Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Bon Secours - Memorial Regional Medical
Mechanicsville, VA 23116
County: Hanover Directions Apple Maps Call (804) 764-6000
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Bon Secours - Memorial Regional Medical (opens the hospital's site)
Nearby hospitals
- 6.2mi Bon Secours - Richmond Community Hospital Richmond, VA · Emergency room · median ER visit 1 hr 51 min Call Bon Secours - Richmond Community Hospital Directions to Bon Secours - Richmond Community Hospital (Google Maps) Details for Bon Secours - Richmond Community Hospital
- 6.6mi Virginia Commonwealth University Health System Richmond, VA · Emergency room · median ER visit 3 hr 54 min Call Virginia Commonwealth University Health System Directions to Virginia Commonwealth University Health System (Google Maps) Details for Virginia Commonwealth University Health System
- 7.6mi Bon Secours - St Marys Hospital of Richmond Richmond, VA · Emergency room · median ER visit 2 hr 34 min Call Bon Secours - St Marys Hospital of Richmond Directions to Bon Secours - St Marys Hospital of Richmond (Google Maps) Details for Bon Secours - St Marys Hospital of Richmond
Quick answers about Bon Secours - Memorial Regional Medical
How long is the ER wait at Bon Secours - Memorial Regional Medical?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 22 min in the Bon Secours - Memorial Regional Medical emergency room (the average across Virginia hospitals is 2 hr 45 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (804) 764-6000. In an emergency, call 911.
What is the phone number for Bon Secours - Memorial Regional Medical?
The main phone number for Bon Secours - Memorial Regional Medical is (804) 764-6000, from Medicare's hospital records.
Call (804) 764-6000What is the address of Bon Secours - Memorial Regional Medical?
Bon Secours - Memorial Regional Medical is at 8260 Atlee Rd, Mechanicsville, VA 23116.
Directions (opens Google Maps)Does Bon Secours - Memorial Regional Medical have an emergency room?
Yes. Bon Secours - Memorial Regional Medical has an emergency department, according to Medicare data.
What is Bon Secours - Memorial Regional Medical's Medicare star rating?
Bon Secours - Memorial Regional Medical has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Bon Secours - Memorial Regional Medical spend a median of 3 hours 22 minutes there. That is 37 minutes longer than the average across Virginia hospitals (2 hours 45 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Bon Secours - Memorial Regional Medical. For a medical emergency, call 911.
Compare ER waits across Virginia · How Virginia hospitals rank on star ratings · Other birthing-friendly hospitals in Virginia · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 1,320 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Bon Secours - Memorial Regional Medical a 3-star patient experience rating out of 5. 65% would definitely recommend it (U.S. average 71%). 66% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Bon Secours - Memorial Regional Medical was better than the national benchmark on 2 and worse on 1. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 10.7% | 11.9% |
| Heart failure patients | 9.4% | 11.1% |
| Pneumonia patients | 15.1% | 15.2% |
| Stroke patients | 10.5% | 11.9% |
| COPD patients | 8.2% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.2% | 2.4% |
| Hospital-wide, all conditions | 2.9% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.8 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 132.12 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.26 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.26 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 1.92 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 2.59 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 9.18 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.57 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.36 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.53 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.93 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Bon Secours - Memorial Regional Medical
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 490069). Medicare Advantage plans have their own networks, which this section does not cover.
