facebook tracking Paul Oliver Memorial Hospital, Frankfort, MI: ER Visit 1h 48m

Paul Oliver Memorial Hospital, Frankfort, MI

224 Park Ave, Frankfort, MI 49635Benzie County

Critical access hospital 8 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Paul Oliver Memorial Hospital is a public critical access hospital in Frankfort, Michigan, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 1 hr 48 min in its emergency department, 53 min shorter than the average across Michigan hospitals (2 hr 41 min). Paul Oliver Memorial Hospital is in network for at least one 2027 Marketplace plan from 3 insurers in Michigan, according to the insurers' network files loaded November 4, 2026.

Median ER visit 1 hr 48 min treated & sent home −53 min vs MI hospitals' avg
Medicare star ratingNot ratedReason below
Beds8Medicare cost report FY2025

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Paul Oliver Memorial Hospital

Address 224 Park Ave
Frankfort, MI 49635
County: Benzie
Directions Apple Maps Call (231) 352-2200
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 1 hr 48 min (average across MI hospitals: 2 hr 41 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across MI
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Paul Oliver Memorial Hospital (opens the hospital's site)

Quick answers about Paul Oliver Memorial Hospital

How long is the ER wait at Paul Oliver Memorial Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 48 min in the Paul Oliver Memorial Hospital emergency room (the average across Michigan hospitals is 2 hr 41 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (231) 352-2200. In an emergency, call 911.

What is the phone number for Paul Oliver Memorial Hospital?

The main phone number for Paul Oliver Memorial Hospital is (231) 352-2200, from Medicare's hospital records.

Call (231) 352-2200
What is the address of Paul Oliver Memorial Hospital?

Paul Oliver Memorial Hospital is at 224 Park Ave, Frankfort, MI 49635.

Directions (opens Google Maps)
Does Paul Oliver Memorial Hospital have an emergency room?

Yes. Paul Oliver Memorial Hospital has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Paul Oliver Memorial Hospital spend a median of 1 hour 48 minutes there. That is 53 minutes shorter than the average across Michigan hospitals (2 hours 41 minutes).

Left before seen 0%
ER volume low
Type Critical access
Ownership Government

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Paul Oliver Memorial Hospital. For a medical emergency, call 911.

Compare ER waits across Michigan · Other Critical Access hospitals in Michigan · How we source this data · Something wrong on this page? Tell us

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What insurance does Paul Oliver Memorial Hospital accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 231300). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Michigan that list this hospital

Marketplace insurers whose 2027 plan networks in Michigan list Paul Oliver Memorial Hospital, most plans in network first
InsurerPlans in networkNetworkNetwork tier
Blue Cross Blue Shield of Michigan 30 of 46 plans NULL Null
Priority Health 18 of 22 plans MYPRIORITY-HMO Mypriority-Hmo
McLaren Health Plan Community 9 of 9 plans – in-Network

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Michigan

Plans that include this hospital: Blue Cross® Premier PPO Bronze Plus HSA, Blue Cross® Premier PPO Bronze Saver HSA, Blue Cross® Premier PPO Bronze Standard HSA, Blue Cross® Premier PPO Gold Plus, Blue Cross® Premier PPO Gold Saver, Blue Cross® Premier PPO Gold Standard Compare plans

Adults in Michigan qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Michigan Medicaid plans it takes.

Is Paul Oliver Memorial Hospital in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Paul Oliver Memorial Hospital accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Paul Oliver Memorial Hospital is in network for 3 Marketplace insurers in Michigan: Blue Cross Blue Shield of Michigan (30 of 46 plans), Priority Health (18 of 22 plans) and McLaren Health Plan Community (9 of 9 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Paul Oliver Memorial Hospital take Medicare?

Paul Oliver Memorial Hospital is a Medicare-certified hospital (CMS Certification Number 231300), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Paul Oliver Memorial Hospital accept Blue Cross Blue Shield of Michigan?

Paul Oliver Memorial Hospital is in network for 30 of 46 plans that Blue Cross Blue Shield of Michigan sells on the Michigan Marketplace in 2027, according to Blue Cross Blue Shield of Michigan's network file loaded November 4, 2026. Not every Blue Cross Blue Shield of Michigan plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Paul Oliver Memorial Hospital accept Priority Health?

Paul Oliver Memorial Hospital is in network for 18 of 22 plans that Priority Health sells on the Michigan Marketplace in 2027, according to Priority Health's network file loaded November 4, 2026. Not every Priority Health plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Paul Oliver Memorial Hospital accept McLaren Health Plan Community?

Paul Oliver Memorial Hospital is in network for 9 of 9 plans that McLaren Health Plan Community sells on the Michigan Marketplace in 2027, according to McLaren Health Plan Community's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients

On the 3 readmission and return-visit measures CMS could compare, Paul Oliver Memorial Hospital was no different from the national rate or its expected level.

Return trips after a stay or procedure

Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.7 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 10.5 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 5 per 100 patients · U.S. 5.4

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Paul Oliver Memorial Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 330 patients. 108 min 162 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 47 patients. 302 min 287 min
Patients who left the ER before being seenLower is better. 6,097 patients. 0% 2%
Health care workers vaccinated against fluHigher is better. 130 patients. 98% 78%

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.

Care after a stay at Paul Oliver Memorial Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Paul Oliver Memorial Hospital

140 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 24 specialties.

See all 140 clinicians

Find doctors in Frankfort

Medicare-enrolled specialists with a practice in Frankfort, with addresses, phone numbers and the hospitals they work with.

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Prices at Paul Oliver Memorial Hospital

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Paul Oliver Memorial Hospital lists them here:

From the hospital's price transparency file (www.munsonhealthcare.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
8
Reported to Medicare, FY2025
Employees
90
Full-time equivalent
Discharges
3
Inpatient stays a year
Patient revenue
$28.1 million
Net of discounts
Operating margin
7.7%
On patient care
Charity care
$253,000
1.0% of expenses
Bad debt
$1.0 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Michigan hospital finances.

Who owns Paul Oliver Memorial Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Paul Oliver Memorial Hospital, a non-profit organization.

Munson Healthcare Operational or managerial control · 100% · since 1985
Munson Healthcare Owns 5% or more directly · 100% · since 1985

210 doctors and other clinicians list Paul Oliver Memorial Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Jun 2023 · Paul Oliver Memorial Hospital (EIN 38-1415623)

Revenue
$25.4 million
Expenses
$24.9 million
Surplus
$468,000
1.8% of revenue
Officer pay
$249,000
Compensation of current officers, directors and key employees

As filed with the IRS by Paul Oliver Memorial Hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Paul Oliver Memorial Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Benzie are federally designated health professional shortage areas (2 designations). Highest shortage score 12.

Mental health: Benzie is a federally designated health professional shortage area. Highest shortage score 13.

Nurse pay: registered nurses in Michigan earn a median $94,300 a year. Healthcare salaries in Michigan.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Michigan shortage areas

Healthcare pay in Michigan

Registered nurses across Michigan (all employers) earned a median of $94,300 a year (BLS, May 2025).Registered Nurse (RN) salary in MichiganNurse Practitioner salary in MichiganRespiratory Therapist salary in MichiganHealthcare salaries in Michigan

Cite this data

Writing about Paul Oliver Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/michigan/frankfort/paul-oliver-memorial-hospital/224-park-ave/

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