Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Ochsner LSU Health Monroe
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearby hospitals
- 3.4mi St Francis Medical Center Monroe, LA · Emergency room · median ER visit 3 hr 46 min Call St Francis Medical Center Directions to St Francis Medical Center (Google Maps) Details for St Francis Medical Center
- 5.2mi Glenwood Regional Medical Center West Monroe, LA · Emergency room · median ER visit 2 hr 38 min Call Glenwood Regional Medical Center Directions to Glenwood Regional Medical Center (Google Maps) Details for Glenwood Regional Medical Center
- 5.9mi Monroe Surgical Hospital Monroe, LA · Emergency room Call Monroe Surgical Hospital Directions to Monroe Surgical Hospital (Google Maps) Details for Monroe Surgical Hospital
Quick answers about Ochsner LSU Health Monroe
How long is the ER wait at Ochsner LSU Health Monroe?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 32 min in the Ochsner LSU Health Monroe emergency room (the average across Louisiana hospitals is 2 hr 15 min). 6% of ER patients left before being seen. For tonight's wait, call (318) 330-7000. In an emergency, call 911.
What is the phone number for Ochsner LSU Health Monroe?
The main phone number for Ochsner LSU Health Monroe is (318) 330-7000, from Medicare's hospital records.
Call (318) 330-7000What is the address of Ochsner LSU Health Monroe?
Ochsner LSU Health Monroe is at 4864 Jackson St, Monroe, LA 71202.
Directions (opens Google Maps)Does Ochsner LSU Health Monroe have an emergency room?
Yes. Ochsner LSU Health Monroe has an emergency department, according to Medicare data.
What is Ochsner LSU Health Monroe's Medicare star rating?
Ochsner LSU Health Monroe has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Ochsner LSU Health Monroe spend a median of 2 hours 32 minutes there. That is 17 minutes longer than the average across Louisiana hospitals (2 hours 15 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Ochsner LSU Health Monroe. For a medical emergency, call 911.
Compare ER waits across Louisiana · How Louisiana hospitals rank on star ratings · Other birthing-friendly hospitals in Louisiana · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 365 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Ochsner LSU Health Monroe a 4-star patient experience rating out of 5. 77% would definitely recommend it (U.S. average 71%). 74% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Ochsner LSU Health Monroe
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Ochsner LSU Health Monroe was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 11.3% | 11.1% |
| Stroke patients | 12.9% | 11.9% |
| Hospital-wide, all conditions | 4.0% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 6 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.48 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.27 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.29 | 2.34 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.28 | 3.52 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.04 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Ochsner LSU Health Monroe accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 190011). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Louisiana that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross and Blue Shield of Louisiana | 21 of 40 plans | NOT-APPLICABLE | Not-Applicable |
| Blue Cross and Blue Shield of Louisiana | 8 of 15 plans | NOT-APPLICABLE | Not-Applicable |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Louisiana
Plans that include this hospital: Blue Max 70/50 with, Blue Max 80/60 with, Blue Max Copay 50/50 Standardized HSA Eligible, Blue Max Copay 50/50 with, Blue Max Copay 60/40 Standardized, Blue Max Copay 75/55 Standardized Compare plans
Adults in Louisiana qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Louisiana Medicaid plans it takes.
What insurance does Ochsner LSU Health Monroe accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Ochsner LSU Health Monroe is in network for 2 Marketplace insurers in Louisiana: Blue Cross and Blue Shield of Louisiana (21 of 40 plans) and Blue Cross and Blue Shield of Louisiana (8 of 15 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Ochsner LSU Health Monroe take Medicare?
Ochsner LSU Health Monroe is a Medicare-certified hospital (CMS Certification Number 190011), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Ochsner LSU Health Monroe accept Blue Cross and Blue Shield of Louisiana?
Ochsner LSU Health Monroe is in network for 21 of 40 plans that Blue Cross and Blue Shield of Louisiana sells on the Louisiana Marketplace in 2027, according to Blue Cross and Blue Shield of Louisiana's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Louisiana plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Ochsner LSU Health Monroe accept Blue Cross and Blue Shield of Louisiana?
