CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting New Orleans East Hospital
New Orleans, LA 70127
County: Orleans Directions Apple Maps Call (504) 592-6600
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearby hospitals
- 1.7mi Beacon Behavioral Hospital- New Orleans New Orleans, LA Call Beacon Behavioral Hospital- New Orleans Directions to Beacon Behavioral Hospital- New Orleans (Google Maps) Details for Beacon Behavioral Hospital- New Orleans
- 4.9mi LifeCare Hospital Chalmette, LA Call LifeCare Hospital Directions to LifeCare Hospital (Google Maps) Details for LifeCare Hospital
- 5.2mi St Bernard Parish Hospital Chalmette, LA · Emergency room · median ER visit 3 hr Call St Bernard Parish Hospital Directions to St Bernard Parish Hospital (Google Maps) Details for St Bernard Parish Hospital
Quick answers about New Orleans East Hospital
How long is the ER wait at New Orleans East Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 20 min in the New Orleans East Hospital emergency room (the average across Louisiana hospitals is 2 hr 15 min). 2% of ER patients left before being seen. For tonight's wait, call (504) 592-6600. In an emergency, call 911.
What is the phone number for New Orleans East Hospital?
The main phone number for New Orleans East Hospital is (504) 592-6600, from Medicare's hospital records.
Call (504) 592-6600What is the address of New Orleans East Hospital?
New Orleans East Hospital is at 5620 Read Blvd, New Orleans, LA 70127.
Directions (opens Google Maps)Does New Orleans East Hospital have an emergency room?
Yes. New Orleans East Hospital has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at New Orleans East Hospital spend a median of 2 hours 20 minutes there. That is 5 minutes longer than the average across Louisiana hospitals (2 hours 15 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with New Orleans East Hospital. For a medical emergency, call 911.
Compare ER waits across Louisiana · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 95 completed surveys · patients discharged Oct 2024 – Sep 2025
78% would definitely recommend it (U.S. average 71%). 73% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
New Orleans East Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Stroke patients | 9.5% | 11.9% |
| Hospital-wide, all conditions | 4.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 5 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.58 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.27 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.33 | 2.34 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.48 | 3.52 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does New Orleans East Hospital accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 190313). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Louisiana that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Blue Cross and Blue Shield of Louisiana | 21 of 40 plans | NOT-APPLICABLE | Not-Applicable |
| Ambetter | 19 of 19 plans | – | Preferred |
| UnitedHealthcare | 15 of 15 plans | – | Non-Preferred |
| Blue Cross and Blue Shield of Louisiana | 8 of 15 plans | NOT-APPLICABLE | Not-Applicable |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Louisiana
Plans that include this hospital: Blue Max 70/50 with, Blue Max 80/60 with, Blue Max Copay 50/50 Standardized HSA Eligible, Blue Max Copay 50/50 with, Blue Max Copay 60/40 Standardized, Blue Max Copay 75/55 Standardized Compare plans
Adults in Louisiana qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Louisiana Medicaid plans it takes.
What insurance does New Orleans East Hospital accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), New Orleans East Hospital is in network for 4 Marketplace insurers in Louisiana: Blue Cross and Blue Shield of Louisiana (21 of 40 plans), Ambetter (19 of 19 plans), UnitedHealthcare (15 of 15 plans) and 1 other insurer. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does New Orleans East Hospital take Medicare?
New Orleans East Hospital is a Medicare-certified hospital (CMS Certification Number 190313), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does New Orleans East Hospital accept Blue Cross and Blue Shield of Louisiana?
New Orleans East Hospital is in network for 21 of 40 plans that Blue Cross and Blue Shield of Louisiana sells on the Louisiana Marketplace in 2027, according to Blue Cross and Blue Shield of Louisiana's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Louisiana plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does New Orleans East Hospital accept Ambetter?
New Orleans East Hospital is in network for 19 of 19 plans that Ambetter sells on the Louisiana Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does New Orleans East Hospital accept UnitedHealthcare?
New Orleans East Hospital is in network for 15 of 15 plans that UnitedHealthcare sells on the Louisiana Marketplace in 2027, according to UnitedHealthcare's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 1 readmission and return-visit measures CMS could compare, New Orleans East Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 22.1% | 21.3% | Not compared |
| Pneumonia | 16.8% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.8% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
New Orleans East Hospital's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 42 patients. | 69% | 65% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 372 patients. | 140 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 15 patients. | 268 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 13 patients. | 249 min | 287 min |
| Patients who left the ER before being seenLower is better. 32,450 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 509 patients. | 68% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 167 patients. | 15% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 66 patients. | 82% | 93% |
| Blood clot prevention givenHigher is better. 422 patients. | 100% | 90%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 43 patients. | 100% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | – |
| Patient experiencePatient survey results | 57 |
| SafetyHospital-acquired infections | 60 |
| Efficiency and costMedicare spending per patient | 10 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at New Orleans East Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.9mi Ferncrest Manor Living Center New Orleans, LA · 200 beds Medicare overall 1 of 5 stars
- 2.2mi Lafon Nursing Facility of the Holy Family New Orleans, LA · 155 beds Medicare overall 1 of 5 stars
- 5.6mi St Bernard Nursing & Rehab New Orleans, LA · 127 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- <0.1mi Fmcna - Lake ForestNew Orleans, LA
- <0.1mi DaVita Nola DialysisNew Orleans, LA
- 1.8mi DaVita Fleur De Lis DialysisNew Orleans, LA
Home health agencies nearby See more
- <0.1mi Central Home HealthNew Orleans, LA · 77% would recommend
- <0.1mi Home Health Care 2000-New OrleansNew Orleans, LA
- 5.5mi Christian Home Health Care, INCNew Orleans, LA Not rated
Hospice care providers nearby See more
- 7.7mi St Margaret's Home Health and HospiceNew Orleans, LA Not rated
- 9.7mi Gulf South Hospice of New OrleansMetairie, LA Not rated
- 10mi Heart of HospiceGretna, LA · 85% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at New Orleans East Hospital
40 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 16 specialties.
Find doctors in New Orleans
Medicare-enrolled specialists with a practice in New Orleans, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at New Orleans East Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedure Medicare patients most often had here, compared with the average for Louisiana.
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 81 | $14,428 | $2,275 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Louisiana hospital finances.
Who owns New Orleans East Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Parish Hospital Service District for the Parish of Orleans - Dist A, a non-profit organization.
105 doctors and other clinicians list New Orleans East Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2022 · New Orleans East Hospital Foundation (EIN 46-4191738)
As filed with the IRS by New Orleans East Hospital Foundation. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around New Orleans East Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Orleans are federally designated health professional shortage areas (1 designation). Highest shortage score 12.
Mental health: Parts of Orleans are federally designated health professional shortage areas (2 designations). Highest shortage score 16.
Dental: Parts of Orleans are federally designated health professional shortage areas (1 designation). Highest shortage score 11.
Nurse pay: registered nurses in Louisiana earn a median $80,230 a year. Healthcare salaries in Louisiana.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Louisiana shortage areas
Closest other hospitals
Healthcare pay in Louisiana
Registered nurses across Louisiana (all employers) earned a median of $80,230 a year (BLS, May 2025).Registered Nurse (RN) salary in LouisianaNurse Practitioner salary in LouisianaRespiratory Therapist salary in LouisianaHealthcare salaries in Louisiana
Cite this data
Writing about New Orleans East Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.