Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Confluence Health Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Confluence Health Hospital (opens the hospital's site)
Nearby hospitals
- 20mi Cascade Medical Center Leavenworth, WA · Emergency room Call Cascade Medical Center Directions to Cascade Medical Center (Google Maps) Details for Cascade Medical Center
- 24mi Quincy Valley Medical Center Quincy, WA · Emergency room Call Quincy Valley Medical Center Directions to Quincy Valley Medical Center (Google Maps) Details for Quincy Valley Medical Center
- 31mi Kittitas Valley Community Hospital Ellensburg, WA · Emergency room · median ER visit 2 hr 3 min Call Kittitas Valley Community Hospital Directions to Kittitas Valley Community Hospital (Google Maps) Details for Kittitas Valley Community Hospital
Quick answers about Confluence Health Hospital
How long is the ER wait at Confluence Health Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 26 min in the Confluence Health Hospital emergency room (the average across Washington hospitals is 2 hr 49 min). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (509) 662-1511. In an emergency, call 911.
What is the phone number for Confluence Health Hospital?
The main phone number for Confluence Health Hospital is (509) 662-1511, from Medicare's hospital records.
Call (509) 662-1511What is the address of Confluence Health Hospital?
Confluence Health Hospital is at 1201 S Miller St, Wenatchee, WA 98801.
Directions (opens Google Maps)Does Confluence Health Hospital have an emergency room?
Yes. Confluence Health Hospital has an emergency department, according to Medicare data.
What is Confluence Health Hospital's Medicare star rating?
Confluence Health Hospital has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Confluence Health Hospital spend a median of 2 hours 26 minutes there. That is 23 minutes shorter than the average across Washington hospitals (2 hours 49 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Confluence Health Hospital. For a medical emergency, call 911.
Compare ER waits across Washington · How Washington hospitals rank on star ratings · Other birthing-friendly hospitals in Washington · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 458 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Confluence Health Hospital a 4-star patient experience rating out of 5. 75% would definitely recommend it (U.S. average 71%). 73% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Confluence Health Hospital was better than the national benchmark on 0 and worse on 1. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.0% | 11.9% |
| Heart failure patients | 12.9% | 11.1% |
| Pneumonia patients | 14.4% | 15.2% |
| Stroke patients | 10.9% | 11.9% |
| COPD patients | 9.6% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.8% | 2.4% |
| Hospital-wide, all conditions | 3.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 11 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.5 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 0.99 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.26 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.17 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 3.54 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.4 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 6.78 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.5 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 3.31 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 2.21 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.54 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Confluence Health Hospital
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 500016). Medicare Advantage plans have their own networks, which this section does not cover.
Washington runs its own exchange, Washington HealthPlanFinder. Check its provider directory for Confluence Health Hospital.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
Of the 4 readmission and return-visit measures CMS could compare, Confluence Health Hospital was better on 0 and worse on 1 (than the national rate, or than expected for its patients).
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15% | 16.2% | Not compared |
| Heart attack | 12% | 14.4% | Not compared |
| Heart failure | 21.6% | 21.3% | Not compared |
| Pneumonia | 15.5% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.2% | 20% | Not compared |
| Heart bypass surgery (CABG) | 9.9% | 11% | Not compared |
| Hip or knee replacement | 5.3% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 6 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.036 | – | More than expected |
| COPD | 0.977 | 108 | Fewer than expected |
| Heart failure | 0.947 | 530 | Fewer than expected |
| Pneumonia | 0.938 | 314 | Fewer than expected |
| Heart bypass surgery | 0.909 | – | Fewer than expected |
| Heart attack | 0.889 | 320 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Confluence Health Hospital's emergency department is classed by CMS as high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 442 patients. | 69% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 147 patients. | 81% | 75% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 27 patients. | 56% | 69% |
| Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 38 patients. | 74% | 53%* |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 411 patients. | 146 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 28 patients. | 181 min | 257 min |
