Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Eastern Maine Medical Center
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Eastern Maine Medical Center (opens the hospital's site)
Nearby hospitals
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- 1.1mi St Joseph Hospital Bangor, ME · Emergency room · median ER visit 2 hr 56 min Call St Joseph Hospital Directions to St Joseph Hospital (Google Maps) Details for St Joseph Hospital
Quick answers about Eastern Maine Medical Center
How long is the ER wait at Eastern Maine Medical Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 37 min in the Eastern Maine Medical Center emergency room (the average across Maine hospitals is 2 hr 41 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (207) 973-7000. In an emergency, call 911.
What is the phone number for Eastern Maine Medical Center?
The main phone number for Eastern Maine Medical Center is (207) 973-7000, from Medicare's hospital records.
Call (207) 973-7000What is the address of Eastern Maine Medical Center?
Eastern Maine Medical Center is at 489 State St, Bangor, ME 04401.
Directions (opens Google Maps)Does Eastern Maine Medical Center have an emergency room?
Yes. Eastern Maine Medical Center has an emergency department, according to Medicare data.
What is Eastern Maine Medical Center's Medicare star rating?
Eastern Maine Medical Center has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Eastern Maine Medical Center spend a median of 3 hours 37 minutes there. That is 56 minutes longer than the average across Maine hospitals (2 hours 41 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Eastern Maine Medical Center. For a medical emergency, call 911.
Compare ER waits across Maine · How Maine hospitals rank on star ratings · Other birthing-friendly hospitals in Maine · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 1,790 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Eastern Maine Medical Center a 2-star patient experience rating out of 5. 60% would definitely recommend it (U.S. average 71%). 57% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Eastern Maine Medical Center
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Eastern Maine Medical Center was no different from the national benchmark on all 5 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 12.0% | 11.9% |
| Heart failure patients | 11.4% | 11.1% |
| Pneumonia patients | 15.1% | 15.2% |
| Stroke patients | 13.0% | 11.9% |
| COPD patients | 8.5% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.2% | 2.4% |
| Hospital-wide, all conditions | 3.8% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.97 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.19 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.12 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 1.93 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.07 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 5.17 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.48 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.41 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.93 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.28 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Eastern Maine Medical Center
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 200033). Medicare Advantage plans have their own networks, which this section does not cover.
Maine runs its own exchange, CoverME.gov. Check its provider directory for Eastern Maine Medical Center.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Eastern Maine Medical Center was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 14.3% | 16.2% | Not compared |
| Heart attack | 11.8% | 14.4% | Not compared |
| Heart failure | 20.4% | 21.3% | Not compared |
| Pneumonia | 17.7% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.3% | 20% | Not compared |
| Heart bypass surgery (CABG) | 9.3% | 11% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| COPD | 0.964 | 85 | Fewer than expected |
| Pneumonia | 0.833 | 274 | Fewer than expected |
| Hip or knee replacement | 0.828 | – | Fewer than expected |
| Heart failure | 0.800 | 592 | Fewer than expected |
| Heart bypass surgery | 0.778 | – | Fewer than expected |
| Heart attack | 0.684 | 532 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Eastern Maine Medical Center's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 452 patients. | 61% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 174 patients. | 70% | 75% |
| Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 39 patients. | 72% | 53%* |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 423 patients. | 217 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 50 patients. | 96 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 15 patients. | 448 min | 287 min |
| Patients who left the ER before being seenLower is better. 36,014 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 3,609 patients. | 99% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 4,449 patients. | 14% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 86 patients. | 98% | 93% |
| Blood clot prevention givenHigher is better. 9,145 patients. | 91% | 91%* |
| Blood clot prevention given in intensive careHigher is better. 2,270 patients. | 93% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 249 patients. | 99% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Eastern Maine Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.8mi Maine Veterans Home - Bangor Bangor, ME · 120 beds Medicare overall 3 of 5 stars · Short-stay quality 1 of 5
- 0.9mi Eastside Center for Health & Rehabilitation Bangor, ME · 69 beds Medicare overall 2 of 5 stars · Short-stay quality 4 of 5
- 1.1mi Stillwater Health Care Bangor, ME · 63 beds Medicare overall 4 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.8mi DaVita Brewer DialysisBrewer, ME
- 5.6mi DaVita Boyd DialysisBangor, ME
- 19mi DaVita Eastern Maine DialysisEllsworth, ME
Home health agencies nearby See more
- 5.6mi Centerwell Home HealthBangor, ME · 84% would recommend
- 5.6mi Amedisys Home HealthBangor, ME · 81% would recommend
- 5.6mi St Joseph HomecareBangor, ME · 90% would recommend
Hospice care providers nearby See more
- 1.8mi GentivaBrewer, ME · 88% would recommend
- 5.6mi St. Joseph HospiceBangor, ME · 93% would recommend
- 5.6mi Community Health & Counseling ServicesBangor, ME · 89% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Eastern Maine Medical Center
456 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 38 specialties.
Find doctors in Bangor
Medicare-enrolled specialists with a practice in Bangor, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Eastern Maine Medical Center lists them here:
From the hospital's price transparency file (northernlighthealth.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Eastern Maine Medical Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Maine.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 201 | $76,191 | $13,979 | −5% |
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 166 | $90,231 | $20,934 | +10% |
| Heart failure and shock with major complicationsDRG 291 | 117 | $64,551 | $11,862 | same |
| Acute myocardial infarction, discharged alive with complicationsDRG 281 | 91 | $44,001 | $9,221 | +3% |
| Cardiac arrhythmia and conduction disorders with complicationsDRG 309 | 85 | $36,887 | $7,201 | −1% |
| Percutaneous cardiovascular procedures with intraluminal device without major complicationsDRG 322 | 81 | $89,908 | $16,648 | −7% |
| Percutaneous and other intracardiac procedures without major complicationsDRG 274 | 75 | $99,478 | $26,517 | −4% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 70 | $64,452 | $10,527 | −12% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 2 Urology and Related ServicesAPC 5372 | 455 | $1,800 | $589 |
| Comprehensive Observation ServicesAPC 8011 | 384 | $14,589 | $2,370 |
| Level 1 Endovascular ProceduresAPC 5191 | 285 | $20,474 | $2,808 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 276 | $9,156 | $1,387 |
| Level 3 Urology and Related ServicesAPC 5373 | 256 | $7,084 | $1,753 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Maine hospital finances.
Who owns Eastern Maine Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Eastern Maine Medical Center, a non-profit organization.
1,102 doctors and other clinicians list Eastern Maine Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Eastern Maine Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Penobscot are federally designated health professional shortage areas (10 designations). Highest shortage score 16.
Mental health: Parts of Penobscot are federally designated health professional shortage areas (6 designations). Highest shortage score 19.
Dental: Parts of Penobscot are federally designated health professional shortage areas (10 designations). Highest shortage score 18.
Nurse pay: registered nurses in Maine earn a median $86,990 a year. Healthcare salaries in Maine.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Maine shortage areas
Closest other hospitals
Healthcare pay in Maine
Registered nurses across Maine (all employers) earned a median of $86,990 a year (BLS, May 2025).Registered Nurse (RN) salary in MaineNurse Practitioner salary in MaineRespiratory Therapist salary in MaineHealthcare salaries in Maine
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Cite this data
Writing about Eastern Maine Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.