At a glance
- In the Medicare patient survey, East Texas Medical Center Jacksonville has 4 stars and Mother Frances Hospital Jacksonville has 5 stars. 76% of East Texas Medical Center Jacksonville's surveyed patients would definitely recommend it, against 91% at Mother Frances Hospital Jacksonville.
- For ER patients treated and sent home, the median time in the ER was 1 hr 26 min at East Texas Medical Center Jacksonville and 1 hr 39 min at Mother Frances Hospital Jacksonville, so the median was about 13 min shorter at East Texas Medical Center Jacksonville.
- The two hospitals are 2.0 miles apart.
From Medicare (CMS) data. Neither hospital is "better" overall: weigh the measures that matter for your care, and in an emergency go to the nearest ER or call 911.
| 2 hospitals | East Texas Medical Center Jacksonville Jacksonville, TX ✕ Remove | Mother Frances Hospital Jacksonville Jacksonville, TX ✕ Remove |
|---|---|---|
| Overview | ||
| Location | Jacksonville, TX | Jacksonville, TX |
| Hospital type | Acute care | Critical Access |
| Ownership | Proprietary | Voluntary Non-Profit - Private |
| Emergency room | Yes | Yes |
| Beds | 86 | – |
| Ratings | ||
| Patient survey ratingHCAHPS summary star rating | 4 of 5 | 5 of 5 |
| Would definitely recommend | 76% of patients | 91% of patients |
| Nurse communicationPatient survey stars | 4 of 5 | 5 of 5 |
| Doctor communicationPatient survey stars | 5 of 5 | 5 of 5 |
| Communication about medicinesPatient survey stars | 5 of 5 | 4 of 5 |
| Discharge informationPatient survey stars | 4 of 5 | 5 of 5 |
| CleanlinessPatient survey stars | 4 of 5 | 5 of 5 |
| Overall hospital ratingPatient survey stars | 4 of 5 | 5 of 5 |
| Would recommendPatient survey stars | 4 of 5 | 5 of 5 |
| Google rating | – | 4.0 of 5 (39 reviews) |
| Emergency room | ||
| Typical ER visitMedian minutes, patients sent home | 1 hr 26 min | 1 hr 39 min |
| Left before being seen | 1% | 0% |
| ER volume | Low | Medium |
| Safety | ||
| Hospital-acquired infectionsCompared with national | – | 0 better · 0 worse of 1 compared |
| C. diff intestinal infections | – | Same as national |
| Serious complications (PSI 90) | Same as national | – |
| Death rate: Pneumonia patientsWithin 30 days, risk-adjusted | 16.1% | 15.3% |
| Death rate: COPD patientsWithin 30 days, risk-adjusted | – | 7.3% |
| Death rate: Hospital-wide, all conditionsWithin 30 days, risk-adjusted | 3.9% | 3.7% |
| Readmissions | ||
| Readmitted: All conditions (hospital-wide)Within 30 days | 16.2% | 15.6% |
| Readmitted: Heart failureWithin 30 days | 21.9% | 21.3% |
| Readmitted: PneumoniaWithin 30 days | 16.5% | 16.2% |
| Readmitted: COPD (chronic lung disease)Within 30 days | 20.9% | 19.7% |
| Extra days back in hospital after pneumonia | +56.3 | -28.4 |
| Hospital visits within 7 days of an outpatient colonoscopy | 13.1 Same as national | 14.8 Same as national |
| Hospital visits after outpatient surgery | 1.00 As expected | 0.90 As expected |
| Timely care | ||
| Sepsis: got all recommended early treatmentHigher is better | 73% | 80% |
| Septic shock: full treatment within 3 hoursHigher is better | 69% | 67% |
| Stroke: brain scan read within 45 minutes of ER arrivalHigher is better | – | 93% |
| Typical time in the ER before going homeLower is better | 86 min | 99 min |
| Typical ER time for mental health patients sent homeLower is better | 145 min | – |
| Typical ER time for patients transferred to another facilityLower is better | 354 min | 303 min |
| Patients who left the ER before being seenLower is better | 1% | 0% |
| Health care workers vaccinated against fluHigher is better | 90% | 87% |
| Discharged on two opioids, or an opioid and a benzodiazepineLower is better | 17% | 39% |
| Blood clot prevention givenHigher is better | 99% | – |
| Blood clot prevention given in intensive careHigher is better | 98% | – |
| Maternity | ||
| C-sections in low-risk first births | 12% | – |
| Severe complications during delivery | 186 per 10,000 | – |
| Severe complications, excluding transfusion-only cases | 78 per 10,000 | – |
| Maternity safety practices (CMS SM-7) | Yes | – |
| Birthing-friendly designation | Yes | – |
| Medicare programs | ||
| Hospital-acquired condition penalty1% payment cut this year | Not penalized | – |
| Value-based purchasing scoreOut of 100; median 29.5 | 67.3 | – |
| Medicare spending per patient1.00 = national median | 0.96 | – |
"Better" or "worse" means CMS found a statistically significant difference from the national rate. Figures without a verdict are shown for context; small differences may be chance. A dash means CMS has no result for that hospital, often because it treats too few patients for that measure. About the data.
How to compare hospitals
Start with the CMS overall star rating, which rolls up deaths, safety, readmissions, patient experience and timely care. Then look at the measures that matter for your situation: infection and complication results before surgery, maternity measures if you're expecting, and ER times for emergencies.
Most hospitals are "no different from national" on most measures. A single "worse" result covers one measure over a past period; ask the hospital about it rather than ruling it out. In an emergency, go to the nearest emergency room or call 911.