Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Las Palmas Medical Center
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Las Palmas Medical Center (opens the hospital's site)
Nearby hospitals
- 0.2mi Providence Memorial Hospital El Paso, TX · Emergency room · median ER visit 2 hr 37 min Call Providence Memorial Hospital Directions to Providence Memorial Hospital (Google Maps) Details for Providence Memorial Hospital
- 1.1mi Sierra Medical Center El Paso, TX · Emergency room · median ER visit 2 hr 40 min Call Sierra Medical Center Directions to Sierra Medical Center (Google Maps) Details for Sierra Medical Center
- 1.5mi Columbia Rehabilitation Hospital El Paso, TX Call Columbia Rehabilitation Hospital Directions to Columbia Rehabilitation Hospital (Google Maps) Details for Columbia Rehabilitation Hospital
Quick answers about Las Palmas Medical Center
How long is the ER wait at Las Palmas Medical Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 7 min in the Las Palmas Medical Center emergency room (the average across Texas hospitals is 2 hr 26 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (915) 521-1200. In an emergency, call 911.
What is the phone number for Las Palmas Medical Center?
The main phone number for Las Palmas Medical Center is (915) 521-1200, from Medicare's hospital records.
Call (915) 521-1200What is the address of Las Palmas Medical Center?
Las Palmas Medical Center is at 1801 N Oregon St, El Paso, TX 79902.
Directions (opens Google Maps)Does Las Palmas Medical Center have an emergency room?
Yes. Las Palmas Medical Center has an emergency department, according to Medicare data.
What is Las Palmas Medical Center's Medicare star rating?
Las Palmas Medical Center has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Las Palmas Medical Center spend a median of 2 hours 7 minutes there. That is 19 minutes shorter than the average across Texas hospitals (2 hours 26 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Las Palmas Medical Center. For a medical emergency, call 911.
Compare ER waits across Texas · How Texas hospitals rank on star ratings · Other birthing-friendly hospitals in Texas · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 1,372 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Las Palmas Medical Center a 2-star patient experience rating out of 5. 60% would definitely recommend it (U.S. average 71%). 64% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Las Palmas Medical Center
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 6 hospital-acquired infections CMS could compare, Las Palmas Medical Center was better than the national benchmark on 3 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.8% | 11.9% |
| Heart failure patients | 11.6% | 11.1% |
| Pneumonia patients | 14.9% | 15.2% |
| Stroke patients | 7.1% | 11.9% |
| COPD patients | 10.3% | 8.6% |
| Hospital-wide, all conditions | 3.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.8 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 208.91 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.14 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.22 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 1.97 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.96 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 8.45 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.56 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.8 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.93 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.83 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Las Palmas Medical Center accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 450107). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Texas that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross and Blue Shield of Texas | 463 of 594 plans | BLUE-ADVANTAGE-HMO | Blue-Advantage-Hmo |
| Oscar | 42 of 182 plans | – | Preferred |
| Antidote Health | 41 of 43 plans | TIERTWO | Tiertwo |
| Ambetter | 17 of 38 plans | – | Preferred |
| Harbor Health | 4 of 28 plans | – | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Texas
What insurance does Las Palmas Medical Center accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Las Palmas Medical Center is in network for 5 Marketplace insurers in Texas: Blue Cross and Blue Shield of Texas (463 of 594 plans), Oscar (42 of 182 plans), Antidote Health (41 of 43 plans) and 2 other insurers. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Las Palmas Medical Center take Medicare?
Las Palmas Medical Center is a Medicare-certified hospital (CMS Certification Number 450107), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Las Palmas Medical Center accept Blue Cross and Blue Shield of Texas?
Las Palmas Medical Center is in network for 463 of 594 plans that Blue Cross and Blue Shield of Texas sells on the Texas Marketplace in 2027, according to Blue Cross and Blue Shield of Texas's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Texas plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Las Palmas Medical Center accept Oscar?
Las Palmas Medical Center is in network for 42 of 182 plans that Oscar sells on the Texas Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Not every Oscar plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Las Palmas Medical Center accept Antidote Health?
