facebook tracking Highland Hills Medical Center, Senatobia, MS: ER Visit 2h 5m

Highland Hills Medical Center, Senatobia, MS

401 Getwell Drive, Senatobia, MS 38668Tate County

Acute care hospital 15 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Highland Hills Medical Center is a non-profit acute care hospital in Senatobia, Mississippi, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 5 min in its emergency department, 8 min shorter than the average across Mississippi hospitals (2 hr 13 min). Highland Hills Medical Center is in network for at least one 2027 Marketplace plan from 3 insurers in Mississippi, according to the insurers' network files loaded November 4, 2026.

Median ER visit 2 hr 5 min treated & sent home −8 min vs MS hospitals' avg
Medicare star ratingNot ratedReason below
Beds15Medicare cost report FY2024

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Highland Hills Medical Center

Address 401 Getwell Drive
Senatobia, MS 38668
County: Tate
Directions Apple Maps Call (662) 612-0311
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 5 min (average across MS hospitals: 2 hr 13 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across MS
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Highland Hills Medical Center

How long is the ER wait at Highland Hills Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 5 min in the Highland Hills Medical Center emergency room (the average across Mississippi hospitals is 2 hr 13 min). 3% of ER patients left before being seen. For tonight's wait, call (662) 612-0311. In an emergency, call 911.

What is the phone number for Highland Hills Medical Center?

The main phone number for Highland Hills Medical Center is (662) 612-0311, from Medicare's hospital records.

Call (662) 612-0311
What is the address of Highland Hills Medical Center?

Highland Hills Medical Center is at 401 Getwell Drive, Senatobia, MS 38668.

Directions (opens Google Maps)
Does Highland Hills Medical Center have an emergency room?

Yes. Highland Hills Medical Center has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Highland Hills Medical Center spend a median of 2 hours 5 minutes there. That is 8 minutes shorter than the average across Mississippi hospitals (2 hours 13 minutes).

Left before seen 3%
ER volume low
Type Acute Care
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Highland Hills Medical Center. For a medical emergency, call 911.

Compare ER waits across Mississippi · How we source this data · Something wrong on this page? Tell us

Advertisement

What patients say

CMS patient survey (HCAHPS) · 54 completed surveys · patients discharged Oct 2024 – Sep 2025

89% would definitely recommend it (U.S. average 71%). 84% rated it 9 or 10 out of 10.

Would definitely recommend 89% U.S. 71% · MS 72%
Rated 9 or 10 of 10 84% U.S. 72% · MS 73%
Survey response rate 27% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
86% always · 0% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
92% always · 0% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
74% always · 9% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
87% yes · 13% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
76% always · 6% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
73% always · 6% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
84% 9 or 10 · 1% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
89% definitely yes · 0% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

Advertisement

Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Pneumonia patients 15.1% 15.2%
Hospital-wide, all conditions 4.7% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 3 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.61 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.27 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.21 0.21 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

What insurance does Highland Hills Medical Center accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 250172). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Mississippi that list this hospital

Marketplace insurers whose 2027 plan networks in Mississippi list Highland Hills Medical Center, most plans in network first
InsurerPlans in networkNetwork tier
Ambetter 19 of 19 plans Preferred
UnitedHealthcare 15 of 15 plans Non-Preferred
Oscar 9 of 9 plans Preferred

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Mississippi

Plans that include this hospital: Ambetter Complete Gold, Ambetter Complete Gold + Vision + Adult Dental, Ambetter Enhanced Diabetes Care Silver, Ambetter Everyday Bronze, Ambetter Everyday Bronze + Vision + Adult Dental, Ambetter Everyday Gold Compare plans

Is Highland Hills Medical Center in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Highland Hills Medical Center accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Highland Hills Medical Center is in network for 3 Marketplace insurers in Mississippi: Ambetter (19 of 19 plans), UnitedHealthcare (15 of 15 plans) and Oscar (9 of 9 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Highland Hills Medical Center take Medicare?

