CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Mercy Health Lakeshore Campus
Shelby, MI 49455
County: Oceana Directions Apple Maps Call (231) 861-2156
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearby hospitals
- 23mi Corewell Health Gerber Hospital Fremont, MI · Emergency room · median ER visit 2 hr 25 min Call Corewell Health Gerber Hospital Directions to Corewell Health Gerber Hospital (Google Maps) Details for Corewell Health Gerber Hospital
- 24mi Corewell Health Ludington Hospital Ludington, MI · Emergency room · median ER visit 2 hr 18 min Call Corewell Health Ludington Hospital Directions to Corewell Health Ludington Hospital (Google Maps) Details for Corewell Health Ludington Hospital
- 27mi Trinity Health Muskegon Hospital Muskegon, MI · Emergency room · median ER visit 3 hr 40 min Call Trinity Health Muskegon Hospital Directions to Trinity Health Muskegon Hospital (Google Maps) Details for Trinity Health Muskegon Hospital
Quick answers about Mercy Health Lakeshore Campus
How long is the ER wait at Mercy Health Lakeshore Campus?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 43 min in the Mercy Health Lakeshore Campus emergency room (the average across Michigan hospitals is 2 hr 41 min). 1% of ER patients left before being seen. For tonight's wait, call (231) 861-2156. In an emergency, call 911.
What is the phone number for Mercy Health Lakeshore Campus?
The main phone number for Mercy Health Lakeshore Campus is (231) 861-2156, from Medicare's hospital records.
Call (231) 861-2156What is the address of Mercy Health Lakeshore Campus?
Mercy Health Lakeshore Campus is at 72 South State Street, Shelby, MI 49455.
Directions (opens Google Maps)Does Mercy Health Lakeshore Campus have an emergency room?
Yes. Mercy Health Lakeshore Campus has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Mercy Health Lakeshore Campus spend a median of 1 hour 43 minutes there. That is 58 minutes shorter than the average across Michigan hospitals (2 hours 41 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Mercy Health Lakeshore Campus. For a medical emergency, call 911.
Compare ER waits across Michigan · Other Critical Access hospitals in Michigan · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 118 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Mercy Health Lakeshore Campus a 4-star patient experience rating out of 5. 83% would definitely recommend it (U.S. average 71%). 80% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 11.0% | 11.1% |
| Pneumonia patients | 14.6% | 15.2% |
| Hospital-wide, all conditions | 4.3% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Mercy Health Lakeshore Campus accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 231320). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Michigan that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross Blue Shield of Michigan | 30 of 46 plans | NULL | Null |
| Priority Health | 18 of 22 plans | MYPRIORITY-HMO | Mypriority-Hmo |
| Ambetter | 15 of 15 plans | – | Preferred |
| Oscar | 9 of 9 plans | – | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Michigan
Plans that include this hospital: Blue Cross® Premier PPO Bronze Plus HSA, Blue Cross® Premier PPO Bronze Saver HSA, Blue Cross® Premier PPO Bronze Standard HSA, Blue Cross® Premier PPO Gold Plus, Blue Cross® Premier PPO Gold Saver, Blue Cross® Premier PPO Gold Standard Compare plans
Adults in Michigan qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Michigan Medicaid plans it takes.
What insurance does Mercy Health Lakeshore Campus accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Mercy Health Lakeshore Campus is in network for 4 Marketplace insurers in Michigan: Blue Cross Blue Shield of Michigan (30 of 46 plans), Priority Health (18 of 22 plans), Ambetter (15 of 15 plans) and 1 other insurer. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Health Lakeshore Campus take Medicare?
Mercy Health Lakeshore Campus is a Medicare-certified hospital (CMS Certification Number 231320), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Mercy Health Lakeshore Campus accept Blue Cross Blue Shield of Michigan?
Mercy Health Lakeshore Campus is in network for 30 of 46 plans that Blue Cross Blue Shield of Michigan sells on the Michigan Marketplace in 2027, according to Blue Cross Blue Shield of Michigan's network file loaded November 4, 2026. Not every Blue Cross Blue Shield of Michigan plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Health Lakeshore Campus accept Priority Health?
Mercy Health Lakeshore Campus is in network for 18 of 22 plans that Priority Health sells on the Michigan Marketplace in 2027, according to Priority Health's network file loaded November 4, 2026. Not every Priority Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Health Lakeshore Campus accept Ambetter?
Mercy Health Lakeshore Campus is in network for 15 of 15 plans that Ambetter sells on the Michigan Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 1 readmission and return-visit measures CMS could compare, Mercy Health Lakeshore Campus was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 21.7% | 21.3% | Not compared |
| Pneumonia | 16.5% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.8% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Mercy Health Lakeshore Campus's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 11 patients. | 73% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 375 patients. | 103 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 25 patients. | 266 min | 287 min |
| Patients who left the ER before being seenLower is better. 10,478 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 117 patients. | 45% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 107 patients. | 12% | 15% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Care after a stay at Mercy Health Lakeshore Campus
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 6.6mi Oceana County Medical Care Facility Hart, MI · 115 beds Medicare overall 5 of 5 stars · Short-stay quality 3 of 5
- 14mi Optalis Health & Rehabilitation of Whitehall Whitehall, MI · 125 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5 Abuse citation (CMS)
- 24mi Hillcrest Nursing and Rehabilitation Community North Muskegon, MI · 39 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 23mi DaVita Newaygo County DialysisFremont, MI
- 25mi DaVita Ludington DialysisLudington, MI
Home health agencies nearby See more
- 13mi Northern Home Care, INCPentwater, MI · 87% would recommend
- 22mi Community Home Health Care of West Michigan, INCMuskegon, MI
- 25mi Elara CaringLudington, MI · 84% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Mercy Health Lakeshore Campus
142 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 22 specialties.
Find doctors in Shelby
Medicare-enrolled specialists with a practice in Shelby, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Michigan hospital finances.
Who owns Mercy Health Lakeshore Campus
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Mercy Health Partners, a non-profit organization.
291 doctors and other clinicians list Mercy Health Lakeshore Campus as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Mercy Health Lakeshore Campus
HRSA shortage designations and BLS pay data
Primary care: Parts of Oceana are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Mental health: Oceana is a federally designated health professional shortage area. Highest shortage score 14.
Dental: Parts of Oceana are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Nurse pay: registered nurses in Michigan earn a median $94,300 a year. Healthcare salaries in Michigan.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Michigan shortage areas
Closest other hospitals
Healthcare pay in Michigan
Registered nurses across Michigan (all employers) earned a median of $94,300 a year (BLS, May 2025).Registered Nurse (RN) salary in MichiganNurse Practitioner salary in MichiganRespiratory Therapist salary in MichiganHealthcare salaries in Michigan
Add this rating badge to your website
The badge updates automatically when CMS publishes new ratings. The compact and footer-strip sizes fit site footers and sidebars. All badge sizes and help.
Cite this data
Writing about Mercy Health Lakeshore Campus? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.