Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Cleveland Clinic - Akron General
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Cleveland Clinic - Akron General (opens the hospital's site)
Nearby hospitals
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Quick answers about Cleveland Clinic - Akron General
How long is the ER wait at Cleveland Clinic - Akron General?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 46 min in the Cleveland Clinic - Akron General emergency room (the average across Ohio hospitals is 2 hr 41 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (330) 344-6000. In an emergency, call 911.
What is the phone number for Cleveland Clinic - Akron General?
The main phone number for Cleveland Clinic - Akron General is (330) 344-6000, from Medicare's hospital records.
Call (330) 344-6000What is the address of Cleveland Clinic - Akron General?
Cleveland Clinic - Akron General is at 1 Akron General Ave., Akron, OH 44307.
Directions (opens Google Maps)Does Cleveland Clinic - Akron General have an emergency room?
Yes. Cleveland Clinic - Akron General has an emergency department, according to Medicare data.
What is Cleveland Clinic - Akron General's Medicare star rating?
Cleveland Clinic - Akron General has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Cleveland Clinic - Akron General spend a median of 2 hours 46 minutes there. That is 5 minutes longer than the average across Ohio hospitals (2 hours 41 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Cleveland Clinic - Akron General. For a medical emergency, call 911.
Compare ER waits across Ohio · How Ohio hospitals rank on star ratings · Other birthing-friendly hospitals in Ohio · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 2,590 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Cleveland Clinic - Akron General a 3-star patient experience rating out of 5. 66% would definitely recommend it (U.S. average 71%). 63% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Cleveland Clinic - Akron General
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Cleveland Clinic - Akron General was better than the national benchmark on 2 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.1% | 11.9% |
| Heart failure patients | 9.4% | 11.1% |
| Pneumonia patients | 10.7% | 15.2% |
| Stroke patients | 9.4% | 11.9% |
| COPD patients | 7.1% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.0% | 2.4% |
| Hospital-wide, all conditions | 2.4% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.6 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 129.81 | 173.3 | Better than national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.54 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.3 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.35 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.82 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.27 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 8.32 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.61 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.76 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.72 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.07 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Cleveland Clinic - Akron General accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 360027). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Ohio that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Oscar | 46 of 94 plans | – | Preferred |
| Antidote Health | 36 of 36 plans | TIERTWO | Tiertwo |
| Ambetter | 19 of 19 plans | – | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Ohio
Plans that include this hospital: Ambetter Choice Bronze HSA, Ambetter Choice Bronze HSA + Vision + Adult Dental, Ambetter Clear Gold, Ambetter Clear Gold + Vision + Adult Dental, Ambetter Complete Gold, Ambetter Complete Gold + Vision + Adult Dental Compare plans
Adults in Ohio qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Ohio Medicaid plans it takes.
What insurance does Cleveland Clinic - Akron General accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Cleveland Clinic - Akron General is in network for 3 Marketplace insurers in Ohio: Oscar (46 of 94 plans), Antidote Health (36 of 36 plans) and Ambetter (19 of 19 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Cleveland Clinic - Akron General take Medicare?
Cleveland Clinic - Akron General is a Medicare-certified hospital (CMS Certification Number 360027), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Cleveland Clinic - Akron General accept Oscar?
Cleveland Clinic - Akron General is in network for 46 of 94 plans that Oscar sells on the Ohio Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Not every Oscar plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Cleveland Clinic - Akron General accept Antidote Health?
Cleveland Clinic - Akron General is in network for 36 of 36 plans that Antidote Health sells on the Ohio Marketplace in 2027, according to Antidote Health's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Cleveland Clinic - Akron General accept Ambetter?
Cleveland Clinic - Akron General is in network for 19 of 19 plans that Ambetter sells on the Ohio Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Cleveland Clinic - Akron General was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 12.4% | 14.4% | Not compared |
| Heart failure | 19.9% | 21.3% | Not compared |
| Pneumonia | 18.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.6% | 20% | Not compared |
| Heart bypass surgery (CABG) | 9.5% | 11% | Not compared |
| Hip or knee replacement | 5.9% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 6 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.025 | – | More than expected |
| Pneumonia | 0.998 | 630 | Fewer than expected |
| COPD | 0.971 | 170 | Fewer than expected |
| Heart failure | 0.945 | 605 | Fewer than expected |
| Heart bypass surgery | 0.941 | – | Fewer than expected |
| Heart attack | 0.863 | 238 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Cleveland Clinic - Akron General's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 146 patients. | 42% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 43 patients. | 37% | 73% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 34 patients. | 62% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 344 patients. | 166 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 13 patients. | 422 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 31 patients. | 347 min | 287 min |
| Patients who left the ER before being seenLower is better. 115,280 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 7,438 patients. | 84% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 5,492 patients. | 11% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 77 patients. | 99% | 93% |
| Blood clot prevention givenHigher is better. 9,618 patients. | 83% | 90%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 398 patients. | 99% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 342 patients. | 92% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 63.3 |
| Patient experiencePatient survey results | 16 |
| SafetyHospital-acquired infections | 36.7 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Cleveland Clinic - Akron General
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.4mi The Merriman Akron, OH · 55 beds Medicare overall 2 of 5 stars Abuse citation (CMS) SFF candidate
- 1.7mi Divine Rehabilitation and Nursing at Canal Pointe Akron, OH · 120 beds Medicare overall 2 of 5 stars
- 1.7mi Hickory Ridge Nursing & Rehabilitation Center Akron, OH · 155 beds Medicare overall 3 of 5 stars
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 0.8mi Childrens Hospital Medical Ctr - AkronAkron, OH Not rated
- 1.0mi FMC - AkronAkron, OH
- 1.3mi DaVita Akron Renal CenterAkron, OH
Home health agencies nearby See more
- 1.0mi Akron Children's HospitalAkron, OH Not rated
- 2.7mi Summa Home Health and HospiceAkron, OH · 77% would recommend
- 2.7mi Everest Home HealthAkron, OH Not rated
Hospice care providers nearby See more
- 1.1mi Homestead Hospice of OhioAkron, OH · 89% would recommend
- 2.7mi Summa HospiceAkron, OH · 82% would recommend
- 4.2mi Elara CaringAkron, OH · 83% would recommend
Source: CMS Care Compare. Distances are approximate.
