facebook tracking Brooke Army Medical Center (Ft Sam Houston): 3551 Roger Brooke Dr - Fort Sam Houston, TX

Brooke Army Medical Center (Ft Sam Houston), Fort Sam Houston, TX

3551 Roger Brooke Dr, Fort Sam Houston, TX 78234Bexar County

Military acute care hospital Emergency room

Independent directory · data from CMS, not from this hospital

Brooke Army Medical Center (Ft Sam Houston) is a military acute care hospital in Fort Sam Houston, Texas, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 48 min in its emergency department, 22 min longer than the average across Texas hospitals (2 hr 26 min). Patients give it 5 out of 5 stars in the Medicare patient survey. Brooke Army Medical Center (Ft Sam Houston) is in network for at least one 2027 Marketplace plan from 1 insurer in Texas, according to the insurers' network files loaded November 4, 2026.

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Brooke Army Medical Center (Ft Sam Houston)

Address 3551 Roger Brooke Dr
Fort Sam Houston, TX 78234
County: Bexar
Directions Apple Maps Call (210) 916-4141
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 48 min (average across TX hospitals: 2 hr 26 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across TX
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Brooke Army Medical Center (Ft Sam Houston)

How long is the ER wait at Brooke Army Medical Center (Ft Sam Houston)?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 48 min in the Brooke Army Medical Center (Ft Sam Houston) emergency room (the average across Texas hospitals is 2 hr 26 min). 2% of ER patients left before being seen. For tonight's wait, call (210) 916-4141. In an emergency, call 911.

What is the phone number for Brooke Army Medical Center (Ft Sam Houston)?

The main phone number for Brooke Army Medical Center (Ft Sam Houston) is (210) 916-4141, from Medicare's hospital records.

Call (210) 916-4141
What is the address of Brooke Army Medical Center (Ft Sam Houston)?

Brooke Army Medical Center (Ft Sam Houston) is at 3551 Roger Brooke Dr, Fort Sam Houston, TX 78234.

Directions (opens Google Maps)
Does Brooke Army Medical Center (Ft Sam Houston) have an emergency room?

Yes. Brooke Army Medical Center (Ft Sam Houston) has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Brooke Army Medical Center (Ft Sam Houston) spend a median of 2 hours 48 minutes there. That is 22 minutes longer than the average across Texas hospitals (2 hours 26 minutes).

Left before seen 2%
ER volume very high
Type Acute Care - Department of Defense
Ownership Military

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Brooke Army Medical Center (Ft Sam Houston). For a medical emergency, call 911.

Compare ER waits across Texas · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 3,271 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Brooke Army Medical Center (Ft Sam Houston) a 5-star patient experience rating out of 5. 88% would definitely recommend it (U.S. average 71%). 85% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 5 out of 5
Would definitely recommend 88% U.S. 71% · TX 73%
Rated 9 or 10 of 10 85% U.S. 72% · TX 74%
Survey response rate 34% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
86% always · 1% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
87% always · 2% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
71% always · 13% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
92% yes · 8% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
76% always · 6% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
62% always · 10% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
85% 9 or 10 · 2% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
88% definitely yes · 0% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 3 hospital-acquired infections CMS could compare, Brooke Army Medical Center (Ft Sam Houston) was better than the national benchmark on 2 and worse on 0.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Better than national 5 infections vs 11.3 predicted · ratio 0.44
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Better than national 3 infections vs 13.4 predicted · ratio 0.22
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 33 infections vs 33.4 predicted · ratio 0.99

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Brooke Army Medical Center (Ft Sam Houston) accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 45069F). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Texas that list this hospital

Marketplace insurers whose 2027 plan networks in Texas list Brooke Army Medical Center (Ft Sam Houston), most plans in network first
InsurerPlans in networkNetworkNetwork tier
Blue Cross and Blue Shield of Texas 588 of 594 plans BLUE-ADVANTAGE-HMO, MYBLUE-HEALTH Blue-Advantage-Hmo

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Texas

Plans that include this hospital: Blue Advantage Bronze HMO℠ - Balance HSA, Blue Advantage Bronze HMO℠ - Standard HSA, Blue Advantage Gold HMO℠ - Max, Blue Advantage Gold HMO℠ - Secure, Blue Advantage Gold HMO℠ - Standard, Blue Advantage Plus Bronze℠ - Standard HSA Compare plans

Is Brooke Army Medical Center (Ft Sam Houston) in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Brooke Army Medical Center (Ft Sam Houston) accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Brooke Army Medical Center (Ft Sam Houston) is in network for 1 Marketplace insurer in Texas: Blue Cross and Blue Shield of Texas (588 of 594 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Brooke Army Medical Center (Ft Sam Houston) take Medicare?

Brooke Army Medical Center (Ft Sam Houston) is a Medicare-certified hospital (CMS Certification Number 45069F), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Brooke Army Medical Center (Ft Sam Houston) accept Blue Cross and Blue Shield of Texas?

Brooke Army Medical Center (Ft Sam Houston) is in network for 588 of 594 plans that Blue Cross and Blue Shield of Texas sells on the Texas Marketplace in 2027, according to Blue Cross and Blue Shield of Texas's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Texas plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Brooke Army Medical Center (Ft Sam Houston)'s emergency department is classed by CMS as very high volume.

MeasureThis hospitalU.S.
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 52 patients. 48% 65%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 373 patients. 168 min 162 min
Patients who left the ER before being seenLower is better. 67,331 patients. 2% 2%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 33 patients. 97% 93%

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.

Care after a stay at Brooke Army Medical Center (Ft Sam Houston)

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Who owns Brooke Army Medical Center (Ft Sam Houston)

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Brooke Army Medical Center, a non-profit organization.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Brooke Army Medical Center (Ft Sam Houston)

HRSA shortage designations and BLS pay data

Primary care: Parts of Bexar are federally designated health professional shortage areas (8 designations). Highest shortage score 18.

Mental health: Parts of Bexar are federally designated health professional shortage areas (1 designation). Highest shortage score 17.

Dental: Parts of Bexar are federally designated health professional shortage areas (8 designations). Highest shortage score 20.

Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas

Healthcare pay in Texas

Registered nurses across Texas (all employers) earned a median of $95,970 a year (BLS, May 2025).Registered Nurse (RN) salary in TexasNurse Practitioner salary in TexasRespiratory Therapist salary in TexasHealthcare salaries in Texas

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Cite this data

Writing about Brooke Army Medical Center (Ft Sam Houston)? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/texas/fort-sam-houston/brooke-army-medical-center-ft-sam-houston/3551-roger-brooke-dr/

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