Maine hospitals rated by patients
Every Maine hospital with a Medicare (CMS) patient star rating, based on the HCAHPS survey of recent inpatients. Maine ranks #4 of 50 states on patient ratings.
Average patient rating
3.92 stars
+0.65 vs U.S. U.S. is 3.27
Would definitely recommend
72%
+1 pts vs U.S. U.S. is 71%
Rated 4–5 stars
68%
17 of 25 hospitals
How patients rate Maine hospitals
Number of rated hospitals at each patient star level. Pick a level to filter the list below.
All 25 rated hospitals in Maine
Sorted from the highest patient star rating to the lowest. Hospitals need at least 100 completed surveys to get a patient rating. This is the patient survey only; see the CMS overall quality ratings for Medicare's broader score.
Showing all 25 hospitals
| Hospital | Patient stars |
|---|---|
| Mount Desert Island HospitalBar Harbor Critical Access 90% recommend 86% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 106 surveys | |
| Togus VA Medical CenterAugusta VA 85% recommend 81% rated 9–10 Cleanliness 5 ★ Quiet 4 ★ 501 surveys | |
| York HospitalYork Acute care 80% recommend 81% rated 9–10 Cleanliness 5 ★ Quiet 4 ★ 535 surveys | |
| Mainehealth Stephens HospitalNorway Critical Access 79% recommend 77% rated 9–10 Cleanliness 5 ★ Quiet 4 ★ 341 surveys | |
| Redington Fairview General HospitalSkowhegan Critical Access 79% recommend 80% rated 9–10 Cleanliness 5 ★ Quiet 4 ★ 203 surveys | |
| Northern Maine Medical CenterFort Kent Critical Access 77% recommend 86% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 141 surveys | |
| Mercy HospitalPortland Acute care 85% recommend 81% rated 9–10 Cleanliness 3 ★ Quiet 4 ★ 861 surveys | |
| St Joseph HospitalBangor Acute care 85% recommend 79% rated 9–10 Cleanliness 5 ★ Quiet 3 ★ 1,011 surveys | |
| LincolnhealthBoothbay Harbor Critical Access 83% recommend 83% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 336 surveys | |
| St Marys Regional Medical CenterLewiston Acute care 80% recommend 75% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 268 surveys | |
| Cary Medical CenterCaribou Acute care 77% recommend 79% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 208 surveys | |
| Waldo County General HospitalBelfast Critical Access 77% recommend 77% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 258 surveys | |
| Maine General Medical CenterWaterville Acute care 74% recommend 75% rated 9–10 Cleanliness 5 ★ Quiet 4 ★ 548 surveys | |
| Mainehealth Franklin HospitalFarmington Critical Access 69% recommend 70% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 414 surveys | |
| Penobscot Bay Medical CenterRockport Acute care 66% recommend 72% rated 9–10 Cleanliness 2 ★ Quiet 3 ★ 407 surveys | |
| Northern Light a R Gould HospitalPresque Isle Acute care 61% recommend 65% rated 9–10 Cleanliness 4 ★ Quiet 2 ★ 307 surveys | |
| Houlton Regional HospitalHoulton Critical Access 60% recommend 71% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 116 surveys | |
| Maine Medical CenterPortland Acute care 74% recommend 70% rated 9–10 Cleanliness 2 ★ Quiet 2 ★ 1,770 surveys | |
| Mid Coast HospitalBrunswick Acute care 74% recommend 69% rated 9–10 Cleanliness 2 ★ Quiet 2 ★ 458 surveys | |
| Central Maine Medical CenterLewiston Acute care 64% recommend 62% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 595 surveys | |
| Sebasticook Valley HospitalPittsfield Critical Access 63% recommend 71% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 137 surveys | |
| Bridgton HospitalBridgton Critical Access 61% recommend 67% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 113 surveys | |
| Mayo Regional HospitalDover Foxcroft Critical Access 61% recommend 62% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 159 surveys | |
| Eastern Maine Medical CenterBangor Acute care 60% recommend 59% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 1,765 surveys | |
| Maine Coast Memorial HospitalEllsworth Acute care 58% recommend 59% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 420 surveys |
No Maine hospitals match that search. Try a city name, or .
“Recommend” is the share of surveyed patients who would definitely recommend the hospital; “Rated 9–10” is the share who rated it 9 or 10 out of 10. Cleanliness and quiet are CMS topic star ratings.
How Maine patients answered
Share of surveyed Maine patients giving the best answer on each topic, compared with the U.S.
| Topic | Best answer | Maine | U.S. |
|---|---|---|---|
| Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly? | Always | 83% | 80% |
| Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly? | Always | 83% | 80% |
| Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects? | Always | 65% | 62% |
| Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for? | Yes | 88% | 86% |
| CleanlinessHow often were your room and bathroom kept clean? | Always | 75% | 74% |
| Quiet at nightHow often was the area around your room quiet at night? | Always | 57% | 60% |
| Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital? | 9 or 10 | 73% | 72% |
| Would recommendWould you recommend this hospital to your friends and family? | Definitely yes | 72% | 71% |
How Maine compares with its neighbors
| Rank | State | Patient stars | Definitely recommend | Rated 4–5 ★ |
|---|---|---|---|---|
| #4 | Maine | 3.92 | 72% | 68% |
| #16 | New Hampshire | 3.62 | 73% | 52% |
Questions about Maine patient ratings
Which Maine hospitals do patients rate highest?
6 Maine hospitals have the top 5-star patient rating: Mount Desert Island Hospital (Bar Harbor), Togus VA Medical Center (Augusta), York Hospital (York), Mainehealth Stephens Hospital (Norway), Redington Fairview General Hospital (Skowhegan), Northern Maine Medical Center (Fort Kent).
How does Maine rank on patient ratings?
Maine ranks #4 of 50 states on the CMS patient survey. Its 25 rated hospitals average 3.92 patient stars, against a U.S. average of 3.27. 68% are rated 4 or 5 stars and 0% are rated 1 or 2 stars. 72% of surveyed patients said they would definitely recommend their hospital, compared with 71% nationally.
Which Maine hospital do patients most recommend?
St Joseph Hospital in Bangor has the highest share of patients who would definitely recommend it: 85% (based on 1,011 completed surveys). Next are Mercy Hospital (85%) and Togus VA Medical Center (85%).
Why isn't my hospital on this list?
Only hospitals with a CMS patient star rating are listed. CMS gives one only to hospitals with at least 100 completed surveys over the reporting period, so many small rural, critical access and specialty hospitals have none, and some hospitals are not required to take part in the survey. A missing patient rating is not a bad rating. Every hospital still has its own page in the Maine hospital directory.
Use this data
You're welcome to use these ratings with a link to this page.
Source: CMS HCAHPS patient survey (Care Compare, Patient survey - Hospital), patients discharged from October 2024 to September 2025. CMS gives a patient star rating only to hospitals with at least 100 completed surveys, and adjusts results for patient mix and survey mode. Each facility is counted once by its CMS Certification Number. Updated automatically when CMS publishes new data.
Patient ratings describe patients' experience of their stay, not clinical outcomes; see the CMS overall quality ratings and hospital safety results too. About the data. Not affiliated with CMS. For a medical emergency, call 911.