Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Houston Methodist West Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
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Quick answers about Houston Methodist West Hospital
How long is the ER wait at Houston Methodist West Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 10 min in the Houston Methodist West Hospital emergency room (the average across Texas hospitals is 2 hr 26 min). 1% of ER patients left before being seen. For tonight's wait, call (832) 522-1000. In an emergency, call 911.
What is the phone number for Houston Methodist West Hospital?
The main phone number for Houston Methodist West Hospital is (832) 522-1000, from Medicare's hospital records.
Call (832) 522-1000What is the address of Houston Methodist West Hospital?
Houston Methodist West Hospital is at 18500 Katy Freeway, Houston, TX 77094.
Directions (opens Google Maps)Does Houston Methodist West Hospital have an emergency room?
Yes. Houston Methodist West Hospital has an emergency department, according to Medicare data.
What is Houston Methodist West Hospital's Medicare star rating?
Houston Methodist West Hospital has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Houston Methodist West Hospital spend a median of 3 hours 10 minutes there. That is 44 minutes longer than the average across Texas hospitals (2 hours 26 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Houston Methodist West Hospital. For a medical emergency, call 911.
Compare ER waits across Texas · How Texas hospitals rank on star ratings · Other birthing-friendly hospitals in Texas · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 2,208 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Houston Methodist West Hospital a 4-star patient experience rating out of 5. 83% would definitely recommend it (U.S. average 71%). 80% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Houston Methodist West Hospital
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 6 hospital-acquired infections CMS could compare, Houston Methodist West Hospital was better than the national benchmark on 3 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 12.0% | 11.9% |
| Heart failure patients | 9.3% | 11.1% |
| Pneumonia patients | 15.1% | 15.2% |
| Stroke patients | 9.4% | 11.9% |
| COPD patients | 7.3% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.2% | 2.4% |
| Hospital-wide, all conditions | 3.5% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 5 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 146.18 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.14 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.25 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.15 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.31 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.4 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 9.8 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.27 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.08 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.6 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.8 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Houston Methodist West Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 670077). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Texas that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Antidote Health | 41 of 43 plans | TIERTWO | Tiertwo |
| Wellpoint | 23 of 23 plans | – | Participating |
| Community Health Choice | 7 of 25 plans | – | Preferred |
| Harbor Health | 4 of 28 plans | – | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Texas
Plans that include this hospital: Antidote Health Bronze Elite, Antidote Health Bronze Elite + Dental, Antidote Health Bronze Enhanced Blood Pressure Management + Dental Unlimited, Antidote Health Bronze Enhanced Blood Pressure Management Unlimited, Antidote Health Bronze Enhanced Diabetes + Dental Unlimited, Antidote Health Bronze Enhanced Diabetes Unlimited Compare plans
What insurance does Houston Methodist West Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Houston Methodist West Hospital is in network for 4 Marketplace insurers in Texas: Antidote Health (41 of 43 plans), Wellpoint (23 of 23 plans), Community Health Choice (7 of 25 plans) and 1 other insurer. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Houston Methodist West Hospital take Medicare?
Houston Methodist West Hospital is a Medicare-certified hospital (CMS Certification Number 670077), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Houston Methodist West Hospital accept Antidote Health?
Houston Methodist West Hospital is in network for 41 of 43 plans that Antidote Health sells on the Texas Marketplace in 2027, according to Antidote Health's network file loaded November 4, 2026. Not every Antidote Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Houston Methodist West Hospital accept Wellpoint?
Houston Methodist West Hospital is in network for 23 of 23 plans that Wellpoint sells on the Texas Marketplace in 2027, according to Wellpoint's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Houston Methodist West Hospital accept Community Health Choice?
