Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Lakes Regional Healthcare
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Lakes Regional Healthcare (opens the hospital's site)
Nearby hospitals
- 15mi Avera Holy Family Health Estherville, IA · Emergency room · median ER visit 1 hr 50 min Call Avera Holy Family Health Directions to Avera Holy Family Health (Google Maps) Details for Avera Holy Family Health
- 15mi Sanford Jackson Medical Center Jackson, MN · Emergency room · median ER visit 1 hr 58 min Call Sanford Jackson Medical Center Directions to Sanford Jackson Medical Center (Google Maps) Details for Sanford Jackson Medical Center
- 19mi Spencer Municipal Hospital Spencer, IA · Emergency room · median ER visit 2 hr 14 min Call Spencer Municipal Hospital Directions to Spencer Municipal Hospital (Google Maps) Details for Spencer Municipal Hospital
Quick answers about Lakes Regional Healthcare
How long is the ER wait at Lakes Regional Healthcare?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 6 min in the Lakes Regional Healthcare emergency room (the average across Iowa hospitals is 2 hr 8 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (712) 336-1230. In an emergency, call 911.
What is the phone number for Lakes Regional Healthcare?
The main phone number for Lakes Regional Healthcare is (712) 336-1230, from Medicare's hospital records.
Call (712) 336-1230What is the address of Lakes Regional Healthcare?
Lakes Regional Healthcare is at 2301 Us-71, Spirit Lake, IA 51360.
Directions (opens Google Maps)Does Lakes Regional Healthcare have an emergency room?
Yes. Lakes Regional Healthcare has an emergency department, according to Medicare data.
What is Lakes Regional Healthcare's Medicare star rating?
Lakes Regional Healthcare has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Lakes Regional Healthcare spend a median of 2 hours 6 minutes there. That is about the same as the average across Iowa hospitals (2 hours 8 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Lakes Regional Healthcare. For a medical emergency, call 911.
Compare ER waits across Iowa · How Iowa hospitals rank on star ratings · Other birthing-friendly hospitals in Iowa · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 244 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Lakes Regional Healthcare a 5-star patient experience rating out of 5. 83% would definitely recommend it (U.S. average 71%). 81% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Lakes Regional Healthcare was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 17.0% | 11.1% |
| Pneumonia patients | 19.7% | 15.2% |
| Stroke patients | 12.5% | 11.9% |
| COPD patients | 9.2% | 8.6% |
| Hospital-wide, all conditions | 3.8% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 6.5 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 1.06 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.27 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.18 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.22 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.55 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 7.45 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.07 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.74 | 4.89 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.01 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Lakes Regional Healthcare accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 160124). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Iowa that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Ambetter | 17 of 17 plans | – | Preferred |
| Oscar | 15 of 27 plans | – | Preferred |
| Avera Health Plans | 10 of 10 plans | CONNECTPLUS | Connectplus |
| Wellmark Blue Cross Blue Shield | 7 of 10 plans | WELLMARK-BLUE-HMO-NETWORK | Wellmark-Blue-Hmo-Network |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Iowa
Plans that include this hospital: Wellmark Bronze HDHP HMO HSA Qualified, Wellmark Bronze Traditional HMO, Wellmark Gold Traditional HMO, Wellmark Silver Traditional HMO, Wellmark Standard Bronze HMO, Wellmark Standard Gold HMO Compare plans
Adults in Iowa qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Iowa Medicaid plans it takes.
What insurance does Lakes Regional Healthcare accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Lakes Regional Healthcare is in network for 4 Marketplace insurers in Iowa: Ambetter (17 of 17 plans), Oscar (15 of 27 plans), Avera Health Plans (10 of 10 plans) and 1 other insurer. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Lakes Regional Healthcare take Medicare?
Lakes Regional Healthcare is a Medicare-certified hospital (CMS Certification Number 160124), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Lakes Regional Healthcare accept Ambetter?
Lakes Regional Healthcare is in network for 17 of 17 plans that Ambetter sells on the Iowa Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Lakes Regional Healthcare accept Oscar?
Lakes Regional Healthcare is in network for 15 of 27 plans that Oscar sells on the Iowa Marketplace in 2027, according to Oscar's network file loaded November 4, 2026. Not every Oscar plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Lakes Regional Healthcare accept Avera Health Plans?
