Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting The Memorial Hospital
North Conway, NH 03860
County: Carroll Directions Apple Maps Call (603) 356-5461
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for The Memorial Hospital (opens the hospital's site)
Nearby hospitals
- 21mi Bridgton Hospital Bridgton, ME · Emergency room · median ER visit 1 hr 53 min Call Bridgton Hospital Directions to Bridgton Hospital (Google Maps) Details for Bridgton Hospital
- 29mi Androscoggin Valley Hospital Berlin, NH · Emergency room · median ER visit 1 hr 51 min Call Androscoggin Valley Hospital Directions to Androscoggin Valley Hospital (Google Maps) Details for Androscoggin Valley Hospital
- 32mi MaineHealth Stephens Hospital Norway, ME · Emergency room · median ER visit 2 hr 9 min Call MaineHealth Stephens Hospital Directions to MaineHealth Stephens Hospital (Google Maps) Details for MaineHealth Stephens Hospital
Quick answers about The Memorial Hospital
How long is the ER wait at The Memorial Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 59 min in the Memorial Hospital emergency room (the average across New Hampshire hospitals is 2 hr 54 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (603) 356-5461. In an emergency, call 911.
What is the phone number for The Memorial Hospital?
The main phone number for The Memorial Hospital is (603) 356-5461, from Medicare's hospital records.
Call (603) 356-5461What is the address of The Memorial Hospital?
The Memorial Hospital is at 3073 White Mountain Hwy, North Conway, NH 03860.
Directions (opens Google Maps)Does The Memorial Hospital have an emergency room?
Yes. The Memorial Hospital has an emergency department, according to Medicare data.
What is The Memorial Hospital's Medicare star rating?
The Memorial Hospital has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at The Memorial Hospital spend a median of 1 hour 59 minutes there. That is 55 minutes shorter than the average across New Hampshire hospitals (2 hours 54 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with The Memorial Hospital. For a medical emergency, call 911.
Compare ER waits across New Hampshire · How New Hampshire hospitals rank on star ratings · Other Critical Access hospitals in New Hampshire · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 418 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave The Memorial Hospital a 4-star patient experience rating out of 5. 76% would definitely recommend it (U.S. average 71%). 78% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
The Memorial Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare.
Hospital-acquired infections
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 12.2% | 11.1% |
| Pneumonia patients | 15.6% | 15.2% |
| Stroke patients | 12.5% | 11.9% |
| COPD patients | 9.1% | 8.6% |
| Hospital-wide, all conditions | 3.8% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does The Memorial Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 301307). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in New Hampshire that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Anthem Blue Cross Blue Shield | 58 of 81 plans | Participating |
| Harvard Pilgrim Health Care | 9 of 9 plans | Standard |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in New Hampshire
Plans that include this hospital: Harvard Pilgrim Health Care NH Local Choice HMO Bronze, Harvard Pilgrim Health Care NH Local Choice HMO Gold, Harvard Pilgrim Health Care NH Local Choice HMO HSA Bronze, Harvard Pilgrim Health Care NH Local Choice HMO Silver, Harvard Pilgrim Health Care NH Local HMO Bronze Standard, Harvard Pilgrim Health Care NH Local HMO Gold Standard Compare plans
Adults in New Hampshire qualify for Medicaid up to 133% of the poverty line. Ask the hospital which New Hampshire Medicaid plans it takes.
What insurance does The Memorial Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), The Memorial Hospital is in network for 2 Marketplace insurers in New Hampshire: Anthem Blue Cross Blue Shield (58 of 81 plans) and Harvard Pilgrim Health Care (9 of 9 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does The Memorial Hospital take Medicare?
The Memorial Hospital is a Medicare-certified hospital (CMS Certification Number 301307), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does The Memorial Hospital accept Anthem Blue Cross Blue Shield?
The Memorial Hospital is in network for 58 of 81 plans that Anthem Blue Cross Blue Shield sells on the New Hampshire Marketplace in 2027, according to Anthem Blue Cross Blue Shield's network file loaded November 4, 2026. Not every Anthem Blue Cross Blue Shield plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does The Memorial Hospital accept Harvard Pilgrim Health Care?
The Memorial Hospital is in network for 9 of 9 plans that Harvard Pilgrim Health Care sells on the New Hampshire Marketplace in 2027, according to Harvard Pilgrim Health Care's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, The Memorial Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.1% | 16.2% | Not compared |
| Heart failure | 22.2% | 21.3% | Not compared |
| Pneumonia | 18.5% | 17.3% | Not compared |
| COPD (chronic lung disease) | 18.6% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
The Memorial Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 83 patients. | 81% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 25 patients. | 80% | 75% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 387 patients. | 119 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 14 patients. | 330 min | 287 min |
| Patients who left the ER before being seenLower is better. 15,722 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 150 patients. | 38% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 466 patients. | 23% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 78 patients. | 100% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 31 patients. | 90% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 30 patients. | 93% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Care after a stay at The Memorial Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 3.6mi Mineral Springs North Conway, NH · 87 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 9.8mi FRESENIUS MEDICAL CARE of MOUNT WASHINGTON VALLEYConway, NH
Home health agencies nearby See more
- 1.5mi Visiting Nurse Home Care&Hospice of Carroll CountyNorth Conway, NH · 91% would recommend
Hospice care providers nearby See more
- 1.5mi Visiting Nurse Home Care&Hospice of Carroll CountyNorth Conway, NH · 89% would recommend Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at The Memorial Hospital
215 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 28 specialties.
Find doctors in North Conway
Medicare-enrolled specialists with a practice in North Conway, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare New Hampshire hospital finances.
Who owns The Memorial Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Memorial Hospital, a non-profit organization, incorporated 1910.
398 doctors and other clinicians list The Memorial Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Sep 2023 · Memorial Hospital (EIN 02-0222156)
As filed with the IRS by Memorial Hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around The Memorial Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Carroll are federally designated health professional shortage areas (2 designations). Highest shortage score 9.
Mental health: Parts of Carroll are federally designated health professional shortage areas (2 designations). Highest shortage score 13.
Nurse pay: registered nurses in New Hampshire earn a median $99,700 a year. Healthcare salaries in New Hampshire.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. New Hampshire shortage areas
Closest other hospitals
Healthcare pay in New Hampshire
Registered nurses across New Hampshire (all employers) earned a median of $99,700 a year (BLS, May 2025).Registered Nurse (RN) salary in New HampshireNurse Practitioner salary in New HampshireRespiratory Therapist salary in New HampshireHealthcare salaries in New Hampshire
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Cite this data
Writing about The Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.