facebook tracking Duplin General Hospital, Kenansville, NC: ER Visit 3h 10m

Duplin General Hospital, Kenansville, NC

401 N Main St, Kenansville, NC 28349Duplin County

Acute care hospital 49 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Duplin General Hospital is a public acute care hospital in Kenansville, North Carolina, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients treated and sent home spend a median of 3 hr 10 min in its emergency department, 7 min longer than the average across North Carolina hospitals (3 hr 3 min). Medicare rates it 3 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey. Duplin General Hospital is in network for at least one 2027 Marketplace plan from 1 insurer in North Carolina, according to the insurers' network files loaded November 4, 2026.

Visiting Duplin General Hospital

Address 401 N Main St
Kenansville, NC 28349
County: Duplin
Directions Apple Maps Call (910) 296-0941
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 3 hr 10 min (average across NC hospitals: 3 hr 3 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across NC
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Duplin General Hospital (opens the hospital's site)

Quick answers about Duplin General Hospital

How long is the ER wait at Duplin General Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 10 min in the Duplin General Hospital emergency room (the average across North Carolina hospitals is 3 hr 3 min). 3% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (910) 296-0941. In an emergency, call 911.

What is the phone number for Duplin General Hospital?

The main phone number for Duplin General Hospital is (910) 296-0941, from Medicare's hospital records.

Call (910) 296-0941
What is the address of Duplin General Hospital?

Duplin General Hospital is at 401 N Main St, Kenansville, NC 28349.

Directions (opens Google Maps)
Does Duplin General Hospital have an emergency room?

Yes. Duplin General Hospital has an emergency department, according to Medicare data.

What is Duplin General Hospital's Medicare star rating?

Duplin General Hospital has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Patients treated and sent home from the emergency department at Duplin General Hospital spend a median of 3 hours 10 minutes there. That is 7 minutes longer than the average across North Carolina hospitals (3 hours 3 minutes).

CMS rating ★★★★★ 3/5
Left before seen 3%
ER volume medium
Type Acute Care
Ownership Government
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Duplin General Hospital. For a medical emergency, call 911.

Compare ER waits across North Carolina · How North Carolina hospitals rank on star ratings · Other birthing-friendly hospitals in North Carolina · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 345 completed surveys · patients discharged Jan 2025 – Dec 2025

Patients gave Duplin General Hospital a 4-star patient experience rating out of 5. 74% would definitely recommend it (U.S. average 71%). 76% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 74% U.S. 71% · NC 70%
Rated 9 or 10 of 10 76% U.S. 72% · NC 71%
Survey response rate 17% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
82% always · 3% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
87% always · 3% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
68% always · 15% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
89% yes · 11% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
77% always · 6% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
76% 9 or 10 · 3% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
74% definitely yes · 2% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Duplin General Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 2 infections vs 2.2 predicted · ratio 0.93

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.95

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 13.4% 11.1%
Pneumonia patients 15.8% 15.2%
Stroke patients 11.6% 11.9%
COPD patients 8.8% 8.6%
Hospital-wide, all conditions 4.0% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 5 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.41 0.55 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.23 0.24 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.18 0.18 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.26 3.31 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.04 1.04 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Duplin General Hospital accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 340120). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in North Carolina that list this hospital

Marketplace insurers whose 2027 plan networks in North Carolina list Duplin General Hospital, most plans in network first
InsurerPlans in network
Blue Cross and Blue Shield of NC 30 of 166 plans

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in North Carolina

Plans that include this hospital: Blue Advantage Bronze Basic | 3 Free PCP | $25 Tier 1 Rx | HSA Eligible | Integrated | Nationwide Doctors, Blue Advantage Bronze Complete | $60 PCP | $20 Tier 1 Rx | HSA Eligible | Nationwide Doctors, Blue Advantage Bronze HSA Eligible Plus | Integrated | Nationwide Doctors, Blue Advantage Bronze Standard | $50 PCP | $25 Tier 1 Rx | HSA Eligible | Integrated | Nationwide Doctors, Blue Advantage Gold All Copay A | $30 PCP | $10 Tier 1 Rx | Nationwide Doctors, Blue Advantage Gold Premier A | 3 Free PCP | $10 Tier 1 Rx | Nationwide Doctors Compare plans

Adults in North Carolina qualify for Medicaid up to 133% of the poverty line. Ask the hospital which North Carolina Medicaid plans it takes.

Is Duplin General Hospital in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Duplin General Hospital accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Duplin General Hospital is in network for 1 Marketplace insurer in North Carolina: Blue Cross and Blue Shield of NC (30 of 166 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Duplin General Hospital take Medicare?