Inpatient psychiatric unit
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 360027
Cleveland Clinic - Akron General runs an inpatient psychiatric unit that reports its own results to Medicare. Readmitted within 30 days: 19% here, against 19% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Doctors at Cleveland Clinic - Akron General
1,294 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 35 specialties.
Find doctors in Akron
Medicare-enrolled specialists with a practice in Akron, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Cleveland Clinic - Akron General lists them here:
From the hospital's price transparency file (my.clevelandclinic.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Cleveland Clinic - Akron General
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Ohio.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 327 | $65,632 | $15,729 | same |
| Heart failure and shock with major complicationsDRG 291 | 193 | $44,556 | $10,647 | same |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 139 | $47,804 | $10,924 | +2% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 94 | $56,946 | $14,084 | +8% |
| Other kidney and urinary tract diagnoses with major complicationsDRG 698 | 84 | $48,367 | $13,924 | +4% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 79 | $27,335 | $7,189 | +6% |
| Kidney and urinary tract infections with major complicationsDRG 689 | 65 | $34,914 | $9,594 | same |
| Infectious and parasitic diseases with operating room procedures with major complicationsDRG 853 | 63 | $126,729 | $36,179 | −12% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 2 Urology and Related ServicesAPC 5372 | 1,000 | $2,499 | $579 |
| Comprehensive Observation ServicesAPC 8011 | 700 | $16,822 | $2,301 |
| Level 3 Urology and Related ServicesAPC 5373 | 277 | $8,371 | $1,723 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 246 | $10,895 | $1,366 |
| Level 1 Endovascular ProceduresAPC 5191 | 178 | $20,104 | $2,755 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Ohio hospital finances.
Who owns Cleveland Clinic - Akron General
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Akron General Medical Center, a non-profit organization, incorporated 1928.
2,302 doctors and other clinicians list Cleveland Clinic - Akron General as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Cleveland Clinic - Akron General
HRSA shortage designations and BLS pay data
Primary care: Parts of Summit are federally designated health professional shortage areas (7 designations). Highest shortage score 19.
Mental health: Parts of Summit are federally designated health professional shortage areas (1 designation). Highest shortage score 14.
Dental: Parts of Summit are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Ohio earn a median $82,510 a year. Healthcare salaries in Ohio.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Ohio shortage areas
Closest other hospitals
Healthcare pay in Ohio
Registered nurses across Ohio (all employers) earned a median of $82,510 a year (BLS, May 2025).Registered Nurse (RN) salary in OhioNurse Practitioner salary in OhioRespiratory Therapist salary in OhioHealthcare salaries in Ohio
About Cleveland Clinic - Akron General
Read more about Cleveland Clinic - Akron General
U.S. News & World Report recognized Akron General as the best hospital in Summit County and the 11th best in Ohio. The hospital also ranked nationally for Pulmonology and achieved the highest rankings in three other specialties.
Services:
- Anesthesiology
- Bariatric Surgery
- Brain Tumor
- Breast Health Center
- Cancer
- Cardiology
- Cardiovascular
- Concussion
- Cosmetic Surgery
- Diabetes
- Digestive Diseases
- Emergency Departments
- Endocrinology
- Endoscopy
- Epilepsy
- Facial Plastic & Reconstructive Surgery
- Family Medicine
- Gastroenterology
- General Internal Medicine
- General Surgery
- Geriatrics
- Gynecology
- Heart & Vascular
- Hematology
- Hospice & Palliative Care
- Infectious Diseases
- Infertility
- Internal Medicine
- Maternal Fetal Medicine
- Medical Oncology
- Neonatology (NICU)
- Nephrology
- Neurology
- Neuromuscular Diseases
- Neurosurgery
- Nuclear Medicine
- Nutrition Services
- Obstetrics & Gynecology
- Occupational Therapy
- Orthopaedic Services
- Pathology
- Physical Therapy
- Plastic & Reconstructive Surgery
- Podiatry
- Primary Care
- Psychiatry
- Psychology
- Pulmonary
- Radiation Oncology
- Radiation Therapy
- Rehabilitation
- Respiratory
- Sleep Medicine
- Speech & Pathology
- Spine Health
- Sports Health
- Stroke
- Surgical Oncology
- Urology
- Vascular Medicine
- Vein & Vascular Care
- Women's Health
- Wound Care
Departments:
- Akron General Lab Services
- Cleveland Clinic Akron General Emergency Department
- Cleveland Clinic Akron General Emergency Room
- Fresenius Medical Care at Akron General Medical Center
Hours:
- Open 24 Hours
Background text may be out of date. Check the hospital's own site for current services.
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Cite this data
Writing about Cleveland Clinic - Akron General? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.