facebook tracking North Hills Hospital, North Richland Hills, TX: ER Visit 2h 13m

North Hills Hospital, North Richland Hills, TX

4401 Booth Calloway Rd, North Richland Hills, TX 76180Tarrant County

Acute care hospital 142 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

North Hills Hospital is a for-profit acute care hospital in North Richland Hills, Texas, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients treated and sent home spend a median of 2 hr 13 min in its emergency department, 13 min shorter than the average across Texas hospitals (2 hr 26 min). Medicare rates it 2 out of 5 stars overall, and patients give it 3 out of 5 in the Medicare patient survey. North Hills Hospital is in network for at least one 2027 Marketplace plan from 5 insurers in Texas, according to the insurers' network files loaded November 4, 2026.

Visiting North Hills Hospital

Address 4401 Booth Calloway Rd
North Richland Hills, TX 76180
County: Tarrant
Directions Apple Maps Call (817) 255-1000
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 13 min (average across TX hospitals: 2 hr 26 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across TX
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for North Hills Hospital (opens the hospital's site)

Quick answers about North Hills Hospital

How long is the ER wait at North Hills Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 13 min in the North Hills Hospital emergency room (the average across Texas hospitals is 2 hr 26 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (817) 255-1000. In an emergency, call 911.

What is the phone number for North Hills Hospital?

The main phone number for North Hills Hospital is (817) 255-1000, from Medicare's hospital records.

Call (817) 255-1000
What is the address of North Hills Hospital?

North Hills Hospital is at 4401 Booth Calloway Rd, North Richland Hills, TX 76180.

Directions (opens Google Maps)
Does North Hills Hospital have an emergency room?

Yes. North Hills Hospital has an emergency department, according to Medicare data.

What is North Hills Hospital's Medicare star rating?

North Hills Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Patients treated and sent home from the emergency department at North Hills Hospital spend a median of 2 hours 13 minutes there. That is 13 minutes shorter than the average across Texas hospitals (2 hours 26 minutes).

CMS rating ★★★★★ 2/5
Left before seen 0%
ER volume high
Type Acute Care
Ownership For-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with North Hills Hospital. For a medical emergency, call 911.

Compare ER waits across Texas · How Texas hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 615 completed surveys · patients discharged Jan 2025 – Dec 2025

Patients gave North Hills Hospital a 3-star patient experience rating out of 5. 69% would definitely recommend it (U.S. average 71%). 70% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 3 out of 5
Would definitely recommend 69% U.S. 71% · TX 73%
Rated 9 or 10 of 10 70% U.S. 72% · TX 73%
Survey response rate 18% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
78% always · 5% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
72% always · 8% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
61% always · 19% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
79% yes · 21% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
76% always · 8% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
70% 9 or 10 · 10% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
69% definitely yes · 9% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 4 hospital-acquired infections CMS could compare, North Hills Hospital was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Same as national 1 infections vs 3.5 predicted · ratio 0.29
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Same as national 0 infections vs 1.9 predicted · ratio 0.00
MRSA bloodstream infectionsBloodstream infections caused by methicillin-resistant Staphylococcus aureus, a drug-resistant bacteria.
Same as national 1 infections vs 1.8 predicted · ratio 0.57
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Better than national 0 infections vs 5.9 predicted · ratio 0.00

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 1.01

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart attack patients 12.1% 11.9%
Heart failure patients 11.4% 11.1%
Pneumonia patients 16.7% 15.2%
Stroke patients 13.8% 11.9%
COPD patients 10.5% 8.6%
Coronary bypass (CABG) surgery patients 3.2% 2.4%
Hospital-wide, all conditions 3.8% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 11 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 4.2 4.1 Not compared
Pressure ulcers (bed sores)per 1,000 patients 0.23 0.55 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.22 0.24 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.17 0.18 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.05 2.25 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.51 1.56 Same as national
Respiratory failure after surgeryper 1,000 patients 14.49 8.15 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 2.68 3.31 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 4.26 4.89 Same as national
Surgical wound splitting openper 1,000 patients 1.64 1.7 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 0.93 1.04 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does North Hills Hospital accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 450087). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Texas that list this hospital

