Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting The Heart Hospital Baylor Plano
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for The Heart Hospital Baylor Plano (opens the hospital's site)
Nearby hospitals
- 0.1mi Baylor Regional Medical Center at Plano Plano, TX · Emergency room · median ER visit 3 hr 31 min Call Baylor Regional Medical Center at Plano Directions to Baylor Regional Medical Center at Plano (Google Maps) Details for Baylor Regional Medical Center at Plano
- 1.4mi Legent Surgical Hospital Plano Plano, TX · Emergency room Call Legent Surgical Hospital Plano Directions to Legent Surgical Hospital Plano (Google Maps) Details for Legent Surgical Hospital Plano
- 1.4mi Medical Center of Plano Plano, TX · Emergency room · median ER visit 2 hr 18 min Call Medical Center of Plano Directions to Medical Center of Plano (Google Maps) Details for Medical Center of Plano
Quick answers about The Heart Hospital Baylor Plano
How long is the ER wait at The Heart Hospital Baylor Plano?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 40 min in the Heart Hospital Baylor Plano emergency room (the average across Texas hospitals is 2 hr 26 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (469) 814-3278. In an emergency, call 911.
What is the phone number for The Heart Hospital Baylor Plano?
The main phone number for The Heart Hospital Baylor Plano is (469) 814-3278, from Medicare's hospital records.
Call (469) 814-3278What is the address of The Heart Hospital Baylor Plano?
The Heart Hospital Baylor Plano is at 1100 Allied Dr, Plano, TX 75093.
Directions (opens Google Maps)Does The Heart Hospital Baylor Plano have an emergency room?
Yes. The Heart Hospital Baylor Plano has an emergency department, according to Medicare data.
What is The Heart Hospital Baylor Plano's Medicare star rating?
The Heart Hospital Baylor Plano has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at The Heart Hospital Baylor Plano spend a median of 2 hours 40 minutes there. That is 14 minutes longer than the average across Texas hospitals (2 hours 26 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with The Heart Hospital Baylor Plano. For a medical emergency, call 911.
Compare ER waits across Texas · How Texas hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 2,163 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave The Heart Hospital Baylor Plano a 4-star patient experience rating out of 5. 87% would definitely recommend it (U.S. average 71%). 86% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare The Heart Hospital Baylor Plano
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
The Heart Hospital Baylor Plano was no different from the national benchmark on all 2 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 9.3% | 11.9% |
| Heart failure patients | 11.0% | 11.1% |
| Pneumonia patients | 12.1% | 15.2% |
| Coronary bypass (CABG) surgery patients | 1.8% | 2.4% |
| Hospital-wide, all conditions | 2.0% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.66 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.23 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.11 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 1.76 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 0.67 | 1.56 | Better than national |
| Respiratory failure after surgeryper 1,000 patients | 4.99 | 8.15 | Better than national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.08 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 3.68 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 2.56 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.16 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does The Heart Hospital Baylor Plano accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 670025). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Texas that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross and Blue Shield of Texas | 463 of 594 plans | BLUE-ADVANTAGE-HMO | Blue-Advantage-Hmo |
| Antidote Health | 41 of 43 plans | TIERTWO | Tiertwo |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Texas
Plans that include this hospital: Blue Advantage Bronze HMO℠ - Balance HSA, Blue Advantage Bronze HMO℠ - Standard HSA, Blue Advantage Gold HMO℠ - Max, Blue Advantage Gold HMO℠ - Secure, Blue Advantage Gold HMO℠ - Standard, Blue Advantage Plus Bronze℠ - Standard HSA Compare plans
What insurance does The Heart Hospital Baylor Plano accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), The Heart Hospital Baylor Plano is in network for 2 Marketplace insurers in Texas: Blue Cross and Blue Shield of Texas (463 of 594 plans) and Antidote Health (41 of 43 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does The Heart Hospital Baylor Plano take Medicare?
The Heart Hospital Baylor Plano is a Medicare-certified hospital (CMS Certification Number 670025), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does The Heart Hospital Baylor Plano accept Blue Cross and Blue Shield of Texas?
The Heart Hospital Baylor Plano is in network for 463 of 594 plans that Blue Cross and Blue Shield of Texas sells on the Texas Marketplace in 2027, according to Blue Cross and Blue Shield of Texas's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Texas plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does The Heart Hospital Baylor Plano accept Antidote Health?
