Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Providence Memorial Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Providence Memorial Hospital (opens the hospital's site)
Nearby hospitals
- 0.2mi Las Palmas Medical Center El Paso, TX · Emergency room · median ER visit 2 hr 7 min Call Las Palmas Medical Center Directions to Las Palmas Medical Center (Google Maps) Details for Las Palmas Medical Center
- 1.3mi Sierra Medical Center El Paso, TX · Emergency room · median ER visit 2 hr 40 min Call Sierra Medical Center Directions to Sierra Medical Center (Google Maps) Details for Sierra Medical Center
- 1.4mi Columbia Rehabilitation Hospital El Paso, TX Call Columbia Rehabilitation Hospital Directions to Columbia Rehabilitation Hospital (Google Maps) Details for Columbia Rehabilitation Hospital
Quick answers about Providence Memorial Hospital
How long is the ER wait at Providence Memorial Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 37 min in the Providence Memorial Hospital emergency room (the average across Texas hospitals is 2 hr 27 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (915) 577-6011. In an emergency, call 911.
What is the phone number for Providence Memorial Hospital?
The main phone number for Providence Memorial Hospital is (915) 577-6011, from Medicare's hospital records.
Call (915) 577-6011What is the address of Providence Memorial Hospital?
Providence Memorial Hospital is at 2001 N Oregon St, El Paso, TX 79902.
Directions (opens Google Maps)Does Providence Memorial Hospital have an emergency room?
Yes. Providence Memorial Hospital has an emergency department, according to Medicare data.
What is Providence Memorial Hospital's Medicare star rating?
Providence Memorial Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Providence Memorial Hospital spend a median of 2 hours 37 minutes there. That is 10 minutes longer than the average across Texas hospitals (2 hours 27 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Providence Memorial Hospital. For a medical emergency, call 911.
Compare ER waits across Texas · How Texas hospitals rank on star ratings · Other birthing-friendly hospitals in Texas · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 541 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Providence Memorial Hospital a 2-star patient experience rating out of 5. 56% would definitely recommend it (U.S. average 71%). 54% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Providence Memorial Hospital
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Providence Memorial Hospital was better than the national benchmark on 2 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 12.3% | 11.9% |
| Heart failure patients | 11.0% | 11.1% |
| Pneumonia patients | 14.1% | 15.2% |
| Stroke patients | 11.5% | 11.9% |
| Hospital-wide, all conditions | 3.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 8 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.1 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 0.32 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.25 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.31 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.06 | 2.34 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.36 | 3.52 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.72 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.95 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Providence Memorial Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14.7% | 14.4% | Not compared |
| Heart failure | 20.6% | 21.3% | Not compared |
| Pneumonia | 17.1% | 17.3% | Not compared |
| COPD (chronic lung disease) | 18.9% | 20% | Not compared |
| Hip or knee replacement | 6.4% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 3 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 1.025 | 102 | More than expected |
| Heart attack | 0.998 | – | Fewer than expected |
| Heart failure | 0.987 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Providence Memorial Hospital's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 108 patients. | 53% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 27 patients. | 81% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 447 patients. | 157 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 21 patients. | 266 min | 257 min |
| Patients who left the ER before being seenLower is better. 29,147 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 2,640 patients. | 78% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 944 patients. | 10% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 89 patients. | 97% | 93% |
| Blood clot prevention givenHigher is better. 4,082 patients. | 82% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 13.3 |
| Patient experiencePatient survey results | 9 |
| SafetyHospital-acquired infections | 63.3 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Providence Memorial Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.3mi Grace Pointe Wellness Center El Paso, TX · 154 beds Medicare overall 1 of 5 stars
- 1.3mi Mountain View Health & Rehabilitation El Paso, TX · 187 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5
- 3.4mi Mountain Villa Nursing Home El Paso, TX · 48 beds Medicare overall 3 of 5 stars
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.1mi El Paso Peritoneal DialysisEl Paso, TX
- 1.1mi USRC West El Paso DialysisEl Paso, TX
- 1.1mi DaVita Central City DialysisEl Paso, TX
Home health agencies nearby See more
- 1.1mi Cuidado Casero Home Health of El Paso INCEl Paso, TX · 83% would recommend
- 1.1mi Santa Fe Home CareEl Paso, TX
- 1.1mi Unity HomecareEl Paso, TX
Hospice care providers nearby See more
- 1.1mi Cuidado Casero Home Health of El Paso INCEl Paso, TX Not rated
- 1.1mi Grandview Hospice INC.El Paso, TX Not rated
- 1.1mi Green Mountain Healthcare ServicesEl Paso, TX Not rated
Source: CMS Care Compare. Distances are approximate.
Inpatient psychiatric unit
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 450002
Providence Memorial Hospital runs an inpatient psychiatric unit that reports its own results to Medicare. Readmitted within 30 days: 17% here, against 19% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Doctors at Providence Memorial Hospital
201 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 25 specialties.
Find doctors in El Paso
Medicare-enrolled specialists with a practice in El Paso, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Providence Memorial Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Texas.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 85 | $200,852 | $14,837 | −11% |
| Heart failure and shock with major complicationsDRG 291 | 25 | $156,012 | $10,304 | −13% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 19 | $156,320 | $10,110 | −12% |
| Infectious and parasitic diseases with operating room procedures with major complicationsDRG 853 | 18 | $505,866 | $37,005 | −11% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 17 | $117,099 | $11,236 | −18% |
| Other kidney and urinary tract diagnoses with major complicationsDRG 698 | 15 | $151,558 | $11,653 | −19% |
| Medical back problems without major complicationsDRG 552 | 14 | $71,968 | $8,010 | −11% |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with major complicationsDRG 640 | 14 | $115,158 | $10,346 | −15% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 3 Endovascular ProceduresAPC 5193 | 41 | $146,794 | $9,154 |
| Level 4 Urology and Related ServicesAPC 5374 | 37 | $58,998 | $2,960 |
| Level 5 Urology and Related ServicesAPC 5375 | 32 | $62,333 | $4,266 |
| Level 4 Airway EndoscopyAPC 5154 | 23 | $48,052 | $3,137 |
| Level 2 Laparoscopy and Related ServicesAPC 5362 | 23 | $112,248 | $8,611 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending May 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.
Who owns Providence Memorial Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Tenet Hospitals Limited, a for-profit organization, incorporated 1995.
339 doctors and other clinicians list Providence Memorial Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Providence Memorial Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of El Paso are federally designated health professional shortage areas (10 designations). Highest shortage score 20.
Mental health: Parts of El Paso are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Dental: Parts of El Paso are federally designated health professional shortage areas (10 designations). Highest shortage score 22.
Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Texas shortage areas
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Cite this data
Writing about Providence Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.