facebook tracking Crystal Clinic Orthopaedic Center, Akron, OH: 5-Star Rating

Crystal Clinic Orthopaedic Center, Akron, OH

444 N Main St, Akron, OH 44310Summit County

Acute care hospital 59 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Crystal Clinic Orthopaedic Center is a for-profit acute care hospital in Akron, Ohio, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, Medicare rates it 5 out of 5 stars overall, and patients give it 5 out of 5 in the Medicare patient survey. Crystal Clinic Orthopaedic Center is in network for at least one 2027 Marketplace plan from 5 insurers in Ohio, according to the insurers' network files loaded November 4, 2026.

Visiting Crystal Clinic Orthopaedic Center

Address 444 N Main St
Akron, OH 44310
County: Summit
Directions Apple Maps Call (330) 762-2262
Emergency room Yes, Crystal Clinic Orthopaedic Center has an emergency room. ER times across OH
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Crystal Clinic Orthopaedic Center (opens the hospital's site)

Quick answers about Crystal Clinic Orthopaedic Center

What is the phone number for Crystal Clinic Orthopaedic Center?

The main phone number for Crystal Clinic Orthopaedic Center is (330) 762-2262, from Medicare's hospital records.

Call (330) 762-2262
What is the address of Crystal Clinic Orthopaedic Center?

Crystal Clinic Orthopaedic Center is at 444 N Main St, Akron, OH 44310.

Directions (opens Google Maps)
Does Crystal Clinic Orthopaedic Center have an emergency room?

Yes. Crystal Clinic Orthopaedic Center has an emergency department, according to Medicare data.

What is Crystal Clinic Orthopaedic Center's Medicare star rating?

Crystal Clinic Orthopaedic Center has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

CMS rating ★★★★★ 5/5
Type Acute Care
Ownership For-profit

CMS has not reported an emergency department wait time for Crystal Clinic Orthopaedic Center. That usually means too few cases to report, or no emergency department.

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Crystal Clinic Orthopaedic Center. For a medical emergency, call 911.

How Ohio hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 609 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Crystal Clinic Orthopaedic Center a 5-star patient experience rating out of 5. 88% would definitely recommend it (U.S. average 71%). 86% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 5 out of 5
Would definitely recommend 88% U.S. 71% · OH 71%
Rated 9 or 10 of 10 86% U.S. 72% · OH 73%
Survey response rate 54% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
89% always · 2% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
86% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
70% always · 12% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
92% yes · 8% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
77% always · 8% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
72% always · 6% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
86% 9 or 10 · 5% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
88% definitely yes · 3% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Crystal Clinic Orthopaedic Center was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 1 infections vs 1.2 predicted · ratio 0.84

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.76

Death rates within 30 days

Patients treated forThis hospitalU.S.
Hospital-wide, all conditions 3.3% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 11 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 3.6 4.1 Not compared
Pressure ulcers (bed sores)per 1,000 patients 0.49 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.24 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.2 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.59 2.34 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.56 1.67 Same as national
Respiratory failure after surgeryper 1,000 patients 5.25 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 2.71 3.52 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 4 5.27 Same as national
Surgical wound splitting openper 1,000 patients 1.76 1.77 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.03 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Crystal Clinic Orthopaedic Center accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 360351). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Ohio that list this hospital

Marketplace insurers whose 2027 plan networks in Ohio list Crystal Clinic Orthopaedic Center, most plans in network first
InsurerPlans in networkNetworkNetwork tier
Oscar 94 of 94 plans – Preferred
Ambetter 19 of 19 plans – Preferred
MedMutual 18 of 18 plans – Preferred
SummaCare 14 of 14 plans SCCONNECT Scconnect
Anthem Blue Cross Blue Shield 12 of 12 plans – Participating

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Ohio

Plans that include this hospital: Anthem Bronze Pathway X HSA, Anthem Bronze Pathway X HSA Adult Dental/Vision, Anthem Bronze Pathway X HSA Standard, Anthem Gold Pathway X Standard, Anthem Heart Healthy Bronze Pathway X HSA, Anthem Heart Healthy Silver Pathway X Compare plans

Adults in Ohio qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Ohio Medicaid plans it takes.