Lakes Regional Healthcare is in network for 10 of 10 plans that Avera Health Plans sells on the Iowa Marketplace in 2027, according to Avera Health Plans's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Lakes Regional Healthcare was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.5% | 16.2% | Not compared |
| Heart failure | 21.7% | 21.3% | Not compared |
| Pneumonia | 17% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20% | 20% | Not compared |
| Hip or knee replacement | 5.9% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 3 of 4 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.194 | – | More than expected |
| Heart failure | 1.060 | 75 | More than expected |
| Pneumonia | 1.052 | 142 | More than expected |
| COPD | 0.971 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Lakes Regional Healthcare's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 50 patients. | 72% | 66% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 6,720 patients. | 126 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 367 patients. | 235 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 479 patients. | 257 min | 287 min |
| Patients who left the ER before being seenLower is better. 8,445 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 551 patients. | 87% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 364 patients. | 23% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 180 patients. | 100% | 93% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 0 |
| Patient experiencePatient survey results | 77 |
| SafetyHospital-acquired infections | 80 |
| Efficiency and costMedicare spending per patient | 80 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Lakes Regional Healthcare
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.3mi Accura Healthcare of Spirit Lake Spirit Lake, IA · 80 beds Medicare overall 2 of 5 stars · Short-stay quality 3 of 5
- 6.5mi Accura Healthcare of Milford Milford, IA · 46 beds Medicare overall 5 of 5 stars · Short-stay quality 1 of 5
- 15mi Good Samaritan - Estherville Estherville, IA · 62 beds Medicare overall 3 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 2.2mi Warner Dialysis CenterSpirit Lake, IA
- 18mi Warner Dialysis Center SpencerSpencer, IA
Home health agencies nearby See more
- 2.2mi Lakes Regional Healthcare Home CareSpirit Lake, IA · 88% would recommend
- 16mi Avera @ HomeEstherville, IA · 82% would recommend
- 18mi Avera at Home of Spencer HospitalSpencer, IA · 83% would recommend
Hospice care providers nearby See more
- 2.2mi St Croix HospiceSpirit Lake, IA · 90% would recommend
- 2.2mi GentivaSpirit Lake, IA · 76% would recommend
- 2.2mi Lakes Regional Healthcare HospiceSpirit Lake, IA · 93% would recommend Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Lakes Regional Healthcare
107 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 25 specialties.
Find doctors in Spirit Lake
Medicare-enrolled specialists with a practice in Spirit Lake, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Lakes Regional Healthcare
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Iowa.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Major hip and knee joint replacement or reattachment of lower extremity without major complicationsDRG 470 | 34 | $43,362 | $13,677 | −1% |
| Simple pneumonia and pleurisy with complicationsDRG 194 | 21 | $16,083 | $6,158 | same |
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 21 | $18,620 | $14,247 | −3% |
| Heart failure and shock with major complicationsDRG 291 | 19 | $19,755 | $9,339 | −5% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 19 | $14,778 | $5,818 | −6% |
| Pulmonary edema and respiratory failureDRG 189 | 16 | $20,810 | $8,900 | −12% |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes without major complicationsDRG 641 | 16 | $14,791 | $5,646 | −9% |
| Medical back problems without major complicationsDRG 552 | 12 | $16,159 | $6,913 | −8% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 1 Intraocular ProceduresAPC 5491 | 251 | $5,040 | $1,993 |
| Comprehensive Observation ServicesAPC 8011 | 181 | $9,015 | $2,341 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 66 | $39,672 | $11,245 |
| Level 4 Musculoskeletal ProceduresAPC 5114 | 47 | $21,809 | $6,120 |
| Level 2 Upper GI ProceduresAPC 5302 | 44 | $5,216 | $1,628 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Iowa hospital finances.
Who owns Lakes Regional Healthcare
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Lakes Regional Healthcare, a non-profit organization.
211 doctors and other clinicians list Lakes Regional Healthcare as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Lakes Regional Healthcare
HRSA shortage designations and BLS pay data
Mental health: Dickinson is a federally designated health professional shortage area. Highest shortage score 18.
Nurse pay: registered nurses in Iowa earn a median $78,630 a year. Healthcare salaries in Iowa.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Iowa shortage areas
Closest other hospitals
Healthcare pay in Iowa
Registered nurses across Iowa (all employers) earned a median of $78,630 a year (BLS, May 2025).Registered Nurse (RN) salary in IowaNurse Practitioner salary in IowaRespiratory Therapist salary in IowaHealthcare salaries in Iowa
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Cite this data
Writing about Lakes Regional Healthcare? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.