Las Palmas Medical Center is in network for 41 of 43 plans that Antidote Health sells on the Texas Marketplace in 2027, according to Antidote Health's network file loaded November 4, 2026. Not every Antidote Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Las Palmas Medical Center was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 16.6% | 14.4% | Not compared |
| Heart failure | 22.3% | 21.3% | Not compared |
| Pneumonia | 20.5% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.4% | 20% | Not compared |
| Heart bypass surgery (CABG) | 11% | 11% | Not compared |
| Hip or knee replacement | 6.7% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 4 of 6 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 1.116 | 342 | More than expected |
| Heart attack | 1.052 | 111 | More than expected |
| Heart bypass surgery | 1.047 | – | More than expected |
| Heart failure | 1.039 | 247 | More than expected |
| COPD | 0.996 | – | Fewer than expected |
| Hip or knee replacement | 0.915 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Las Palmas Medical Center's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 162 patients. | 80% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 49 patients. | 82% | 73% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 12 patients. | 75% | 69% |
| Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 28 patients. | 21% | 53%* |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 443 patients. | 127 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 13 patients. | 152 min | 257 min |
| Patients who left the ER before being seenLower is better. 125,160 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 4,506 patients. | 50% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 3,659 patients. | 11% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 104 patients. | 93% | 93% |
| Blood clot prevention givenHigher is better. 13,122 patients. | 93% | 90%* |
| Blood clot prevention given in intensive careHigher is better. 3,666 patients. | 98% | 97%* |
| Stroke: clot prevention started by day 2Higher is better. 219 patients. | 89% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 30 |
| Patient experiencePatient survey results | 12 |
| SafetyHospital-acquired infections | 61.7 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Las Palmas Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.3mi Grace Pointe Wellness Center El Paso, TX · 154 beds Medicare overall 1 of 5 stars
- 1.3mi Mountain View Health & Rehabilitation El Paso, TX · 187 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5
- 3.3mi Mountain Villa Nursing Home El Paso, TX · 48 beds Medicare overall 3 of 5 stars
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.0mi El Paso Peritoneal DialysisEl Paso, TX
- 1.0mi USRC West El Paso DialysisEl Paso, TX
- 1.0mi DaVita Central City DialysisEl Paso, TX
Home health agencies nearby See more
- 1.0mi Cuidado Casero Home Health of El Paso INCEl Paso, TX · 83% would recommend
- 1.0mi Santa Fe Home CareEl Paso, TX
- 1.0mi Unity HomecareEl Paso, TX
Hospice care providers nearby See more
- 1.0mi Cuidado Casero Home Health of El Paso INCEl Paso, TX Not rated
- 1.0mi Grandview Hospice INC.El Paso, TX Not rated
- 1.0mi Green Mountain Healthcare ServicesEl Paso, TX Not rated
Source: CMS Care Compare. Distances are approximate.
Inpatient rehabilitation unit
CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 45T107
Las Palmas Medical Center runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 69% here, against 67% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
Results
Safety
Cost
Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.
Doctors at Las Palmas Medical Center
199 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 26 specialties.
Find doctors in El Paso
Medicare-enrolled specialists with a practice in El Paso, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Las Palmas Medical Center lists them here:
From the hospital's price transparency file (www.laspalmasdelsolhealthcare.com/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Las Palmas Medical Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Texas.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 313 | $194,957 | $18,031 | +8% |
| Heart failure and shock with major complicationsDRG 291 | 87 | $147,357 | $11,968 | +1% |
| Other kidney and urinary tract diagnoses with major complicationsDRG 698 | 82 | $156,364 | $16,155 | +13% |
| Percutaneous and other intracardiac procedures without major complicationsDRG 274 | 74 | $373,457 | $28,237 | +10% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 68 | $124,575 | $12,099 | +6% |
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 65 | $174,715 | $14,097 | +5% |
| Other kidney and urinary tract diagnoses with complicationsDRG 699 | 56 | $89,932 | $10,502 | −8% |
| Intracranial hemorrhage or cerebral infarction with major complicationsDRG 064 | 52 | $200,931 | $17,560 | +4% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 101 | $50,111 | $2,338 |
| Level 3 Electrophysiologic ProceduresAPC 5213 | 97 | $430,526 | $19,978 |
| Level 4 Vascular ProceduresAPC 5184 | 69 | $125,384 | $4,660 |
| Level 3 Vascular ProceduresAPC 5183 | 67 | $64,886 | $2,766 |
| Level 1 Laparoscopy and Related ServicesAPC 5361 | 53 | $108,108 | $5,007 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jul 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.
Who owns Las Palmas Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as El Paso Healthcare System Ltd, a for-profit organization, incorporated 1988.
and 2 more organizations.
418 doctors and other clinicians list Las Palmas Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Las Palmas Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of El Paso are federally designated health professional shortage areas (10 designations). Highest shortage score 20.
Mental health: Parts of El Paso are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Dental: Parts of El Paso are federally designated health professional shortage areas (10 designations). Highest shortage score 22.
Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas
Closest other hospitals
Healthcare pay in Texas
Registered nurses across Texas (all employers) earned a median of $95,970 a year (BLS, May 2025).Registered Nurse (RN) salary in TexasNurse Practitioner salary in TexasRespiratory Therapist salary in TexasHealthcare salaries in Texas
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Cite this data
Writing about Las Palmas Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.