Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting WakeMed, Raleigh Campus
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for WakeMed, Raleigh Campus (opens the hospital's site)
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Quick answers about WakeMed, Raleigh Campus
How long is the ER wait at WakeMed, Raleigh Campus?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 17 min in the WakeMed, Raleigh Campus emergency room (the average across North Carolina hospitals is 3 hr 3 min). 3% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (919) 350-8000. In an emergency, call 911.
What is the phone number for WakeMed, Raleigh Campus?
The main phone number for WakeMed, Raleigh Campus is (919) 350-8000, from Medicare's hospital records.
Call (919) 350-8000What is the address of WakeMed, Raleigh Campus?
WakeMed, Raleigh Campus is at 3000 New Bern Ave, Raleigh, NC 27610.
Directions (opens Google Maps)Does WakeMed, Raleigh Campus have an emergency room?
Yes. WakeMed, Raleigh Campus has an emergency department, according to Medicare data.
What is WakeMed, Raleigh Campus' Medicare star rating?
WakeMed, Raleigh Campus has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at WakeMed, Raleigh Campus spend a median of 3 hours 17 minutes there. That is 14 minutes longer than the average across North Carolina hospitals (3 hours 3 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with WakeMed, Raleigh Campus. For a medical emergency, call 911.
Compare ER waits across North Carolina · How North Carolina hospitals rank on star ratings · Other birthing-friendly hospitals in North Carolina · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 548 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave WakeMed, Raleigh Campus a 4-star patient experience rating out of 5. 79% would definitely recommend it (U.S. average 71%). 75% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare WakeMed, Raleigh Campus
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 6 hospital-acquired infections CMS could compare, WakeMed, Raleigh Campus was better than the national benchmark on 2 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 13.7% | 11.9% |
| Heart failure patients | 11.4% | 11.1% |
| Pneumonia patients | 13.4% | 15.2% |
| Stroke patients | 10.4% | 11.9% |
| COPD patients | 10.0% | 8.6% |
| Coronary bypass (CABG) surgery patients | 1.7% | 2.4% |
| Hospital-wide, all conditions | 2.6% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 11 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.2 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 0.6 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.2 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.24 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 1.97 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.6 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 8.9 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.72 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.82 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.83 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.6 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does WakeMed, Raleigh Campus accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 340069). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in North Carolina that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Ambetter | 34 of 34 plans | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in North Carolina
Plans that include this hospital: Ambetter Clear Silver with, Ambetter Complete Gold, Ambetter Complete Gold + Vision + Adult Dental, Ambetter Complete Gold with Atrium Health, Ambetter Complete Gold with Atrium Health + Vision + Adult Dental, Ambetter Elite Bronze Compare plans
Adults in North Carolina qualify for Medicaid up to 133% of the poverty line. Ask the hospital which North Carolina Medicaid plans it takes.
What insurance does WakeMed, Raleigh Campus accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), WakeMed, Raleigh Campus is in network for 1 Marketplace insurer in North Carolina: Ambetter (34 of 34 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does WakeMed, Raleigh Campus take Medicare?
WakeMed, Raleigh Campus is a Medicare-certified hospital (CMS Certification Number 340069), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does WakeMed, Raleigh Campus accept Ambetter?
WakeMed, Raleigh Campus is in network for 34 of 34 plans that Ambetter sells on the North Carolina Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
Of the 4 readmission and return-visit measures CMS could compare, WakeMed, Raleigh Campus was better on 0 and worse on 1 (than the national rate, or than expected for its patients).