Marketplace insurers whose 2027 plan networks in Texas list North Hills Hospital, most plans in network first
InsurerPlans in networkNetworkNetwork tier
Blue Cross and Blue Shield of Texas 588 of 594 plans BLUE-ADVANTAGE-HMO, MYBLUE-HEALTH Blue-Advantage-Hmo
Oscar 182 of 182 plans – Preferred
Antidote Health 41 of 43 plans TIERTWO Tiertwo
Ambetter 38 of 38 plans – Preferred
Molina Healthcare 12 of 12 plans – –

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Texas

Plans that include this hospital: Blue Advantage Bronze HMO℠ - Balance HSA, Blue Advantage Bronze HMO℠ - Standard HSA, Blue Advantage Gold HMO℠ - Max, Blue Advantage Gold HMO℠ - Secure, Blue Advantage Gold HMO℠ - Standard, Blue Advantage Plus Bronze℠ - Standard HSA Compare plans

Is North Hills Hospital in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does North Hills Hospital accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), North Hills Hospital is in network for 5 Marketplace insurers in Texas: Blue Cross and Blue Shield of Texas (588 of 594 plans), Oscar (182 of 182 plans), Antidote Health (41 of 43 plans) and 2 other insurers. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does North Hills Hospital take Medicare?

North Hills Hospital is a Medicare-certified hospital (CMS Certification Number 450087), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does North Hills Hospital accept Blue Cross and Blue Shield of Texas?

North Hills Hospital is in network for 588 of 594 plans that Blue Cross and Blue Shield of Texas sells on the Texas Marketplace in 2027, according to Blue Cross and Blue Shield of Texas's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Texas plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does North Hills Hospital accept Oscar?

North Hills Hospital is in network for 182 of 182 plans that Oscar sells on the Texas Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does North Hills Hospital accept Antidote Health?

North Hills Hospital is in network for 41 of 43 plans that Antidote Health sells on the Texas Marketplace in 2027, according to Antidote Health's network file loaded November 4, 2026. Not every Antidote Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

On the 2 readmission and return-visit measures CMS could compare, North Hills Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 17.7% 16.2% Not compared
Heart attack 14.7% 14.4% Not compared
Heart failure 23.7% 21.3% Not compared
Pneumonia 18.9% 17.3% Not compared
COPD (chronic lung disease) 21.6% 20% Not compared
Heart bypass surgery (CABG) 12.2% 11% Not compared
Hip or knee replacement 6.9% 5.8% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart attackDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -1.7 days per 100 discharges vs expected · U.S. +4.2
Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +56 days per 100 discharges vs expected · U.S. +1.2
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +28.9 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.8 per 1,000 procedures · U.S. 13
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.20 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 4 of 5 conditions are above 1.00.

ConditionRatioPatientsReadmissions
Heart failure 1.055 188 More than expected
Pneumonia 1.052 261 More than expected
Heart attack 1.035 74 More than expected
COPD 1.014 64 More than expected
Heart bypass surgery 0.968 – Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025

North Hills Hospital's emergency department is classed by CMS as high volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 141 patients. 70% 66%
Septic shock: full treatment within 3 hoursHigher is better. 50 patients. 62% 75%
Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 28 patients. 0% 53%*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 409 patients. 133 min 162 min
Patients who left the ER before being seenLower is better. 45,212 patients. 0% 2%
Health care workers vaccinated against fluHigher is better. 1,429 patients. 38% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 3,701 patients. 20% 16%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 14 patients. 79% 93%
Blood clot prevention givenHigher is better. 5,392 patients. 93% 91%*
Blood clot prevention given in intensive careHigher is better. 1,245 patients. 99% 97%*
Stroke: clot prevention started by day 2Higher is better. 87 patients. 91% 94%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
27 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
1.02
2% more than the national median per hospital stay (about $27,965 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications32
Patient experiencePatient survey results34
SafetyHospital-acquired infections42
Efficiency and costMedicare spending per patient0

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at North Hills Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at North Hills Hospital

99 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 20 specialties.

