Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Summa Western Reserve Hospital
Cuyahoga Falls, OH 44223
County: Summit Directions Apple Maps Call (330) 971-7000
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Summa Western Reserve Hospital (opens the hospital's site)
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- 2.5mi Crystal Clinic Orthopaedic Center Akron, OH · Emergency room Call Crystal Clinic Orthopaedic Center Directions to Crystal Clinic Orthopaedic Center (Google Maps) Details for Crystal Clinic Orthopaedic Center
- 3.5mi Summa Health System - Akron Campus Akron, OH · Emergency room · median ER visit 3 hr 6 min Call Summa Health System - Akron Campus Directions to Summa Health System - Akron Campus (Google Maps) Details for Summa Health System - Akron Campus
- 3.7mi Children's Hospital Medical Center Akron, OH Call Children's Hospital Medical Center Directions to Children's Hospital Medical Center (Google Maps) Details for Children's Hospital Medical Center
Quick answers about Summa Western Reserve Hospital
How long is the ER wait at Summa Western Reserve Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 40 min in the Summa Western Reserve Hospital emergency room (the average across Ohio hospitals is 2 hr 42 min). 3% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (330) 971-7000. In an emergency, call 911.
What is the phone number for Summa Western Reserve Hospital?
The main phone number for Summa Western Reserve Hospital is (330) 971-7000, from Medicare's hospital records.
Call (330) 971-7000What is the address of Summa Western Reserve Hospital?
Summa Western Reserve Hospital is at 1900 23rd St, Cuyahoga Falls, OH 44223.
Directions (opens Google Maps)Does Summa Western Reserve Hospital have an emergency room?
Yes. Summa Western Reserve Hospital has an emergency department, according to Medicare data.
What is Summa Western Reserve Hospital's Medicare star rating?
Summa Western Reserve Hospital has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Summa Western Reserve Hospital spend a median of 2 hours 40 minutes there. That is about the same as the average across Ohio hospitals (2 hours 42 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Summa Western Reserve Hospital. For a medical emergency, call 911.
Compare ER waits across Ohio · How Ohio hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 332 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Summa Western Reserve Hospital a 4-star patient experience rating out of 5. 78% would definitely recommend it (U.S. average 71%). 72% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Summa Western Reserve Hospital was no different from the national benchmark on all 2 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 10.5% | 11.1% |
| Pneumonia patients | 13.3% | 15.2% |
| Stroke patients | 14.5% | 11.9% |
| COPD patients | 8.3% | 8.6% |
| Hospital-wide, all conditions | 4.2% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.42 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.26 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.27 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.46 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.63 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 12.44 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 4.03 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.79 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.73 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Summa Western Reserve Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 22% | 21.3% | Not compared |
| Pneumonia | 16.6% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.4% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 3 of 3 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| COPD | 1.039 | 60 | More than expected |
| Pneumonia | 1.028 | 68 | More than expected |
| Heart failure | 1.010 | 71 | More than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Summa Western Reserve Hospital's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 98 patients. | 68% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 37 patients. | 81% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 16,366 patients. | 160 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 409 patients. | 198 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 403 patients. | 322 min | 287 min |
| Patients who left the ER before being seenLower is better. 23,119 patients. | 3% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,605 patients. | 98% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 626 patients. | 11% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 290 patients. | 98% | 93% |
| Blood clot prevention givenHigher is better. 2,435 patients. | 92% | 90%* |
| Blood clot prevention given in intensive careHigher is better. 137 patients. | 99% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 38 patients. | 89% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 43 patients. | 95% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 0 |
| Patient experiencePatient survey results | 37 |
| SafetyHospital-acquired infections | 37.5 |
| Efficiency and costMedicare spending per patient | 10 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Summa Western Reserve Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.7mi Falls Village Skilled Nursing & Rehabilitation Cuyahoga Falls, OH · 108 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
- 1.8mi Bath Creek Estates Cuyahoga Falls, OH · 99 beds Medicare overall 4 of 5 stars · Short-stay quality 3 of 5
- 1.9mi Continuing Healthcare of Cuyahoga Falls Cuyahoga Falls, OH · 98 beds Not rated by Medicare (Special Focus Facility) Special Focus Facility
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.9mi USRC Cuyahoga FallsCuyahoga Falls, OH
- 1.9mi Fresenius Kidney Care Cuyahoga FallsCuyahoga Falls, OH
- 3.2mi DaVita Akron Renal CenterAkron, OH
Home health agencies nearby See more
- 1.7mi Summa Home Health and HospiceAkron, OH · 77% would recommend
- 1.7mi Everest Home HealthAkron, OH Not rated
- 1.7mi Friendly Home CareAkron, OH Not rated
Hospice care providers nearby See more
- 1.7mi Summa HospiceAkron, OH · 82% would recommend
- 2.8mi Gardens of Western Reserve HospiceCuyahoga Falls, OH · 90% would recommend Not rated
- 3.3mi Elara CaringAkron, OH · 83% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Summa Western Reserve Hospital
161 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 26 specialties.
Find doctors in Cuyahoga Falls
Medicare-enrolled specialists with a practice in Cuyahoga Falls, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Summa Western Reserve Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Ohio.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Kidney and urinary tract infections without major complicationsDRG 690 | 34 | $47,654 | $8,650 | +27% |
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 28 | $135,091 | $18,183 | +16% |
| Heart failure and shock with major complicationsDRG 291 | 20 | $71,120 | $13,109 | +23% |
| Cellulitis without major complicationsDRG 603 | 18 | $68,394 | $9,974 | +33% |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes without major complicationsDRG 641 | 18 | $46,572 | $8,298 | +23% |
| Renal failure with complicationsDRG 683 | 13 | $56,724 | $9,250 | +22% |
| Cardiac arrhythmia and conduction disorders with major complicationsDRG 308 | 12 | $95,826 | $12,655 | +24% |
| Gastrointestinal hemorrhage with complicationsDRG 378 | 11 | $67,994 | $9,204 | +12% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 5 Musculoskeletal ProceduresAPC 5115 | 186 | $29,322 | $3,145 |
| Level 1 Nerve ProceduresAPC 5431 | 148 | $13,945 | $1,623 |
| Level 4 Musculoskeletal ProceduresAPC 5114 | 58 | $53,988 | $6,088 |
| Comprehensive Observation ServicesAPC 8011 | 45 | $46,074 | $2,288 |
| Level 1 Laparoscopy and Related ServicesAPC 5361 | 40 | $36,524 | $4,822 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Ohio hospital finances.
Who owns Summa Western Reserve Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Western Reserve Hospital, LLC , incorporated 2008.
297 doctors and other clinicians list Summa Western Reserve Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Summa Western Reserve Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Summit are federally designated health professional shortage areas (7 designations). Highest shortage score 19.
Mental health: Parts of Summit are federally designated health professional shortage areas (1 designation). Highest shortage score 14.
Dental: Parts of Summit are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Ohio earn a median $82,510 a year. Healthcare salaries in Ohio.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Ohio shortage areas
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Cite this data
Writing about Summa Western Reserve Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.