Hawaii hospitals rated by patients
Every Hawaii hospital with a Medicare (CMS) patient star rating, based on the HCAHPS survey of recent inpatients. Hawaii ranks #20 of 50 states on patient ratings.
Average patient rating
3.46 stars
+0.19 vs U.S. U.S. is 3.27
Would definitely recommend
72%
+1 pts vs U.S. U.S. is 71%
Rated 4–5 stars
54%
7 of 13 hospitals
How patients rate Hawaii hospitals
Number of rated hospitals at each patient star level. Pick a level to filter the list below.
All 13 rated hospitals in Hawaii
Sorted from the highest patient star rating to the lowest. Hospitals need at least 100 completed surveys to get a patient rating. This is the patient survey only; see the CMS overall quality ratings for Medicare's broader score.
Showing all 13 hospitals
| Hospital | Patient stars |
|---|---|
| Kaiser Foundation HospitalHonolulu Acute care 83% recommend 81% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 416 surveys | |
| Kauai Veterans Memorial HospitalWaimea Critical Access 83% recommend 80% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 103 surveys | |
| Pali Momi Medical CenterAiea Acute care 79% recommend 77% rated 9–10 Cleanliness 4 ★ Quiet 4 ★ 419 surveys | |
| Castle Medical CenterKailua Acute care 78% recommend 80% rated 9–10 Cleanliness 5 ★ Quiet 4 ★ 675 surveys | |
| Straub Clinic and HospitalHonolulu Acute care 75% recommend 74% rated 9–10 Cleanliness 3 ★ Quiet 3 ★ 482 surveys | |
| Wilcox Memorial HospitalLihue Acute care 70% recommend 71% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 427 surveys | |
| Tripler AMC (Ft Shafter)Honolulu Military 69% recommend 65% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 715 surveys | |
| North Hawaii Community HospitalKamuela Acute care 77% recommend 72% rated 9–10 Cleanliness 4 ★ Quiet 3 ★ 370 surveys | |
| The Queens Medical CenterHonolulu Acute care 76% recommend 73% rated 9–10 Cleanliness 4 ★ Quiet 2 ★ 3,104 surveys | |
| Hilo Medical CenterHilo Acute care 63% recommend 62% rated 9–10 Cleanliness 4 ★ Quiet 1 ★ 758 surveys | |
| Maui Memorial Medical CenterWailuku Acute care 63% recommend 62% rated 9–10 Cleanliness 3 ★ Quiet 2 ★ 1,407 surveys | |
| Kona Community HospitalKealakekua Acute care 62% recommend 62% rated 9–10 Cleanliness 4 ★ Quiet 2 ★ 494 surveys | |
| Kuakini Medical CenterHonolulu Acute care 58% recommend 61% rated 9–10 Cleanliness 4 ★ Quiet 2 ★ 412 surveys |
No Hawaii hospitals match that search. Try a city name, or .
“Recommend” is the share of surveyed patients who would definitely recommend the hospital; “Rated 9–10” is the share who rated it 9 or 10 out of 10. Cleanliness and quiet are CMS topic star ratings.
How Hawaii patients answered
Share of surveyed Hawaii patients giving the best answer on each topic, compared with the U.S.
| Topic | Best answer | Hawaii | U.S. |
|---|---|---|---|
| Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly? | Always | 79% | 80% |
| Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly? | Always | 80% | 80% |
| Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects? | Always | 62% | 62% |
| Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for? | Yes | 87% | 86% |
| CleanlinessHow often were your room and bathroom kept clean? | Always | 76% | 74% |
| Quiet at nightHow often was the area around your room quiet at night? | Always | 54% | 60% |
| Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital? | 9 or 10 | 71% | 72% |
| Would recommendWould you recommend this hospital to your friends and family? | Definitely yes | 72% | 71% |
Questions about Hawaii patient ratings
Which Hawaii hospitals do patients rate highest?
No Hawaii hospital has a 5-star patient rating in the current CMS data. 7 are rated 4 stars, including Kaiser Foundation Hospital (Honolulu), Kauai Veterans Memorial Hospital (Waimea), Pali Momi Medical Center (Aiea), Castle Medical Center (Kailua), Straub Clinic and Hospital (Honolulu).
How does Hawaii rank on patient ratings?
Hawaii ranks #20 of 50 states on the CMS patient survey. Its 13 rated hospitals average 3.46 patient stars, against a U.S. average of 3.27. 54% are rated 4 or 5 stars and 8% are rated 1 or 2 stars. 72% of surveyed patients said they would definitely recommend their hospital, compared with 71% nationally.
Which Hawaii hospital do patients most recommend?
Kaiser Foundation Hospital in Honolulu has the highest share of patients who would definitely recommend it: 83% (based on 416 completed surveys). Next are Pali Momi Medical Center (79%) and Castle Medical Center (78%).
Why isn't my hospital on this list?
Only hospitals with a CMS patient star rating are listed. CMS gives one only to hospitals with at least 100 completed surveys over the reporting period, so many small rural, critical access and specialty hospitals have none, and some hospitals are not required to take part in the survey. A missing patient rating is not a bad rating. Every hospital still has its own page in the Hawaii hospital directory.
Use this data
You're welcome to use these ratings with a link to this page.
Source: CMS HCAHPS patient survey (Care Compare, Patient survey - Hospital), patients discharged from October 2024 to September 2025. CMS gives a patient star rating only to hospitals with at least 100 completed surveys, and adjusts results for patient mix and survey mode. Each facility is counted once by its CMS Certification Number. Updated automatically when CMS publishes new data.
Patient ratings describe patients' experience of their stay, not clinical outcomes; see the CMS overall quality ratings and hospital safety results too. About the data. Not affiliated with CMS. For a medical emergency, call 911.