Orem Community HospitalOrem, UT
Orem Community Hospital is a non-profit acute care hospital in Orem, Utah, with an emergency department. As of the July 2026 CMS release, patients treated and sent home spend a median of 1 hr 42 min in its emergency department, 36 min shorter than the Utah average of 2 hr 18 min. Patients give it 4 out of 5 stars in the Medicare patient survey.
(801) 224-4080 Visit Website- Time ZoneMST
- CountyUtah
- Emergency CapableYes
- FIPS49049
- Area Code801
Visiting Orem Community Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients spend an average of 1 hour 42 minutes in the emergency department at Orem Community Hospital. That is 36 minutes shorter than the Utah average of 2 hours 18 minutes.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Orem Community Hospital. For a medical emergency, call 911.
Compare ER waits across Utah · Other birthing-friendly hospitals in Utah · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 136 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Orem Community Hospital a 4-star patient experience rating out of 5. 85% would definitely recommend it (U.S. average 71%). 89% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients
On the 1 readmission and return-visit measures CMS could compare, Orem Community Hospital was no different from the national rate or its expected level.
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Orem Community Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 459 patients. | 102 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 16 patients. | 144 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 28 patients. | 196 min | 287 min |
| Patients who left the ER before being seenLower is better. 5,736 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,235 patients. | 94% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 435 patients. | 2% | 15% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Doctors at Orem Community Hospital
64 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 11 specialties.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Orem Community Hospital lists them here:
From the hospital's price transparency file (intermountainhealthcare.org/cms-hpt.txt), checked Oct 24, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Orem Community Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Utah.
Outpatient services
| Service | Services | Avg charge | Avg allowed |
|---|---|---|---|
| Level 3 Musculoskeletal ProceduresAPC 5113 | 27 | $12,807 | $2,900 |
| Level 4 Musculoskeletal ProceduresAPC 5114 | 20 | $26,691 | $6,153 |
| Level 1 Nerve ProceduresAPC 5431 | 16 | $6,763 | $1,730 |
| Level 2 Musculoskeletal ProceduresAPC 5112 | 15 | $6,103 | $1,440 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 12 | $39,275 | $11,775 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Utah hospital finances.
Who owns Orem Community Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Ihc Health Services Inc, a non-profit organization, incorporated 1975.
144 doctors and other clinicians list Orem Community Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Ihc Health Services Inc (EIN 94-2854057)
As filed with the IRS by Ihc Health Services Inc, which also files for 20 other hospitals listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Orem Community Hospital
HRSA shortage designations and BLS pay data
Mental health: Utah is a federally designated health professional shortage area. Highest shortage score 15.
Nurse pay: registered nurses in Utah earn a median $84,600 a year. Healthcare salaries in Utah.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Utah shortage areas
Find doctors in Orem
Medicare-enrolled specialists with a practice in Orem, with addresses, phone numbers and the hospitals they work with.
Care after a stay at Orem Community Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
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Home health agencies nearby See more
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- 0.8mi Horizon Home Health (Horizon Pediatric Home Care)Orem, UT Not rated
Hospice care providers nearby See more
- 0.8mi Utah HospiceOrem, UT · 73% would recommend
- 0.8mi Embrace HospiceOrem, UT Not rated
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Source: CMS Care Compare. Distances are approximate.
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