See all 99 clinicians

Find doctors in North Richland Hills

Medicare-enrolled specialists with a practice in North Richland Hills, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at North Hills Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Texas.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 117 $113,058 $15,479 −7%
Heart failure and shock with major complicationsDRG 291 73 $83,149 $11,384 −4%
Simple pneumonia and pleurisy with major complicationsDRG 193 46 $91,598 $11,758 +3%
Renal failure with major complicationsDRG 682 39 $90,802 $11,846 −7%
Other kidney and urinary tract diagnoses with major complicationsDRG 698 36 $96,679 $13,643 −5%
Respiratory infections and inflammations with major complicationsDRG 177 32 $95,042 $12,489 −9%
Kidney and urinary tract infections without major complicationsDRG 690 31 $69,124 $7,739 −7%
Pulmonary edema and respiratory failureDRG 189 29 $83,902 $10,598 −11%

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 75 $35,559 $2,445
Level 1 Endovascular ProceduresAPC 5191 43 $60,153 $2,947
Level 3 Electrophysiologic ProceduresAPC 5213 31 $327,174 $21,387
Level 2 Upper GI ProceduresAPC 5302 28 $30,462 $1,717
Level 3 Vascular ProceduresAPC 5183 22 $49,171 $2,878

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending May 2025

Beds
142
Reported to Medicare, FY2025
Employees
559
Full-time equivalent
Discharges
8,368
Inpatient stays a year
Patient revenue
$195.7 million
Net of discounts
Operating margin
31.1%
On patient care
Charity care
$14.8 million
11.0% of expenses
Bad debt
$14.1 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.

Who owns North Hills Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Columbia North Hills Hospital Subsidiary LP, a for-profit organization, incorporated 1997.

Columbia North Texas Subsidiary Gp LLC General partner · 0% · since 2011 For-profit
Columbia North Texas Healthcare System LP Limited partner · 100% · since 2007
Columbia-sdh Holdings Inc Owns 5% or more indirectly · 100% · since 2007 Holding company For-profit
HCA Healthcare Inc Owns 5% or more indirectly · 100% · since 2011 For-profit
HCA Inc Owns 5% or more indirectly · 100% · since 2007 For-profit
Healthtrust Inc - the Hospital Company Owns 5% or more indirectly · 100% · since 2007 For-profit
HCA Squared LLC Owns 5% or more indirectly · 26.6% · since 2011 For-profit
Hospital Corp LLC Owns 5% or more indirectly · 26.6% · since 2010 For-profit
HCA Health Services of Texas Inc Owns 5% or more indirectly · 20.8% · since 2010 For-profit
Healthserv Acquisition LLC Owns 5% or more indirectly · 20.8% · since 2010 For-profit
Galtex LLC Owns 5% or more indirectly · 19.5% · since 2016 For-profit
Medical City Dallas Hospital Inc Owns 5% or more indirectly · 19.5% · since 2016 For-profit

and 7 more organizations.

178 doctors and other clinicians list North Hills Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around North Hills Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Tarrant are federally designated health professional shortage areas (5 designations). Highest shortage score 16.

Mental health: Parts of Tarrant are federally designated health professional shortage areas (1 designation). Highest shortage score 16.

Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas

Healthcare pay in Texas

Registered nurses across Texas (all employers) earned a median of $95,970 a year (BLS, May 2025).Registered Nurse (RN) salary in TexasNurse Practitioner salary in TexasRespiratory Therapist salary in TexasHealthcare salaries in Texas

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Cite this data

Writing about North Hills Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the October 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/texas/north-richland-hills/north-hills-hospital/4401-booth-calloway-rd/

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