Duplin General Hospital is a Medicare-certified hospital (CMS Certification Number 340120), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Duplin General Hospital accept Blue Cross and Blue Shield of NC?

Duplin General Hospital is in network for 30 of 166 plans that Blue Cross and Blue Shield of NC sells on the North Carolina Marketplace in 2027, according to Blue Cross and Blue Shield of NC's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of NC plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, Duplin General Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 16.8% 16.2% Not compared
Heart failure 23.8% 21.3% Not compared
Pneumonia 16.6% 17.3% Not compared
COPD (chronic lung disease) 20.9% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +31 days per 100 discharges vs expected · U.S. +1.2
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared 0 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.5 per 1,000 procedures · U.S. 13

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 3 conditions are above 1.00.

ConditionRatioPatientsReadmissions
Heart failure 1.071 187 More than expected
COPD 1.032 50 More than expected
Pneumonia 1.000 158 As expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025

Duplin General Hospital's emergency department is classed by CMS as medium volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 131 patients. 51% 66%
Septic shock: full treatment within 3 hoursHigher is better. 48 patients. 58% 75%
Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 15 patients. 100% 69%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 380 patients. 190 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 13 patients. 372 min 257 min
Patients who left the ER before being seenLower is better. 28,808 patients. 3% 2%
Health care workers vaccinated against fluHigher is better. 954 patients. 97% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 743 patients. 16% 16%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 121 patients. 99% 93%
Stroke: discharged on clot-prevention medicineHigher is better. 82 patients. 100% 98%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025

C-sections in low-risk first birthsFirst-time mothers with a single, full-term, head-down baby who had a cesarean birth.
31% U.S. median hospital 25% · lower is better
Severe complications during deliverySevere obstetric complications per 10,000 deliveries, risk-adjusted.
174 per 10,000 deliveries U.S. median hospital 308 · lower is better
Severe complications, excluding transfusion-only casesSevere obstetric complications per 10,000 deliveries, risk-adjusted, not counting cases where a blood transfusion was the only complication.
48 per 10,000 deliveries U.S. median hospital 64 · lower is better
Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
1% payment cut
Ranked in the worst-performing quarter of hospitals on infections and patient-safety problems, so Medicare cut its payments by 1% for the year. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
24.3 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
0.97
3% less than the national median per hospital stay (about $26,594 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications0
Patient experiencePatient survey results77
SafetyHospital-acquired infections0
Efficiency and costMedicare spending per patient20

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Duplin General Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Duplin General Hospital

87 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 20 specialties.

See all 87 clinicians

Find doctors in Kenansville

Medicare-enrolled specialists with a practice in Kenansville, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Duplin General Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for North Carolina.

Hospital stays

Outpatient services

ServiceServicesAvg billedAvg allowed
Level 1 Intraocular ProceduresAPC 5491 107 $6,468 $1,993
Comprehensive Observation ServicesAPC 8011 93 $12,917 $2,410
Level 3 Vascular ProceduresAPC 5183 11 $15,461 $2,829

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Sep 2024

Beds
49
Reported to Medicare, FY2024
Employees
339
Full-time equivalent
Discharges
2,655
Inpatient stays a year
Patient revenue
$80.9 million
Net of discounts
Operating margin
6.8%
On patient care
Charity care
$4.9 million
6.5% of expenses
Bad debt
$6.8 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare North Carolina hospital finances.

Who owns Duplin General Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Duplin General Hospital Incorporated, a non-profit organization, incorporated 1955.

164 doctors and other clinicians list Duplin General Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Sep 2023 · Duplin General Hospital Foundation Inc (EIN 56-1380174)

Revenue
$22,000
Expenses
$41,000
Deficit
$19,000
-86.1% of revenue

As filed with the IRS by Duplin General Hospital Foundation Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Duplin General Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Duplin are federally designated health professional shortage areas (1 designation). Highest shortage score 18.

Mental health: Parts of Duplin are federally designated health professional shortage areas (1 designation). Highest shortage score 18.

Dental: Parts of Duplin are federally designated health professional shortage areas (1 designation). Highest shortage score 18.

Nurse pay: registered nurses in North Carolina earn a median $84,350 a year. Healthcare salaries in North Carolina.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. North Carolina shortage areas

Healthcare pay in North Carolina

Registered nurses across North Carolina (all employers) earned a median of $84,350 a year (BLS, May 2025).Registered Nurse (RN) salary in North CarolinaNurse Practitioner salary in North CarolinaRespiratory Therapist salary in North CarolinaHealthcare salaries in North Carolina

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Cite this data

Writing about Duplin General Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the October 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/north-carolina/kenansville/duplin-general-hospital/401-n-main-st/

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