Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Good Shepherd Medical Center Marshall
Marshall, TX 75670
County: Harrison Directions Apple Maps Call (903) 927-6000
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Good Shepherd Medical Center Marshall (opens the hospital's site)
Nearby hospitals
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Quick answers about Good Shepherd Medical Center Marshall
How long is the ER wait at Good Shepherd Medical Center Marshall?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 26 min in the Good Shepherd Medical Center Marshall emergency room (the average across Texas hospitals is 2 hr 26 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (903) 927-6000. In an emergency, call 911.
What is the phone number for Good Shepherd Medical Center Marshall?
The main phone number for Good Shepherd Medical Center Marshall is (903) 927-6000, from Medicare's hospital records.
Call (903) 927-6000What is the address of Good Shepherd Medical Center Marshall?
Good Shepherd Medical Center Marshall is at 811 S Washington Ave, Marshall, TX 75670.
Directions (opens Google Maps)Does Good Shepherd Medical Center Marshall have an emergency room?
Yes. Good Shepherd Medical Center Marshall has an emergency department, according to Medicare data.
What is Good Shepherd Medical Center Marshall's Medicare star rating?
Good Shepherd Medical Center Marshall has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Good Shepherd Medical Center Marshall spend a median of 2 hours 26 minutes there. That is about the same as the average across Texas hospitals (2 hours 26 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Good Shepherd Medical Center Marshall. For a medical emergency, call 911.
Compare ER waits across Texas · How Texas hospitals rank on star ratings · Other birthing-friendly hospitals in Texas · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 503 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Good Shepherd Medical Center Marshall a 4-star patient experience rating out of 5. 70% would definitely recommend it (U.S. average 71%). 74% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Good Shepherd Medical Center Marshall was better than the national benchmark on 3 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 9.4% | 11.9% |
| Heart failure patients | 8.6% | 11.1% |
| Pneumonia patients | 13.3% | 15.2% |
| Stroke patients | 12.2% | 11.9% |
| COPD patients | 5.5% | 8.6% |
| Coronary bypass (CABG) surgery patients | 3.0% | 2.4% |
| Hospital-wide, all conditions | 3.5% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 11 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 179.36 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.13 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.29 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.36 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.12 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.82 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 9.92 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.47 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.61 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.56 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.78 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Good Shepherd Medical Center Marshall accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 450032). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Texas that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross and Blue Shield of Texas | 463 of 594 plans | BLUE-ADVANTAGE-HMO | Blue-Advantage-Hmo |
| Antidote Health | 41 of 43 plans | TIERTWO | Tiertwo |
| CHRISTUS Health Plan | 18 of 18 plans | – | Preferred |
| UnitedHealthcare | 14 of 47 plans | – | Non-Preferred |
| Imperial Insurance Companies, Inc. | 8 of 11 plans | – | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Texas
What insurance does Good Shepherd Medical Center Marshall accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Good Shepherd Medical Center Marshall is in network for 5 Marketplace insurers in Texas: Blue Cross and Blue Shield of Texas (463 of 594 plans), Antidote Health (41 of 43 plans), CHRISTUS Health Plan (18 of 18 plans) and 2 other insurers. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Good Shepherd Medical Center Marshall take Medicare?
Good Shepherd Medical Center Marshall is a Medicare-certified hospital (CMS Certification Number 450032), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Good Shepherd Medical Center Marshall accept Blue Cross and Blue Shield of Texas?
Good Shepherd Medical Center Marshall is in network for 463 of 594 plans that Blue Cross and Blue Shield of Texas sells on the Texas Marketplace in 2027, according to Blue Cross and Blue Shield of Texas's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Texas plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Good Shepherd Medical Center Marshall accept Antidote Health?
Good Shepherd Medical Center Marshall is in network for 41 of 43 plans that Antidote Health sells on the Texas Marketplace in 2027, according to Antidote Health's network file loaded November 4, 2026. Not every Antidote Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Good Shepherd Medical Center Marshall accept CHRISTUS Health Plan?