The Heart Hospital Baylor Plano is in network for 41 of 43 plans that Antidote Health sells on the Texas Marketplace in 2027, according to Antidote Health's network file loaded November 4, 2026. Not every Antidote Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 1 readmission and return-visit measures CMS could compare, The Heart Hospital Baylor Plano was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.6% | 16.2% | Not compared |
| Heart attack | 14.2% | 14.4% | Not compared |
| Heart failure | 20.2% | 21.3% | Not compared |
| Pneumonia | 16.2% | 17.3% | Not compared |
| Heart bypass surgery (CABG) | 10.6% | 11% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart failure | 0.960 | 642 | Fewer than expected |
| Pneumonia | 0.954 | – | Fewer than expected |
| Heart attack | 0.924 | 433 | Fewer than expected |
| Heart bypass surgery | 0.848 | 403 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
The Heart Hospital Baylor Plano's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 26 patients. | 42% | 66% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 378 patients. | 160 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 16 patients. | 392 min | 287 min |
| Patients who left the ER before being seenLower is better. 10,117 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 3,007 patients. | 96% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 3,751 patients. | 15% | 16% |
| Blood clot prevention givenHigher is better. 3,336 patients. | 89% | 91%* |
| Blood clot prevention given in intensive careHigher is better. 2,430 patients. | 98% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 60 |
| Patient experiencePatient survey results | 89 |
| SafetyHospital-acquired infections | 10 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at The Heart Hospital Baylor Plano
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.4mi Carrara Plano, TX · 112 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 0.8mi The Hillcrest of North Dallas Dallas, TX · 120 beds Medicare overall 1 of 5 stars · Short-stay quality 2 of 5 · Located in a hospital
- 1.3mi Landmark of Plano Rehabilitation and Nursing Center Plano, TX · 160 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.9mi USRC Plano DialysisPlano, TX
- 1.9mi DaVita Plano Tollway DialysisPlano, TX
- 1.9mi FMC of West PlanoPlano, TX
Home health agencies nearby See more
- 1.2mi Amity Health Care ServicesDallas, TX · 67% would recommend
- 1.2mi Chosen Home Health Service INCDallas, TX · 71% would recommend
- 1.2mi Higher Standards Senior Home Health CareDallas, TX · 69% would recommend
Hospice care providers nearby See more
- 1.2mi Lords Care HospiceDallas, TX Not rated
- 1.2mi Maxserve HospiceDallas, TX · 77% would recommend Not rated
- 1.9mi Ameri HospicePlano, TX Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at The Heart Hospital Baylor Plano
432 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 21 specialties.
Find doctors in Plano
Medicare-enrolled specialists with a practice in Plano, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. The Heart Hospital Baylor Plano lists them here:
From the hospital's price transparency file (www.bswhealth.com/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at The Heart Hospital Baylor Plano
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Texas.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Percutaneous and other intracardiac procedures without major complicationsDRG 274 | 416 | $121,962 | $24,537 | −4% |
| Endovascular cardiac valve replacement and supplement procedures without major complicationsDRG 267 | 326 | $174,510 | $37,689 | −5% |
| Cardiac valve and other major cardiothoracic procedures without cardiac catheterizationDRG 219 | 183 | $215,029 | $66,417 | −11% |
| Heart failure and shock with major complicationsDRG 291 | 174 | $45,127 | $9,692 | −18% |
| Cardiac valve and other major cardiothoracic procedures without cardiac catheterizationDRG 220 | 165 | $172,441 | $43,395 | −5% |
| Endovascular cardiac valve replacement and supplement procedures with major complicationsDRG 266 | 147 | $206,809 | $45,847 | −8% |
| Coronary bypass without cardiac catheterization without major complicationsDRG 236 | 103 | $136,348 | $33,427 | same |
| Cardiac arrhythmia and conduction disorders with complicationsDRG 309 | 97 | $24,646 | $5,764 | −18% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 1 Endovascular ProceduresAPC 5191 | 979 | $30,969 | $2,909 |
| Level 3 Electrophysiologic ProceduresAPC 5213 | 642 | $145,569 | $21,043 |
| Level 3 Endovascular ProceduresAPC 5193 | 543 | $82,355 | $9,756 |
| Level 3 Pacemaker and Similar ProceduresAPC 5223 | 323 | $61,630 | $9,520 |
| Level 4 Endovascular ProceduresAPC 5194 | 253 | $112,412 | $15,581 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.
Who owns The Heart Hospital Baylor Plano
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Texas Heart Hospital of the Southwest LLC, a for-profit organization, incorporated 1990.
638 doctors and other clinicians list The Heart Hospital Baylor Plano as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around The Heart Hospital Baylor Plano
HRSA shortage designations and BLS pay data
Mental health: Parts of Collin are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas
Closest other hospitals
Healthcare pay in Texas
Registered nurses across Texas (all employers) earned a median of $95,970 a year (BLS, May 2025).Registered Nurse (RN) salary in TexasNurse Practitioner salary in TexasRespiratory Therapist salary in TexasHealthcare salaries in Texas
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Cite this data
Writing about The Heart Hospital Baylor Plano? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.