CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Heber Valley Medical Center
Heber City, UT 84032
County: Wasatch Directions Apple Maps Call (435) 657-4400
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Heber Valley Medical Center (opens the hospital's site)
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Quick answers about Heber Valley Medical Center
How long is the ER wait at Heber Valley Medical Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 9 min in the Heber Valley Medical Center emergency room (the average across Utah hospitals is 2 hr 18 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (435) 657-4400. In an emergency, call 911.
What is the phone number for Heber Valley Medical Center?
The main phone number for Heber Valley Medical Center is (435) 657-4400, from Medicare's hospital records.
Call (435) 657-4400What is the address of Heber Valley Medical Center?
Heber Valley Medical Center is at 1485 N Highway 40, Heber City, UT 84032.
Directions (opens Google Maps)Does Heber Valley Medical Center have an emergency room?
Yes. Heber Valley Medical Center has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Heber Valley Medical Center spend a median of 2 hours 9 minutes there. That is 9 minutes shorter than the average across Utah hospitals (2 hours 18 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Heber Valley Medical Center. For a medical emergency, call 911.
Compare ER waits across Utah · Other Critical Access hospitals in Utah · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 163 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Heber Valley Medical Center a 5-star patient experience rating out of 5. 87% would definitely recommend it (U.S. average 71%). 89% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Pneumonia patients | 12.5% | 15.2% |
| Hospital-wide, all conditions | 4.0% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 1 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.4 | 4.1 | Not compared |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Heber Valley Medical Center accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 461307). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Utah that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Select Health | 29 of 49 plans | Preferred |
| University of Utah Health Plans | 6 of 12 plans | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Utah
Plans that include this hospital: Med Benchmark Expanded Bronze Select Copay Plan - HSA Eligible, Select Health Med Benchmark Expanded Bronze Standardized Plan - HSA Eligible, Select Health Med Benchmark Gold Standardized Plan, Select Health Med Benchmark Platinum, Select Health Med Benchmark Platinum Standardized Plan, Select Health Med Benchmark Silver Medical Deductible w/Vision Compare plans
Adults in Utah qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Utah Medicaid plans it takes.
What insurance does Heber Valley Medical Center accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Heber Valley Medical Center is in network for 2 Marketplace insurers in Utah: Select Health (29 of 49 plans) and University of Utah Health Plans (6 of 12 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Heber Valley Medical Center take Medicare?
Heber Valley Medical Center is a Medicare-certified hospital (CMS Certification Number 461307), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Heber Valley Medical Center accept Select Health?
Heber Valley Medical Center is in network for 29 of 49 plans that Select Health sells on the Utah Marketplace in 2027, according to Select Health's network file loaded November 4, 2026. Not every Select Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Heber Valley Medical Center accept University of Utah Health Plans?
Heber Valley Medical Center is in network for 6 of 12 plans that University of Utah Health Plans sells on the Utah Marketplace in 2027, according to University of Utah Health Plans's network file loaded November 4, 2026. Not every University of Utah Health Plans plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Heber Valley Medical Center was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pneumonia | 16.8% | 17.3% | Not compared |
| Hip or knee replacement | 5.4% | 5.8% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Heber Valley Medical Center's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 44 patients. | 66% | 65% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 438 patients. | 129 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 20 patients. | 217 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 42 patients. | 242 min | 287 min |
| Patients who left the ER before being seenLower is better. 8,018 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,157 patients. | 95% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 214 patients. | 9% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 115 patients. | 89% | 93% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Care after a stay at Heber Valley Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.4mi Rocky Mountain Care - the Lodge Heber City, UT · 92 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
- 19mi Cascades at Orchard Park Orem, UT · 52 beds Medicare overall 4 of 5 stars · Short-stay quality 4 of 5
- 20mi Mission at Alpine Rehabilitation Center Pleasant Grove, UT · 52 beds Medicare overall 2 of 5 stars Abuse citation (CMS) SFF candidate
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 14mi 462311 Heber Valley DialysisHeber City, UT
- 14mi DaVita Lone Peak DialysisAmerican Fork, UT
- 15mi DaVita Utah Valley Dialysis CenterProvo, UT
Home health agencies nearby See more
- 14mi Dignity Home Health of UtahAmerican Fork, UT
- 14mi Star Kids Pediatric Home HealthAmerican Fork, UT Not rated
- 16mi Serenity Home Health of UtahPleasant Grove, UT Not rated
Hospice care providers nearby See more
- 14mi Belle Vie HospiceAmerican Fork, UT · 86% would recommend Not rated
- 14mi Dignity Hospice of UtahAmerican Fork, UT · 88% would recommend Not rated
- 16mi Serenity Hospice of UtahPleasant Grove, UT · 85% would recommend Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Heber Valley Medical Center
88 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 22 specialties.
Find doctors in Heber City
Medicare-enrolled specialists with a practice in Heber City, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Utah hospital finances.
Who owns Heber Valley Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Ihc Health Services Inc, a non-profit organization, incorporated 1975.
196 doctors and other clinicians list Heber Valley Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Ihc Health Services Inc (EIN 94-2854057)
As filed with the IRS by Ihc Health Services Inc, which also files for 20 other hospitals listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Heber Valley Medical Center
HRSA shortage designations and BLS pay data
Mental health: Wasatch is a federally designated health professional shortage area. Highest shortage score 17.
Nurse pay: registered nurses in Utah earn a median $84,600 a year. Healthcare salaries in Utah.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Utah shortage areas
Closest other hospitals
Healthcare pay in Utah
Registered nurses across Utah (all employers) earned a median of $84,600 a year (BLS, May 2025).Registered Nurse (RN) salary in UtahNurse Practitioner salary in UtahRespiratory Therapist salary in UtahHealthcare salaries in Utah
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Cite this data
Writing about Heber Valley Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.