Good Shepherd Medical Center Marshall is in network for 18 of 18 plans that CHRISTUS Health Plan sells on the Texas Marketplace in 2027, according to CHRISTUS Health Plan's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Good Shepherd Medical Center Marshall was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 15.5% | 14.4% | Not compared |
| Heart failure | 22.8% | 21.3% | Not compared |
| Pneumonia | 19.7% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.5% | 20% | Not compared |
| Heart bypass surgery (CABG) | 13.9% | 11% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 4 of 5 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 1.076 | 817 | More than expected |
| Heart attack | 1.061 | 233 | More than expected |
| Heart failure | 1.060 | 467 | More than expected |
| COPD | 1.015 | 231 | More than expected |
| Heart bypass surgery | 0.978 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Good Shepherd Medical Center Marshall's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 115 patients. | 94% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 36 patients. | 100% | 73% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 42 patients. | 81% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 357 patients. | 146 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 18 patients. | 278 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 24 patients. | 476 min | 287 min |
| Patients who left the ER before being seenLower is better. 112,917 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 8,300 patients. | 87% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 5,111 patients. | 16% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 109 patients. | 95% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 304 patients. | 98% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 247 patients. | 93% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 42 |
| Patient experiencePatient survey results | 35 |
| SafetyHospital-acquired infections | 71.7 |
| Efficiency and costMedicare spending per patient | 10 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Good Shepherd Medical Center Marshall
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- <0.1mi Marshall Manor Nursing & Rehabilitation Center Marshall, TX · 179 beds Medicare overall 4 of 5 stars · Short-stay quality 2 of 5
- 0.1mi Marshall Manor West Marshall, TX · 118 beds Medicare overall 2 of 5 stars · Short-stay quality 3 of 5
- 4.2mi Heritage House of Marshall Health & Rehabilitation Marshall, TX · 125 beds Medicare overall 2 of 5 stars · Short-stay quality 3 of 5 · Located in a hospital
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 3.5mi DaVita Marshall Dialysis CenterMarshall, TX
- 3.5mi DaVita Pinecrest Dialysis CenterMarshall, TX
- 20mi DaVita Fourth Street DialysisLongview, TX
Home health agencies nearby See more
- 3.5mi Good Shepherd Homecare - MarshallMarshall, TX · 85% would recommend
- 3.5mi Marshall Homecare and HospiceMarshall, TX Not rated
- 20mi Accentcare Home Health of TexasLongview, TX · 81% would recommend
Hospice care providers nearby See more
- 3.5mi Marshall Homecare and HospiceMarshall, TX · 80% would recommend
- 20mi Accentcare Hospice & Palliative Care of TexasLongview, TX · 93% would recommend
- 20mi Heart to Heart Hospice of East TexasLongview, TX · 87% would recommend
Source: CMS Care Compare. Distances are approximate.
Inpatient rehabilitation unit
CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 45T032
Good Shepherd Medical Center Marshall runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 47% here, against 67% nationally. It is worse than national on returned home or to the community and preventable readmissions after discharge.
Results
Safety
Cost
Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.
Doctors at Good Shepherd Medical Center Marshall
403 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 31 specialties.
Find doctors in Marshall
Medicare-enrolled specialists with a practice in Marshall, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Good Shepherd Medical Center Marshall
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Texas.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 531 | $69,426 | $15,843 | −5% |
| Heart failure and shock with major complicationsDRG 291 | 197 | $45,005 | $11,143 | −6% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 148 | $49,583 | $11,585 | +1% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 113 | $43,234 | $9,563 | −5% |
| Pulmonary edema and respiratory failureDRG 189 | 91 | $49,047 | $11,163 | −6% |
| Other kidney and urinary tract diagnoses with major complicationsDRG 698 | 80 | $63,345 | $13,593 | −5% |
| Infectious and parasitic diseases with operating room procedures with major complicationsDRG 853 | 77 | $190,436 | $32,748 | −21% |
| Renal failure with complicationsDRG 683 | 69 | $36,520 | $8,726 | same |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 1,042 | $26,006 | $2,406 |
| Level 2 Urology and Related ServicesAPC 5372 | 263 | $1,251 | $608 |
| Level 3 Urology and Related ServicesAPC 5373 | 259 | $6,124 | $1,812 |
| Level 1 Intraocular ProceduresAPC 5491 | 230 | $24,487 | $2,039 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 216 | $123,306 | $11,507 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.
Who owns Good Shepherd Medical Center Marshall
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Christus Good Shepherd Medical Center, a non-profit organization, incorporated 1954.
800 doctors and other clinicians list Good Shepherd Medical Center Marshall as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Christus Good Shepherd Medical Center (EIN 75-0974351)
As filed with the IRS by Christus Good Shepherd Medical Center. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Good Shepherd Medical Center Marshall
HRSA shortage designations and BLS pay data
Primary care: Parts of Harrison are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Mental health: Harrison is a federally designated health professional shortage area. Highest shortage score 16.
Dental: Parts of Harrison are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas
Closest other hospitals
Healthcare pay in Texas
Registered nurses across Texas (all employers) earned a median of $95,970 a year (BLS, May 2025).Registered Nurse (RN) salary in TexasNurse Practitioner salary in TexasRespiratory Therapist salary in TexasHealthcare salaries in Texas
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Cite this data
Writing about Good Shepherd Medical Center Marshall? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.