| Patients who left the ER before being seenLower is better. 56,843 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 3,248 patients. | 78% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 3,194 patients. | 13% | 16% |
| Blood clot prevention givenHigher is better. 4,903 patients. | 96% | 91%* |
| Blood clot prevention given in intensive careHigher is better. 1,081 patients. | 96% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 182 patients. | 100% | 98%* |
| Stroke with atrial fibrillation: discharged on a blood thinnerHigher is better. 32 patients. | 88% | 77%* |
| Stroke: clot prevention started by day 2Higher is better. 161 patients. | 98% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 23.3 |
| Patient experiencePatient survey results | 52 |
| SafetyHospital-acquired infections | 45 |
| Efficiency and costMedicare spending per patient | 50 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Confluence Health Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.4mi Regency Wenatchee Rehabiliation & Nursing Center Wenatchee, WA · 55 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5
- 0.8mi Colonial Vista Post-Acute & Rehab Center Wenatchee, WA · 100 beds Medicare overall 4 of 5 stars · Short-stay quality 4 of 5
- 11mi Cashmere Post Acute Cashmere, WA · 95 beds Medicare overall 3 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 2.0mi DaVita Wenatchee Valley DialysisWenatchee, WA
- 9.4mi DaVita East Wenatchee DialysisEast Wenatchee, WA
Home health agencies nearby See more
- 2.0mi Central Washington Health ServicesWenatchee, WA · 81% would recommend
- 2.0mi Advanced Home Health NW of WenatcheeWenatchee, WA · 77% would recommend
Hospice care providers nearby See more
- 2.0mi Central Washington Hospital Homecare ServicesWenatchee, WA · 91% would recommend
- 2.0mi Advanced Hospice Northwest of WenatcheeWenatchee, WA Not rated
Source: CMS Care Compare. Distances are approximate.
Inpatient rehabilitation unit
CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 50T016
Confluence Health Hospital runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 68% here, against 67% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
Results
Safety
Cost
Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.
Doctors at Confluence Health Hospital
334 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 31 specialties.
Find doctors in Wenatchee
Medicare-enrolled specialists with a practice in Wenatchee, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Confluence Health Hospital lists them here:
From the hospital's price transparency file (www.confluencehealth.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Confluence Health Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Washington.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 221 | $59,040 | $17,801 | −3% |
| Heart failure and shock with major complicationsDRG 291 | 156 | $41,039 | $11,018 | −9% |
| Pulmonary edema and respiratory failureDRG 189 | 75 | $43,569 | $11,142 | −6% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 66 | $33,669 | $9,701 | −3% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 60 | $49,996 | $14,098 | −11% |
| Intracranial hemorrhage or cerebral infarction with complications or TPA in 24 hoursDRG 065 | 52 | $35,524 | $8,872 | −12% |
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 52 | $49,052 | $13,031 | −10% |
| Gastrointestinal hemorrhage with complicationsDRG 378 | 50 | $26,651 | $8,586 | −10% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 1 Intraocular ProceduresAPC 5491 | 1,565 | $9,982 | $2,484 |
| Level 2 Urology and Related ServicesAPC 5372 | 958 | $1,524 | $736 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 427 | $53,136 | $13,931 |
| Level 3 Urology and Related ServicesAPC 5373 | 406 | $7,480 | $2,180 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 251 | $7,029 | $1,728 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Washington hospital finances.
Who owns Confluence Health Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Central Washington Health Services Association, a non-profit organization, incorporated 1966.
680 doctors and other clinicians list Confluence Health Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Central Washington Health Services Association (EIN 91-0171250)
As filed with the IRS by Central Washington Health Services Association. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Confluence Health Hospital
HRSA shortage designations and BLS pay data
Primary care: Chelan is a federally designated health professional shortage area. Highest shortage score 13.
Mental health: Chelan is a federally designated health professional shortage area. Highest shortage score 17.
Dental: Chelan is a federally designated health professional shortage area. Highest shortage score 16.
Nurse pay: registered nurses in Washington earn a median $124,200 a year. Healthcare salaries in Washington.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Washington shortage areas
Closest other hospitals
Healthcare pay in Washington
Registered nurses across Washington (all employers) earned a median of $124,200 a year (BLS, May 2025).Registered Nurse (RN) salary in WashingtonNurse Practitioner salary in WashingtonRespiratory Therapist salary in WashingtonHealthcare salaries in Washington
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Cite this data
Writing about Confluence Health Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.