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.7% | 16.2% | Not compared |
| Heart attack | 13.9% | 14.4% | Not compared |
| Heart failure | 20.4% | 21.3% | Not compared |
| Pneumonia | 17.2% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.2% | 20% | Not compared |
| Heart bypass surgery (CABG) | 8.8% | 11% | Not compared |
| Hip or knee replacement | 6.5% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 6 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| COPD | 1.035 | 272 | More than expected |
| Heart attack | 0.971 | 363 | Fewer than expected |
| Hip or knee replacement | 0.955 | – | Fewer than expected |
| Pneumonia | 0.951 | 755 | Fewer than expected |
| Heart failure | 0.941 | 994 | Fewer than expected |
| Heart bypass surgery | 0.780 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
WakeMed, Raleigh Campus's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 203 patients. | 65% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 84 patients. | 73% | 75% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 36 patients. | 72% | 69% |
| Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 32 patients. | 25% | 53%* |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 409 patients. | 197 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 17 patients. | 304 min | 257 min |
| Patients who left the ER before being seenLower is better. 280,491 patients. | 3% | 2% |
| Health care workers vaccinated against fluHigher is better. 9,423 patients. | 95% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 12,439 patients. | 13% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 373 patients. | 100% | 93% |
| Blood clot prevention givenHigher is better. 17,904 patients. | 90% | 91%* |
| Blood clot prevention given in intensive careHigher is better. 6,590 patients. | 99% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 786 patients. | 98% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 30 |
| Patient experiencePatient survey results | 40 |
| SafetyHospital-acquired infections | 50 |
| Efficiency and costMedicare spending per patient | 10 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at WakeMed, Raleigh Campus
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.3mi Sunnybrook Rehabilitation Center Raleigh, NC · 95 beds Medicare overall 1 of 5 stars · Short-stay quality 5 of 5
- 0.4mi Capital Nursing and Rehabilitation Center Raleigh, NC · 125 beds Medicare overall 4 of 5 stars · Short-stay quality 3 of 5
- 1.4mi Tower Nursing and Rehabilitation Center Raleigh, NC · 180 beds Medicare overall 3 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 3.1mi Fresenius Medical Care Central RaleighRaleigh, NC
- 3.6mi DaVita Downtown RaleighRaleigh, NC
- 3.6mi FMC - Raleigh Dialysis Clinic INCRaleigh, NC
Home health agencies nearby See more
- 3.1mi Wakemed Home HealthRaleigh, NC · 80% would recommend
- 3.9mi Pruitthealth at Home - WakeRaleigh, NC · 72% would recommend
- 4.9mi Centerwell Home HealthRaleigh, NC · 75% would recommend
Hospice care providers nearby See more
- 4.9mi Heartland Hospice (Raleigh )Raleigh, NC · 78% would recommend
- 8.2mi Transitions LifecareRaleigh, NC · 93% would recommend
- 21mi Duke HospiceDurham, NC · 88% would recommend
Source: CMS Care Compare. Distances are approximate.
Inpatient psychiatric unit
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 340069
WakeMed, Raleigh Campus runs an inpatient psychiatric unit that reports its own results to Medicare. Flu vaccination checked: 97% here, against 76% nationally.
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Inpatient rehabilitation unit
CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 34T069
WakeMed, Raleigh Campus runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 73% here, against 67% nationally. CMS rates it better than national on returned home or to the community and preventable readmissions after discharge.
Results
Safety
Cost
Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.
Doctors at WakeMed, Raleigh Campus
742 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 37 specialties.
Find doctors in Raleigh
Medicare-enrolled specialists with a practice in Raleigh, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. WakeMed, Raleigh Campus lists them here:
From the hospital's price transparency file (www.wakemed.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at WakeMed, Raleigh Campus
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for North Carolina.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 385 | $57,444 | $16,935 | +3% |
| Heart failure and shock with major complicationsDRG 291 | 286 | $34,619 | $11,522 | +2% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 154 | $25,701 | $8,139 | +6% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 119 | $42,405 | $14,283 | same |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 119 | $40,349 | $11,728 | +2% |
| Kidney and urinary tract infections with major complicationsDRG 689 | 106 | $37,813 | $10,756 | +5% |
| Intracranial hemorrhage or cerebral infarction with complications or TPA in 24 hoursDRG 065 | 104 | $46,461 | $9,855 | +6% |
| Percutaneous and other intracardiac procedures without major complicationsDRG 274 | 102 | $177,114 | $25,988 | same |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 1,205 | $22,418 | $2,449 |
| Level 1 Endovascular ProceduresAPC 5191 | 308 | $23,488 | $2,904 |
| Level 3 Electrophysiologic ProceduresAPC 5213 | 204 | $165,825 | $20,942 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 141 | $69,572 | $11,546 |
| Level 3 Urology and Related ServicesAPC 5373 | 117 | $12,014 | $1,809 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare North Carolina hospital finances.
Who owns WakeMed, Raleigh Campus
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Wakemed, a non-profit organization, incorporated 1957.
1,638 doctors and other clinicians list WakeMed, Raleigh Campus as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Sep 2023 · The Volunteers at Wakemed Raleigh Campus (EIN 56-0749114)
As filed with the IRS by The Volunteers at Wakemed Raleigh Campus. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around WakeMed, Raleigh Campus
HRSA shortage designations and BLS pay data
Primary care: Parts of Wake are federally designated health professional shortage areas (3 designations). Highest shortage score 18.
Mental health: Parts of Wake are federally designated health professional shortage areas (3 designations). Highest shortage score 19.
Dental: Parts of Wake are federally designated health professional shortage areas (3 designations). Highest shortage score 19.
Nurse pay: registered nurses in North Carolina earn a median $84,350 a year. Healthcare salaries in North Carolina.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. North Carolina shortage areas
Closest other hospitals
Healthcare pay in North Carolina
Registered nurses across North Carolina (all employers) earned a median of $84,350 a year (BLS, May 2025).Registered Nurse (RN) salary in North CarolinaNurse Practitioner salary in North CarolinaRespiratory Therapist salary in North CarolinaHealthcare salaries in North Carolina
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Cite this data
Writing about WakeMed, Raleigh Campus? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.