Is Crystal Clinic Orthopaedic Center in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Crystal Clinic Orthopaedic Center accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Crystal Clinic Orthopaedic Center is in network for 5 Marketplace insurers in Ohio: Oscar (94 of 94 plans), Ambetter (19 of 19 plans), MedMutual (18 of 18 plans) and 2 other insurers. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Crystal Clinic Orthopaedic Center take Medicare?

Crystal Clinic Orthopaedic Center is a Medicare-certified hospital (CMS Certification Number 360351), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Crystal Clinic Orthopaedic Center accept Oscar?

Crystal Clinic Orthopaedic Center is in network for 94 of 94 plans that Oscar sells on the Ohio Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Crystal Clinic Orthopaedic Center accept Ambetter?

Crystal Clinic Orthopaedic Center is in network for 19 of 19 plans that Ambetter sells on the Ohio Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Crystal Clinic Orthopaedic Center accept MedMutual?

Crystal Clinic Orthopaedic Center is in network for 18 of 18 plans that MedMutual sells on the Ohio Marketplace in 2027, according to MedMutual's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Of the 1 readmission and return-visit measures CMS could compare, Crystal Clinic Orthopaedic Center was better on 1 and worse on 0 (than the national rate, or than expected for its patients).

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Hip or knee replacement 5.3% 5.8% Not compared

Return trips after a stay or procedure

Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
Better than expected 0.70 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.

ConditionRatioPatientsReadmissions
Hip or knee replacement 0.847 969 Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Mar 2025

MeasureThis hospitalU.S.
Health care workers vaccinated against fluHigher is better. 1,572 patients. 87% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 1,153 patients. 15% 15%

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
0.85
15% less than the national median per hospital stay (about $23,304 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Crystal Clinic Orthopaedic Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Crystal Clinic Orthopaedic Center

87 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 14 specialties.

See all 87 clinicians

Find doctors in Akron

Medicare-enrolled specialists with a practice in Akron, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Crystal Clinic Orthopaedic Center

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Ohio.

Hospital stays

Outpatient services

ServiceServicesAvg billedAvg allowed
Level 5 Musculoskeletal ProceduresAPC 5115 535 $51,304 $11,101
Level 2 Musculoskeletal ProceduresAPC 5112 371 $8,492 $1,361
Level 3 Musculoskeletal ProceduresAPC 5113 297 $15,910 $2,735
Level 4 Musculoskeletal ProceduresAPC 5114 258 $31,733 $6,072
Level 1 Nerve ProceduresAPC 5431 139 $9,493 $1,649

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
59
Reported to Medicare, FY2024
Employees
837
Full-time equivalent
Discharges
1,665
Inpatient stays a year
Patient revenue
$204.7 million
Net of discounts
Operating margin
-1.3%
On patient care
Bad debt
$5.1 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Ohio hospital finances.

Who owns Crystal Clinic Orthopaedic Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Crystal Clinic Orthopaedic Center, LLC, a for-profit organization, incorporated 2007.

Gbs Ccoc, LLC Owns 5% or more directly · 49.7% · since 2014 Holding company
Crystal Clinic Surgery Center, LLC Owns 5% or more directly · 36.5% · since 2009 Investment firm
Crystal Clinic, Inc. Owns 5% or more directly · 13.9% · since 2009

213 doctors and other clinicians list Crystal Clinic Orthopaedic Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Crystal Clinic Orthopaedic Center

HRSA shortage designations and BLS pay data

Primary care: Parts of Summit are federally designated health professional shortage areas (7 designations). Highest shortage score 19.

Mental health: Parts of Summit are federally designated health professional shortage areas (1 designation). Highest shortage score 14.

Dental: Parts of Summit are federally designated health professional shortage areas (1 designation). Highest shortage score 15.

Nurse pay: registered nurses in Ohio earn a median $82,510 a year. Healthcare salaries in Ohio.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Ohio shortage areas

Healthcare pay in Ohio

Registered nurses across Ohio (all employers) earned a median of $82,510 a year (BLS, May 2025).Registered Nurse (RN) salary in OhioNurse Practitioner salary in OhioRespiratory Therapist salary in OhioHealthcare salaries in Ohio

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Cite this data

Writing about Crystal Clinic Orthopaedic Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/ohio/akron/crystal-clinic-orthopaedic-center/444-n-main-st/

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