facebook tracking Family Health West Hospital, Fruita, CO: ER Visit 48 min

Family Health West Hospital, Fruita, CO

300 W Ottley Ave, Fruita, CO 81521Mesa County

Critical access hospital 25 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Family Health West Hospital is a non-profit critical access hospital in Fruita, Colorado, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 48 min in its emergency department, 1 hr 30 min shorter than the average across Colorado hospitals (2 hr 18 min).

Median ER visit 48 min treated & sent home −90 min vs CO hospitals' avg
Medicare star ratingNot ratedReason below
Beds25Medicare cost report FY2024

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Family Health West Hospital

Address 300 W Ottley Ave
Fruita, CO 81521
County: Mesa
Directions Apple Maps Call (970) 858-9871
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 48 min (average across CO hospitals: 2 hr 18 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across CO
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Family Health West Hospital

How long is the ER wait at Family Health West Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 48 min in the Family Health West Hospital emergency room (the average across Colorado hospitals is 2 hr 18 min). For tonight's wait, call (970) 858-9871. In an emergency, call 911.

What is the phone number for Family Health West Hospital?

The main phone number for Family Health West Hospital is (970) 858-9871, from Medicare's hospital records.

Call (970) 858-9871
What is the address of Family Health West Hospital?

Family Health West Hospital is at 300 W Ottley Ave, Fruita, CO 81521.

Directions (opens Google Maps)
Does Family Health West Hospital have an emergency room?

Yes. Family Health West Hospital has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Family Health West Hospital spend a median of 48 minutes there. That is 1 hour 30 minutes shorter than the average across Colorado hospitals (2 hours 18 minutes).

Type Critical access
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Family Health West Hospital. For a medical emergency, call 911.

Compare ER waits across Colorado · Other Critical Access hospitals in Colorado · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 48 completed surveys · patients discharged Oct 2024 – Sep 2025

88% would definitely recommend it (U.S. average 71%). 75% rated it 9 or 10 out of 10.

Would definitely recommend 88% U.S. 71% · CO 75%
Rated 9 or 10 of 10 75% U.S. 72% · CO 74%
Survey response rate 32% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
82% always · 4% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
82% always · 6% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
62% always · 22% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
91% yes · 9% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
80% always · 0% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
61% always · 14% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
75% 9 or 10 · 7% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
88% definitely yes · 0% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Family Health West Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 1 infections vs 2 predicted · ratio 0.49

Death rates within 30 days

Patients treated forThis hospitalU.S.
Hospital-wide, all conditions 4.7% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Family Health West Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 061302). Medicare Advantage plans have their own networks, which this section does not cover.

Colorado runs its own exchange, Connect for Health Colorado. Check its provider directory for Family Health West Hospital.

Is Family Health West Hospital in your plan?

Colorado runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Connect for Health Colorado

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

MeasureThis hospitalU.S.*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 25 patients. 48 min 162 min
Health care workers vaccinated against fluHigher is better. 801 patients. 99% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 95 patients. 28% 15%
Blood clot prevention givenHigher is better. 275 patients. 79% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Care after a stay at Family Health West Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Family Health West Hospital

121 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 21 specialties.

See all 121 clinicians

Find doctors in Fruita

Medicare-enrolled specialists with a practice in Fruita, with addresses, phone numbers and the hospitals they work with.

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Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
25
Reported to Medicare, FY2024
Employees
385
Full-time equivalent
Discharges
158
Inpatient stays a year
Patient revenue
$79.0 million
Net of discounts
Operating margin
-4.1%
On patient care
Charity care
$204,000
0.2% of expenses
Bad debt
$2.5 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Colorado hospital finances.

Who owns Family Health West Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Lower Valley Hospital Association, a non-profit organization, incorporated 1946.

Lower Valley Hospital Association Operational or managerial control · 100% · since 1966 Non-profit

223 doctors and other clinicians list Family Health West Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Dec 2023 · Lower Valley Hospital Association (EIN 84-0447998)

Revenue
$89.5 million
Expenses
$81.9 million
Surplus
$7.5 million
8.4% of revenue
Officer pay
$1.9 million
Compensation of current officers, directors and key employees

As filed with the IRS by Lower Valley Hospital Association. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Family Health West Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Mesa are federally designated health professional shortage areas (2 designations). Highest shortage score 14.

Mental health: Mesa is a federally designated health professional shortage area. Highest shortage score 14.

Dental: Parts of Mesa are federally designated health professional shortage areas (2 designations). Highest shortage score 13.

Nurse pay: registered nurses in Colorado earn a median $100,260 a year. Healthcare salaries in Colorado.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Colorado shortage areas

Healthcare pay in Colorado

Registered nurses across Colorado (all employers) earned a median of $100,260 a year (BLS, May 2025).Registered Nurse (RN) salary in ColoradoNurse Practitioner salary in ColoradoRespiratory Therapist salary in ColoradoHealthcare salaries in Colorado

Cite this data

Writing about Family Health West Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/colorado/fruita/family-health-west-hospital/300-w-ottley-ave/

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