facebook tracking Tripler AMC (Ft Shafter), Honolulu, HI: ER Visit 3h 11m

Tripler AMC (Ft Shafter), Honolulu, HI

1 Jarrett White Rd, Honolulu, HI 96859Honolulu County

Military acute care hospital Emergency room

Independent directory · data from CMS, not from this hospital

Tripler AMC (Ft Shafter) is a military acute care hospital in Honolulu, Hawaii, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 3 hr 11 min in its emergency department, 1 hr 11 min longer than the average across Hawaii hospitals (2 hr). Patients give it 4 out of 5 stars in the Medicare patient survey.

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Tripler AMC (Ft Shafter)

Address 1 Jarrett White Rd
Honolulu, HI 96859
County: Honolulu
Directions Apple Maps Call (808) 433-2778
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 3 hr 11 min (average across HI hospitals: 2 hr). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across HI
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Tripler AMC (Ft Shafter)

How long is the ER wait at Tripler AMC (Ft Shafter)?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 11 min in the Tripler AMC (Ft Shafter) emergency room (the average across Hawaii hospitals is 2 hr). 5% of ER patients left before being seen. For tonight's wait, call (808) 433-2778. In an emergency, call 911.

What is the phone number for Tripler AMC (Ft Shafter)?

The main phone number for Tripler AMC (Ft Shafter) is (808) 433-2778, from Medicare's hospital records.

Call (808) 433-2778
What is the address of Tripler AMC (Ft Shafter)?

Tripler AMC (Ft Shafter) is at 1 Jarrett White Rd, Honolulu, HI 96859.

Directions (opens Google Maps)
Does Tripler AMC (Ft Shafter) have an emergency room?

Yes. Tripler AMC (Ft Shafter) has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Tripler AMC (Ft Shafter) spend a median of 3 hours 11 minutes there. That is 1 hour 11 minutes longer than the average across Hawaii hospitals (2 hours).

Left before seen 5%
ER volume high
Type Acute Care - Department of Defense
Ownership Military

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Tripler AMC (Ft Shafter). For a medical emergency, call 911.

Compare ER waits across Hawaii · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 715 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Tripler AMC (Ft Shafter) a 4-star patient experience rating out of 5. 69% would definitely recommend it (U.S. average 71%). 65% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 69% U.S. 71% · HI 72%
Rated 9 or 10 of 10 65% U.S. 72% · HI 71%
Survey response rate 27% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
84% always · 2% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
83% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
66% always · 18% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
90% yes · 10% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
73% always · 8% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
59% always · 12% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
65% 9 or 10 · 5% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
69% definitely yes · 5% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Tripler AMC (Ft Shafter) was no different from the national benchmark on all 3 hospital-acquired infections CMS could compare.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Same as national 3 infections vs 2.5 predicted · ratio 1.20
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Same as national 4 infections vs 1.7 predicted · ratio 2.32
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 8 infections vs 6.7 predicted · ratio 1.19

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Tripler AMC (Ft Shafter)

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 12001F). Medicare Advantage plans have their own networks, which this section does not cover.

Adults in Hawaii qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Hawaii Medicaid plans it takes.

Is Tripler AMC (Ft Shafter) in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Tripler AMC (Ft Shafter)'s emergency department is classed by CMS as high volume.

MeasureThis hospitalU.S.
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 80 patients. 66% 65%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 365 patients. 191 min 162 min
Patients who left the ER before being seenLower is better. 42,982 patients. 5% 2%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 92 patients. 86% 93%

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.

Care after a stay at Tripler AMC (Ft Shafter)

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

  • 1.7mi Avalon Care Center - Honolulu Honolulu, HI · 108 beds Medicare overall 2 of 5 stars · Short-stay quality 5 of 5 SFF candidate
  • 2.5mi Nuuanu Hale Honolulu, HI · 75 beds Medicare overall 3 of 5 stars
  • 2.8mi Maluhia Honolulu, HI · 158 beds Medicare overall 5 of 5 stars

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Find doctors in Honolulu

Medicare-enrolled specialists with a practice in Honolulu, with addresses, phone numbers and the hospitals they work with.

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The area around Tripler AMC (Ft Shafter)

HRSA shortage designations and BLS pay data

Primary care: Parts of Honolulu are federally designated health professional shortage areas (1 designation). Highest shortage score 14.

Mental health: Parts of Honolulu are federally designated health professional shortage areas (1 designation). Highest shortage score 14.

Dental: Parts of Honolulu are federally designated health professional shortage areas (2 designations). Highest shortage score 18.

Nurse pay: registered nurses in Hawaii earn a median $136,320 a year. Healthcare salaries in Hawaii.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Hawaii shortage areas

Healthcare pay in Hawaii

Registered nurses across Hawaii (all employers) earned a median of $136,320 a year (BLS, May 2025).Registered Nurse (RN) salary in HawaiiNurse Practitioner salary in HawaiiRespiratory Therapist salary in HawaiiHealthcare salaries in Hawaii

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Cite this data

Writing about Tripler AMC (Ft Shafter)? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/hawaii/honolulu/tripler-amc-ft-shafter/1-jarrett-white-rd/

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