5 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.6 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.92 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Regional One Health accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 440152). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Tennessee that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| BlueCross BlueShield of Tennessee | 112 of 112 plans | BLUE-NETWORK-E, BLUE-NETWORK-S | Blue-Network-E |
| Oscar | 43 of 43 plans | – | Preferred |
| Ambetter | 19 of 19 plans | – | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Tennessee
Plans that include this hospital: BlueCross B16S HSA, BlueCross G08S $30 PCP Copay, BlueCross G09S, BlueCross S26S $40 PCP Copay, Ambetter Apex Gold, Ambetter Apex Gold + Vision + Adult Dental Compare plans
What insurance does Regional One Health accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Regional One Health is in network for 3 Marketplace insurers in Tennessee: BlueCross BlueShield of Tennessee (112 of 112 plans), Oscar (43 of 43 plans) and Ambetter (19 of 19 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Regional One Health take Medicare?
Regional One Health is a Medicare-certified hospital (CMS Certification Number 440152), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Regional One Health accept BlueCross BlueShield of Tennessee?
Regional One Health is in network for 112 of 112 plans that BlueCross BlueShield of Tennessee sells on the Tennessee Marketplace in 2027, according to BlueCross BlueShield of Tennessee's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Regional One Health accept Oscar?
Regional One Health is in network for 43 of 43 plans that Oscar sells on the Tennessee Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Regional One Health accept Ambetter?
Regional One Health is in network for 19 of 19 plans that Ambetter sells on the Tennessee Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Regional One Health was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 16.5% | 16.2% | Not compared |
| Heart failure | 20.7% | 21.3% | Not compared |
| Pneumonia | 17% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.8% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Regional One Health's emergency department is classed by CMS as high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 396 patients. | 33% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 60 patients. | 8% | 75% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 886 patients. | 281 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 40 patients. | 418 min | 257 min |
| Patients who left the ER before being seenLower is better. 51,864 patients. | 3% | 2% |
| Health care workers vaccinated against fluHigher is better. 4,012 patients. | 100% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 4,796 patients. | 11% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 292 patients. | 97% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 55 patients. | 95% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 47 patients. | 94% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | – |
| Patient experiencePatient survey results | 19 |
| SafetyHospital-acquired infections | 33.3 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Regional One Health
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.8mi Harborview Post Acute Memphis, TN · 113 beds Medicare overall 2 of 5 stars · Short-stay quality 3 of 5
- 1.9mi Majestic Gardens at Memphis Rehab & SNC Memphis, TN · 169 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
- 1.9mi Midtown Center for Health and Rehabilitation Memphis, TN · 180 beds Medicare overall 3 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.2mi DaVita Memphis Central DialysisMemphis, TN
- 1.6mi Lebonheur Childrens Hosp DialysisMemphis, TN Not rated
- 1.7mi DaVita Renal Care of Midtown MemphisMemphis, TN
Home health agencies nearby See more
- 0.7mi St Jude Children's Research Hospital HomecareMemphis, TN Not rated
- 5.0mi Meritan, INCMemphis, TN · 80% would recommend
- 9.9mi Centerwell Home HealthBartlett, TN
Hospice care providers nearby See more
- 5.0mi Heart N Soul Hospice MemphisMemphis, TN Not rated
- 9.9mi Methodist Alliance HospiceMemphis, TN · 89% would recommend
- 9.9mi Crossroads Hospice of TennesseeMemphis, TN · 79% would recommend
Source: CMS Care Compare. Distances are approximate.
Inpatient rehabilitation unit
CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 44T152
Regional One Health runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 59% here, against 67% nationally. It is worse than national on returned home or to the community.
Results
Safety
Cost
Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.
Doctors at Regional One Health
215 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 29 specialties.
Find doctors in Memphis
Medicare-enrolled specialists with a practice in Memphis, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Regional One Health
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Tennessee.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Traumatic stupor and coma <1 hour with complicationsDRG 086 | 40 | $52,375 | $21,830 | +65% |
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 34 | $67,122 | $28,199 | +87% |
| Hip and femur procedures except major joint with complicationsDRG 481 | 28 | $103,627 | $29,523 | +84% |
| Medical back problems without major complicationsDRG 552 | 25 | $54,393 | $18,746 | +111% |
| Traumatic stupor and coma <1 hour with major complicationsDRG 085 | 21 | $97,531 | $31,013 | +42% |
| Medical back problems with major complicationsDRG 551 | 20 | $61,442 | $25,177 | +58% |
| Other multiple significant trauma with complicationsDRG 964 | 18 | $70,967 | $23,485 | +22% |
| Lower extremity and humerus procedures except hip, foot and femur with complicationsDRG 493 | 17 | $123,721 | $32,851 | +63% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 2 Urology and Related ServicesAPC 5372 | 90 | $2,281 | $570 |
| Comprehensive Observation ServicesAPC 8011 | 74 | $17,691 | $2,238 |
| Level 3 Excision/Biopsy/Incision and DrainageAPC 5073 | 69 | $7,156 | $1,124 |
| Level 3 Urology and Related ServicesAPC 5373 | 67 | $4,334 | $1,679 |
| Level 3 Neurostimulator and Related ProceduresAPC 5463 | 40 | $90,318 | $11,259 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Tennessee hospital finances.
Who owns Regional One Health
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Shelby County Health Care Corporation, a non-profit organization, incorporated 1981.
410 doctors and other clinicians list Regional One Health as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Regional One Health
HRSA shortage designations and BLS pay data
Primary care: Parts of Shelby are federally designated health professional shortage areas (6 designations). Highest shortage score 21.
Mental health: Parts of Shelby are federally designated health professional shortage areas (5 designations). Highest shortage score 19.
Dental: Parts of Shelby are federally designated health professional shortage areas (4 designations). Highest shortage score 19.
Nurse pay: registered nurses in Tennessee earn a median $81,500 a year. Healthcare salaries in Tennessee.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Tennessee shortage areas
Closest other hospitals
Healthcare pay in Tennessee
Registered nurses across Tennessee (all employers) earned a median of $81,500 a year (BLS, May 2025).Registered Nurse (RN) salary in TennesseeNurse Practitioner salary in TennesseeRespiratory Therapist salary in TennesseeHealthcare salaries in Tennessee
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Cite this data
Writing about Regional One Health? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.