Houston Methodist West Hospital is in network for 7 of 25 plans that Community Health Choice sells on the Texas Marketplace in 2027, according to Community Health Choice's network file loaded November 4, 2026. Not every Community Health Choice plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Houston Methodist West Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 13.7% | 14.4% | Not compared |
| Heart failure | 21.9% | 21.3% | Not compared |
| Pneumonia | 17.6% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.2% | 20% | Not compared |
| Heart bypass surgery (CABG) | 9.8% | 11% | Not compared |
| Hip or knee replacement | 5.7% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 6 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.245 | – | More than expected |
| Heart failure | 1.029 | 496 | More than expected |
| COPD | 0.989 | 110 | Fewer than expected |
| Pneumonia | 0.962 | 584 | Fewer than expected |
| Heart bypass surgery | 0.951 | – | Fewer than expected |
| Heart attack | 0.938 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Houston Methodist West Hospital's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 138 patients. | 77% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 38 patients. | 76% | 73% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 22 patients. | 55% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 388 patients. | 190 min | 162 min |
| Patients who left the ER before being seenLower is better. 65,984 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 4,333 patients. | 64% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 5,449 patients. | 14% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 74 patients. | 93% | 93% |
| Blood clot prevention given in intensive careHigher is better. 1,973 patients. | 98% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 258 patients. | 98% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 204 patients. | 96% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 20 |
| Patient experiencePatient survey results | 61 |
| SafetyHospital-acquired infections | 50 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Houston Methodist West Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.7mi Solera at West Houston Houston, TX · 112 beds Medicare overall 2 of 5 stars · Short-stay quality 5 of 5
- 2.8mi Oakmont Healthcare and Rehabilitation Center Katy, TX · 130 beds Medicare overall 2 of 5 stars
- 3.0mi Mason Creek Transitional Care of Katy Katy, TX · 125 beds Medicare overall 3 of 5 stars · Short-stay quality 3 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 3.5mi DaVita Bear Creek DialysisHouston, TX
- 3.5mi DaVita Horizon DialysisHouston, TX
- 3.6mi DaVita Katy Cinco Ranch DialysisKaty, TX
Home health agencies nearby See more
- 1.1mi Elite Home HealthHouston, TX · 54% would recommend
- 3.5mi Accentcare Home Health of Houston - NorthHouston, TX · 71% would recommend
- 3.5mi Applied Home HealthHouston, TX
Hospice care providers nearby See more
- 3.5mi Accentcare Hospice & Palliative Care of Houston - CentralHouston, TX · 72% would recommend Not rated
- 3.5mi Excellent Hospice and Palliative CareHouston, TX Not rated
- 3.5mi Medcore Preferred HospiceHouston, TX Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Houston Methodist West Hospital
801 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 31 specialties.
Find doctors in Houston
Medicare-enrolled specialists with a practice in Houston, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Houston Methodist West Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Texas.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 380 | $99,817 | $15,435 | −8% |
| Heart failure and shock with major complicationsDRG 291 | 209 | $56,791 | $10,321 | −13% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 100 | $64,239 | $12,460 | −9% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 82 | $62,142 | $10,831 | −6% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 77 | $53,212 | $8,660 | −14% |
| Pulmonary edema and respiratory failureDRG 189 | 62 | $66,877 | $10,343 | −13% |
| Other kidney and urinary tract diagnoses with major complicationsDRG 698 | 62 | $74,032 | $12,858 | −10% |
| Kidney and urinary tract infections with major complicationsDRG 689 | 60 | $43,438 | $9,542 | −8% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 945 | $21,408 | $2,513 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 255 | $116,344 | $12,145 |
| Level 4 Musculoskeletal ProceduresAPC 5114 | 206 | $85,985 | $6,544 |
| Level 1 Nerve ProceduresAPC 5431 | 176 | $26,680 | $1,774 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 171 | $20,683 | $1,482 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.
Who owns Houston Methodist West Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Methodist Health Centers, a non-profit organization, incorporated 1997.
1,180 doctors and other clinicians list Houston Methodist West Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Houston Methodist West Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Harris are federally designated health professional shortage areas (8 designations). Highest shortage score 18.
Mental health: Parts of Harris are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Dental: Parts of Harris are federally designated health professional shortage areas (9 designations). Highest shortage score 20.
Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas
Closest other hospitals
Healthcare pay in Texas
Registered nurses across Texas (all employers) earned a median of $95,970 a year (BLS, May 2025).Registered Nurse (RN) salary in TexasNurse Practitioner salary in TexasRespiratory Therapist salary in TexasHealthcare salaries in Texas
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Cite this data
Writing about Houston Methodist West Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.