Ochsner LSU Health Monroe is in network for 8 of 15 plans that Blue Cross and Blue Shield of Louisiana sells on the Louisiana Marketplace in 2027, according to Blue Cross and Blue Shield of Louisiana's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Louisiana plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 3 readmission and return-visit measures CMS could compare, Ochsner LSU Health Monroe was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 21.8% | 21.3% | Not compared |
| Pneumonia | 17% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.3% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart failure | 0.961 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Ochsner LSU Health Monroe's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 103 patients. | 68% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 25 patients. | 80% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 366 patients. | 152 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 17 patients. | 457 min | 257 min |
| Patients who left the ER before being seenLower is better. 36,612 patients. | 6% | 2% |
| Health care workers vaccinated against fluHigher is better. 814 patients. | 83% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 1,045 patients. | 11% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 197 patients. | 99% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 87 patients. | 98% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 79 patients. | 100% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | – |
| Patient experiencePatient survey results | 64 |
| SafetyHospital-acquired infections | 58 |
| Efficiency and costMedicare spending per patient | 10 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Ochsner LSU Health Monroe
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 2.6mi Delta Grande Skilled Nursing and Rehabilitation Monroe, LA · 74 beds Medicare overall 4 of 5 stars · Short-stay quality 1 of 5
- 4.9mi Mary Goss Nursing Home Monroe, LA · 91 beds Medicare overall 2 of 5 stars
- 5.0mi The Oaks Monroe, LA · 125 beds Medicare overall 2 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 4.5mi Fmcna - South MonroeMonroe, LA
- 6.1mi Fmcna - Northeast Louisiana Dialysis CtrMonroe, LA
- 7.4mi Fresenius Kidney Care Ouachita HomeWest Monroe, LA
Home health agencies nearby See more
- 6.1mi Alphacare Home Health, INC.Monroe, LA · 92% would recommend
- 6.1mi Elara CaringMonroe, LA · 89% would recommend
- 6.1mi Stat Home Health NorthMonroe, LA · 75% would recommend
Hospice care providers nearby See more
- 6.1mi Elara CaringMonroe, LA · 89% would recommend
- 6.1mi Louisiana Hospice and Palliative CareMonroe, LA · 85% would recommend
- 6.1mi Heart of HospiceMonroe, LA Not rated
Source: CMS Care Compare. Distances are approximate.
Inpatient psychiatric unit
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 190011
Ochsner LSU Health Monroe runs an inpatient psychiatric unit that reports its own results to Medicare. Follow-up within 7 days: 15% here, against 37% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Doctors at Ochsner LSU Health Monroe
129 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 21 specialties.
Find doctors in Monroe
Medicare-enrolled specialists with a practice in Monroe, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Ochsner LSU Health Monroe
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Louisiana.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Heart failure and shock with major complicationsDRG 291 | 42 | $42,517 | $11,234 | +15% |
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 41 | $63,562 | $15,957 | +11% |
| Red blood cell disorders without major complicationsDRG 812 | 26 | $36,174 | $9,219 | +14% |
| Renal failure with complicationsDRG 683 | 25 | $26,465 | $8,956 | +26% |
| Pulmonary edema and respiratory failureDRG 189 | 13 | $43,999 | $10,540 | +9% |
| Hip and femur procedures except major joint with complicationsDRG 481 | 12 | $81,385 | $16,870 | +10% |
| Renal failure with major complicationsDRG 682 | 11 | $33,547 | $11,832 | +11% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 11 | $29,339 | $8,384 | +33% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 75 | $12,500 | $2,252 |
| Level 1 Intraocular ProceduresAPC 5491 | 55 | $14,304 | $1,894 |
| Level 2 Endovascular ProceduresAPC 5192 | 28 | $21,527 | $4,752 |
| Level 1 Laparoscopy and Related ServicesAPC 5361 | 19 | $32,577 | $4,797 |
| Level 3 Vascular ProceduresAPC 5183 | 16 | $20,301 | $2,650 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Louisiana hospital finances.
Who owns Ochsner LSU Health Monroe
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Brfhh Monroe LLC .
224 doctors and other clinicians list Ochsner LSU Health Monroe as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Ochsner LSU Health Monroe
HRSA shortage designations and BLS pay data
Primary care: Parts of Ouachita are federally designated health professional shortage areas (1 designation). Highest shortage score 14.
Mental health: Ouachita is a federally designated health professional shortage area. Highest shortage score 17.
Dental: Parts of Ouachita are federally designated health professional shortage areas (1 designation). Highest shortage score 20.
Nurse pay: registered nurses in Louisiana earn a median $80,230 a year. Healthcare salaries in Louisiana.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Louisiana shortage areas
Closest other hospitals
Healthcare pay in Louisiana
Registered nurses across Louisiana (all employers) earned a median of $80,230 a year (BLS, May 2025).Registered Nurse (RN) salary in LouisianaNurse Practitioner salary in LouisianaRespiratory Therapist salary in LouisianaHealthcare salaries in Louisiana
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Cite this data
Writing about Ochsner LSU Health Monroe? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.