Highland Hills Medical Center is a Medicare-certified hospital (CMS Certification Number 250172), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Highland Hills Medical Center accept Ambetter?

Highland Hills Medical Center is in network for 19 of 19 plans that Ambetter sells on the Mississippi Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Highland Hills Medical Center accept UnitedHealthcare?

Highland Hills Medical Center is in network for 15 of 15 plans that UnitedHealthcare sells on the Mississippi Marketplace in 2027, according to UnitedHealthcare's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Highland Hills Medical Center accept Oscar?

Highland Hills Medical Center is in network for 9 of 9 plans that Oscar sells on the Mississippi Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Pneumonia 17.2% 17.3% Not compared

Return trips after a stay or procedure

Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -19.6 days per 100 discharges vs expected · U.S. +3.9

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 1 condition is above 1.00.

ConditionRatioPatientsReadmissions
Pneumonia 1.001 – More than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Highland Hills Medical Center's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 15 patients. 40% 65%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 349 patients. 125 min 162 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 18 patients. 346 min 287 min
Patients who left the ER before being seenLower is better. 13,031 patients. 3% 2%
Health care workers vaccinated against fluHigher is better. 137 patients. 44% 78%
Blood clot prevention givenHigher is better. 107 patients. 52% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
0.82
18% less than the national median per hospital stay (about $22,482 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Highland Hills Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

  • <0.1mi Senatobia Healthcare & Rehab Senatobia, MS · 106 beds Medicare overall 2 of 5 stars · Short-stay quality 1 of 5 Abuse citation (CMS)
  • 13mi Sardis Community NH Sardis, MS · 60 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5 Abuse citation (CMS)
  • 22mi Diversicare of Batesville Batesville, MS · 130 beds Medicare overall 2 of 5 stars · Short-stay quality 2 of 5 Abuse citation (CMS)

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

Advertisement

Doctors at Highland Hills Medical Center

25 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 5 specialties.

See all 25 clinicians

Find doctors in Senatobia

Medicare-enrolled specialists with a practice in Senatobia, with addresses, phone numbers and the hospitals they work with.

Advertisement

What Medicare paid at Highland Hills Medical Center

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Mississippi.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Pulmonary edema and respiratory failureDRG 189 14 $12,786 $8,950 −6%
Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 14 $17,886 $13,016 −8%
Kidney and urinary tract infections without major complicationsDRG 690 13 $9,148 $5,638 −11%
Simple pneumonia and pleurisy with major complicationsDRG 193 11 $14,804 $8,073 −17%

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 134 $9,039 $2,285

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Sep 2024

Beds
15
Reported to Medicare, FY2024
Employees
71
Full-time equivalent
Discharges
308
Inpatient stays a year
Patient revenue
$11.4 million
Net of discounts
Operating margin
-20.5%
On patient care
Charity care
$727,000
5.3% of expenses

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Mississippi hospital finances.

Who owns Highland Hills Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Tate County Hospital, a non-profit organization.

Tate County Hospital Owns 5% or more directly · since 2023

52 doctors and other clinicians list Highland Hills Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Highland Hills Medical Center

HRSA shortage designations and BLS pay data

Primary care: Parts of Tate are federally designated health professional shortage areas (1 designation). Highest shortage score 16.

Mental health: Tate is a federally designated health professional shortage area. Highest shortage score 14.

Dental: Parts of Tate are federally designated health professional shortage areas (1 designation). Highest shortage score 18.

Nurse pay: registered nurses in Mississippi earn a median $77,090 a year. Healthcare salaries in Mississippi.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Mississippi shortage areas

Healthcare pay in Mississippi

Registered nurses across Mississippi (all employers) earned a median of $77,090 a year (BLS, May 2025).Registered Nurse (RN) salary in MississippiNurse Practitioner salary in MississippiRespiratory Therapist salary in MississippiHealthcare salaries in Mississippi

Cite this data

Writing about Highland Hills Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/mississippi/senatobia/highland-hills-medical-center/401-getwell-drive/

Advertisement