Virginia runs its own exchange, Virginia's Insurance Marketplace. Check its provider directory for Bon Secours - Memorial Regional Medical.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Bon Secours - Memorial Regional Medical was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 15.6% | 14.4% | Not compared |
| Heart failure | 21.1% | 21.3% | Not compared |
| Pneumonia | 19.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 21.3% | 20% | Not compared |
| Heart bypass surgery (CABG) | 10.3% | 11% | Not compared |
| Hip or knee replacement | 7.5% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 6 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart failure | 1.032 | 814 | More than expected |
| COPD | 1.011 | 199 | More than expected |
| Heart attack | 0.984 | 362 | Fewer than expected |
| Pneumonia | 0.959 | 506 | Fewer than expected |
| Heart bypass surgery | 0.911 | – | Fewer than expected |
| Hip or knee replacement | 0.907 | 243 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Bon Secours - Memorial Regional Medical's emergency department is classed by CMS as high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 239 patients. | 66% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 75 patients. | 87% | 73% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 22 patients. | 73% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 383 patients. | 202 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 14 patients. | 306 min | 257 min |
| Patients who left the ER before being seenLower is better. 53,817 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,965 patients. | 80% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 3,441 patients. | 11% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 98 patients. | 100% | 93% |
| Blood clot prevention givenHigher is better. 8,968 patients. | 88% | 90%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 302 patients. | 99% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 251 patients. | 99% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 31.7 |
| Patient experiencePatient survey results | 19 |
| SafetyHospital-acquired infections | 35 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Bon Secours - Memorial Regional Medical
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.8mi Autumn Care of Mechanicsville Mechanicsville, VA · 169 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
- 2.4mi Covenant Woods Nursing Home Mechanicsville, VA · 62 beds Medicare overall 4 of 5 stars · Short-stay quality 2 of 5
- 2.5mi Hanover Health and Rehabilitation Center Mechanicsville, VA · 120 beds Medicare overall 2 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 3.0mi DaVita Henrico County DialysisRichmond, VA
- 3.6mi Raceway Dialysis CenterRichmond, VA
- 4.1mi DaVita Mechanicsvile DialysisMechanicsville, VA
Home health agencies nearby See more
- 3.0mi Westminster Canterbury CorporationRichmond, VA
- 3.0mi Old Glory Home Health Care & Assistive CareRichmond, VA · 84% would recommend
- 4.9mi Compassus Bsmh Richmond HHARichmond, VA · 84% would recommend
Hospice care providers nearby See more
- 3.0mi Westminster Canterbury Richmond at HomeRichmond, VA · 60% would recommend Not rated
- 4.9mi Bon Secours Hospice and Palliative CareRichmond, VA · 82% would recommend
- 6.4mi VCU Health Hospice at Home By BayadaRichmond, VA · 83% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Bon Secours - Memorial Regional Medical
570 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 31 specialties.
Find doctors in Mechanicsville
Medicare-enrolled specialists with a practice in Mechanicsville, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Bon Secours - Memorial Regional Medical
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Virginia.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 409 | $65,340 | $15,296 | −7% |
| Heart failure and shock with major complicationsDRG 291 | 284 | $38,511 | $10,314 | −6% |
| Percutaneous and other intracardiac procedures without major complicationsDRG 274 | 156 | $244,604 | $25,331 | −4% |
| Gastrointestinal hemorrhage with complicationsDRG 378 | 97 | $40,480 | $7,901 | −8% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 96 | $37,564 | $8,419 | −6% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 77 | $49,298 | $12,520 | −9% |
| Cardiac arrhythmia and conduction disorders with complicationsDRG 309 | 74 | $24,959 | $6,230 | −10% |
| Esophagitis, gastroenteritis and miscellaneous digestive disorders without major complicationsDRG 392 | 74 | $28,276 | $6,671 | −6% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 1 Intraocular ProceduresAPC 5491 | 353 | $14,521 | $2,125 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 297 | $75,828 | $11,892 |
| Level 2 Upper GI ProceduresAPC 5302 | 286 | $11,483 | $1,725 |
| Level 1 Endovascular ProceduresAPC 5191 | 215 | $39,415 | $2,987 |
| Level 3 Electrophysiologic ProceduresAPC 5213 | 206 | $170,319 | $21,353 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Aug 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Virginia hospital finances.
Who owns Bon Secours - Memorial Regional Medical
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Bon Secours Memorial Regional Medical Center LLC, a non-profit organization, incorporated 1994.
975 doctors and other clinicians list Bon Secours - Memorial Regional Medical as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Bon Secours - Memorial Regional Medical
HRSA shortage designations and BLS pay data
Mental health: Parts of Hanover are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Nurse pay: registered nurses in Virginia earn a median $93,600 a year. Healthcare salaries in Virginia.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Virginia shortage areas
Closest other hospitals
Healthcare pay in Virginia
Registered nurses across Virginia (all employers) earned a median of $93,600 a year (BLS, May 2025).Registered Nurse (RN) salary in VirginiaNurse Practitioner salary in VirginiaRespiratory Therapist salary in VirginiaHealthcare salaries in Virginia
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Cite this data
Writing about Bon Secours - Memorial Regional Medical? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.