CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Mother Frances Hospital Jacksonville
Jacksonville, TX 75766
County: Cherokee Directions Apple Maps Call (903) 541-4500
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Mother Frances Hospital Jacksonville (opens the hospital's site)
Nearby hospitals
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Quick answers about Mother Frances Hospital Jacksonville
How long is the ER wait at Mother Frances Hospital Jacksonville?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 39 min in the Mother Frances Hospital Jacksonville emergency room (the average across Texas hospitals is 2 hr 26 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (903) 541-4500. In an emergency, call 911.
What is the phone number for Mother Frances Hospital Jacksonville?
The main phone number for Mother Frances Hospital Jacksonville is (903) 541-4500, from Medicare's hospital records.
Call (903) 541-4500What is the address of Mother Frances Hospital Jacksonville?
Mother Frances Hospital Jacksonville is at 2026 S Jackson St, Jacksonville, TX 75766.
Directions (opens Google Maps)Does Mother Frances Hospital Jacksonville have an emergency room?
Yes. Mother Frances Hospital Jacksonville has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Mother Frances Hospital Jacksonville spend a median of 1 hour 39 minutes there. That is 47 minutes shorter than the average across Texas hospitals (2 hours 26 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Mother Frances Hospital Jacksonville. For a medical emergency, call 911.
Compare ER waits across Texas · Other Critical Access hospitals in Texas · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 128 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Mother Frances Hospital Jacksonville a 5-star patient experience rating out of 5. 91% would definitely recommend it (U.S. average 71%). 87% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Mother Frances Hospital Jacksonville
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Mother Frances Hospital Jacksonville was no different from the national benchmark on the one hospital-acquired infection CMS could compare.
Hospital-acquired infections
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Pneumonia patients | 15.3% | 15.2% |
| COPD patients | 7.3% | 8.6% |
| Hospital-wide, all conditions | 3.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Mother Frances Hospital Jacksonville accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 451319). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Texas that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross and Blue Shield of Texas | 463 of 594 plans | BLUE-ADVANTAGE-HMO | Blue-Advantage-Hmo |
| Antidote Health | 41 of 43 plans | TIERTWO | Tiertwo |
| CHRISTUS Health Plan | 18 of 18 plans | – | Preferred |
| UnitedHealthcare | 14 of 47 plans | – | Non-Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Texas
Plans that include this hospital: Blue Advantage Bronze HMO℠ - Balance HSA, Blue Advantage Bronze HMO℠ - Standard HSA, Blue Advantage Gold HMO℠ - Max, Blue Advantage Gold HMO℠ - Secure, Blue Advantage Gold HMO℠ - Standard, Blue Advantage Plus Bronze℠ - Standard HSA Compare plans
What insurance does Mother Frances Hospital Jacksonville accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Mother Frances Hospital Jacksonville is in network for 4 Marketplace insurers in Texas: Blue Cross and Blue Shield of Texas (463 of 594 plans), Antidote Health (41 of 43 plans), CHRISTUS Health Plan (18 of 18 plans) and 1 other insurer. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mother Frances Hospital Jacksonville take Medicare?
Mother Frances Hospital Jacksonville is a Medicare-certified hospital (CMS Certification Number 451319), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Mother Frances Hospital Jacksonville accept Blue Cross and Blue Shield of Texas?
Mother Frances Hospital Jacksonville is in network for 463 of 594 plans that Blue Cross and Blue Shield of Texas sells on the Texas Marketplace in 2027, according to Blue Cross and Blue Shield of Texas's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Texas plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mother Frances Hospital Jacksonville accept Antidote Health?
Mother Frances Hospital Jacksonville is in network for 41 of 43 plans that Antidote Health sells on the Texas Marketplace in 2027, according to Antidote Health's network file loaded November 4, 2026. Not every Antidote Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mother Frances Hospital Jacksonville accept CHRISTUS Health Plan?
Mother Frances Hospital Jacksonville is in network for 18 of 18 plans that CHRISTUS Health Plan sells on the Texas Marketplace in 2027, according to CHRISTUS Health Plan's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Mother Frances Hospital Jacksonville was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.6% | 16.2% | Not compared |
| Heart failure | 21.3% | 21.3% | Not compared |
| Pneumonia | 16.2% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.7% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Mother Frances Hospital Jacksonville's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 44 patients. | 80% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 12 patients. | 67% | 75% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 14 patients. | 93% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 442 patients. | 99 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 53 patients. | 303 min | 287 min |
| Patients who left the ER before being seenLower is better. 21,407 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,556 patients. | 87% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 403 patients. | 39% | 16% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Care after a stay at Mother Frances Hospital Jacksonville
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.7mi Avir at Jacksonville Jacksonville, TX · 53 beds Medicare overall 5 of 5 stars
- 2.3mi Legacy at Jacksonville Jacksonville, TX · 101 beds Medicare overall 3 of 5 stars · Short-stay quality 2 of 5
- 3.2mi Twin Oaks Health & Rehabilitation Center Jacksonville, TX · 116 beds Medicare overall 2 of 5 stars
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 0.6mi Jacksonville Dialysis CenterJacksonville, TX
- 21mi Fresenius Medical Care Tyler Home DialysisTyler, TX
- 21mi DaVita Renal Center of WatertonTyler, TX
Home health agencies nearby See more
- 0.6mi Health Concepts Home Health, INCJacksonville, TX
- 21mi Paradigm HomecareTyler, TX · 82% would recommend
- 21mi Vitalcaring GroupTyler, TX · 77% would recommend
Hospice care providers nearby See more
- 21mi Heart to Heart Hospice of Tyler LtdTyler, TX · 90% would recommend
- 21mi Choice HospiceTyler, TX · 84% would recommend
- 21mi Harbor Hospice of TexarkanaTyler, TX Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Mother Frances Hospital Jacksonville
95 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 17 specialties.
Find doctors in Jacksonville
Medicare-enrolled specialists with a practice in Jacksonville, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Mother Frances Hospital Jacksonville lists them here:
From the hospital's price transparency file (www.christushealth.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.
Who owns Mother Frances Hospital Jacksonville
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Mother Frances Hospital Jacksonville, a non-profit organization, incorporated 1984.
168 doctors and other clinicians list Mother Frances Hospital Jacksonville as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Mother Frances Hospital Jacksonville (EIN 75-1976930)
As filed with the IRS by Mother Frances Hospital Jacksonville. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Mother Frances Hospital Jacksonville
HRSA shortage designations and BLS pay data
Primary care: Parts of Cherokee are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Mental health: Cherokee is a federally designated health professional shortage area. Highest shortage score 17.
Dental: Parts of Cherokee are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas
Closest other hospitals
Healthcare pay in Texas
Registered nurses across Texas (all employers) earned a median of $95,970 a year (BLS, May 2025).Registered Nurse (RN) salary in TexasNurse Practitioner salary in TexasRespiratory Therapist salary in TexasHealthcare salaries in Texas
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Cite this data
Writing about Mother Frances Hospital Jacksonville? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.